Phlebotomist Patient Services Representative

4 weeks ago


Wilmington, United States Global Technical Talent Full time

Job Title: Phlebotomist Patient Services RepresentativeContract Duration: 3 MonthsLocation: Wilmington, NCWork Type: Onsite, Monday - Friday 8:00 am - 12:00 pm Job Description:Are you a passionate and experienced Phlebotomist Patient Services Representative looking for a rewarding career in healthcare? Join our team as a PSR II and make a positive impact on patients' lives.As a PSR II, you will be responsible for providing high-quality phlebotomy services and exceptional customer care.Your key responsibilities will include: Accurate Blood Specimen Collection: Skillfully draw blood samples from patients of all ages, ensuring accuracy and safety. Patient Care and Education: Create a welcoming and comfortable environment for patients, explaining procedures clearly and addressing any concerns. Process Excellence: Adhere to established protocols and procedures to maintain quality standards and efficiency. Data Management: Maintain accurate records and documentation related to patient interactions and specimen handling.Qualifications: Required: High school diploma or equivalent Medical assistant or paramedic training preferred Phlebotomy certification preferred (Required in California, Nevada, and Washington) Minimum of 3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections 2+ years of experience in a Patient Service Center environment Strong customer service skills Proficiency in keyboard/data entry Reliable transportation and a valid driver's license Preferred: Experience with specific CRM software (e.g., Salesforce) Benefits: Competitive compensation and benefits package Opportunities for professional growth and development Supportive and collaborative work environment Medical, Vision, and Dental Insurance Plans 401k Retirement FundAbout The Company:Leading provider of diagnostic information services empowering healthier lives. Leveraging the world's largest clinical lab database, we offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, we're committed to a healthier world, inclusive care, and building value for all stakeholders. Keywords: patient services, phlebotomist, medical assistant, healthcare, blood draw, specimen collection, customer service, healthcare administration 24-13039: #gttqst



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