Customer Service Representative
4 weeks ago
About Acrisure: Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. JOB SUMMARY: The Account Manager is a member of the Personal Lines team dedicated to a specialized industry providing service to clients located across the USA. This individual is responsible for gathering and organizing data and in turn, preparing and presenting to proposed solutions to clients. CLIENT-FACING EXPECTATIONS: Establish credibility by developing sustainable relationships with senior-level client personnel and main day-to-day contacts and to be recognized as a trusted advisor by clients, Mid Atlantic leadership, and peers Collaborate with client executives and organizational leaders to identify opportunities to provide risk management consultation (risk reduction and/or mitigation) through traditional insurance, alternative risk transfer, loss control strategies, and claims management programs Proactively touch base with clients regarding business performance, any problem areas they are experiencing, identify more potential engagement points, etc. Understand client’s business goals, how they measure success, and how we can help them achieve and track such goals. Improve client relationships with insurance carrier partners by facilitating meetings and coordinating activities which maximize product awareness and service delivery between the carrier and client ESSENTIAL DUTIES & RESPONSIBILITIES: Provide a high level of service to clients in a specialized industry, continuously looking for more points of engagement and more ways MA as an organization can plug in with the client. Responsible for maintaining timeline and process during renewal cycle, inclusive of exposure analysis, quote specifications, analysis and negotiation of coverage offers, and preparation and presentation of coverage proposals. Collaborate with Account Executive to set the marketing/renewal strategy and execute on the agreed upon strategy. Coordinate calls and meetings with client such as renewal presentations, but also pre-renewal calls to set client’s expectations for the renewal, provide updates on the marketplace, and communicate proposed strategy with client. Develop rapport with underwriters and be able to thoroughly explain the background and nature of an account as well as clearly convey the desired price point and coverages. Responsible for creation of service models and stewardship throughout the year and maintaining timelines of those deliverables throughout the year. Apply problem solving techniques to various issues concerning cancellations, claims, renewal issues, audits, receivables, carrier issues. Collaboration & Communication within practice group to address any emerging risks, carrier issues, etc. that need to be addressed Review policies and endorsements for accuracy; report errors to insurance company to correct. Acrisure is committed to employing a diverse workforce. All applicants will be considered foremploymentwithout attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant. To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department. #J-18808-Ljbffr
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Customer Service Representative
1 week ago
Carbondale, Colorado, United States ANB Bank Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at ANB Bank. As a key member of our branch team, you will be responsible for delivering exceptional customer service, opening accounts, handling cash and financial transactions, selling and cross-selling bank products and services, and...
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Carbondale, United States Mountainwaste Full time** Customer Service Representative** ****Job Title**** Customer Service Representative ****Location**** 5322-Mountain Waste & Recycling, Carbondale, CO ****Employee Type- Full Time**** **** ****Job Description**** Mountain Waste, a Waste Connections company, is looking for a high energy **Customer Service Representative** to join our GROWING team in...
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Carbondale, United States U-Haul Full timeLocation: 415 N Illinois Ave, Carbondale, Illinois 62901 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...
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Carbondale, Illinois, United States Circle K Full timeAbout Circle KCircle K is a leading convenience store chain that offers a wide range of products and services to its customers. We are committed to providing excellent customer service and creating a positive shopping experience for our customers.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our...
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Customer Service Representative
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Carbondale, United States U-Haul Full timeLocation: 415 N Illinois Ave, Carbondale, Illinois 62901 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
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Customer Service Representative
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Carbondale, Illinois, United States Alpine Banks of Colorado Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Alpine Banks of Colorado. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, handling customer inquiries, and resolving issues in a timely and professional manner.Key...
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Customer Service Representative
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Customer Service Representative
3 weeks ago
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Carbondale, Colorado, United States Mike Sturhan - State Farm Agent Full timeJob Description**Position Overview:**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Mike Sturhan - State Farm Agent. As a key member of our team, you will have the opportunity to work with a trusted brand and promote our premier insurance and financial service...
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Carbondale, Illinois, United States Lowe's Companies, Inc. Full timeJob SummaryWe are seeking a highly skilled and experienced individual to join our team as a Customer Service Representative at Lowe's Companies, Inc.Key Responsibilities:Provide exceptional customer service to ensure customer satisfaction and loyalty.Deliver merchandise to customers in a timely and efficient manner, ensuring accurate and safe...
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Customer Service Representative
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Carbondale, United States Alpine Banks of Colorado Full time** Customer Service Representative - Carbondale** **Job Category****:** Customer Sales & Service **Requisition Number****:** CUSTO003193 Showing 1 location **Job Details** **Description** **General Purpose** The Customer Service Representative is an entry- level position that is focused on meeting the needs of Bank customers by providing exceptional customer...
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Customer Service Representative
3 weeks ago
Carbondale, United States Alpine Banks of Colorado Full time“What’s it about?...” Remember the time another person put your happiness and wellbeing first? They listened to you. They understood. And then, they did everything they could to help you to be happier and better off? That is what this job is all about: Caring About Others. And if it’s one thing you know better than anyone else, it’s your ability to...
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Customer Service Representative
2 months ago
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Customer Service Representative
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Carbondale, United States Hunter Super Techs - TurnPoint Full timeHelp at Home is hiring! We offer weekly pay starting at $18.00per hour ($18.50 for Chicagoland) and a generous incentive program – up to $10,000* in bonuses per year! Help at Home is the nation’s leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue living independently...
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Customer Service Representative
1 week ago
Carbondale, Illinois, United States First Southern Bank Full timeJob OverviewPOSITION SUMMARYUnder the supervision of the Branch Manager, the individual will be responsible for executing financial transactions on behalf of clients and the institution. This role involves addressing routine customer inquiries and resolving issues while fostering strong customer relationships.KEY RESPONSIBILITIESConduct financial...
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Customer Service Representative
1 week ago
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Customer Service Representative
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Carbondale, Colorado, United States Alpine Banks of Colorado Full timeJob SummaryThe Customer Service Representative is an entry-level position at Alpine Bank of Colorado, focused on delivering exceptional customer service to meet the needs of our valued customers. This role involves providing personalized support, resolving issues, and promoting our banking products and services.Key ResponsibilitiesCustomer Service: Provide...
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Customer Service Representative
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Carbondale, Illinois, United States Wal-Mart Stores , Inc. Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative & Front End Associate. As a key member of our store team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesCustomer Service:...
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Customer Service Representative
2 weeks ago
Carbondale, Illinois, United States First Southern Bank Full timePosition OverviewROLE SUMMARYIn collaboration with the Branch Manager, the individual will be accountable for executing financial operations between clients and the institution; addressing standard customer inquiries and concerns while fostering exceptional client relationships.ESSENTIAL LOCATIONThis position is based in a dynamic banking...
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Customer Service Ambassador
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Carbondale, Colorado, United States Alpine Banks of Colorado Full timeJoin Our Team at Alpine Banks of ColoradoAbout UsAt Alpine Banks of Colorado, we strive to provide exceptional service to our customers and communities. Our commitment to excellence is reflected in our benefits package, which includes:Generous Paid Time OffComprehensive Health, Dental, and Vision InsuranceSubstantial Wellness BenefitsESOP Retirement...
