Customer Service Representative

2 weeks ago

Brainerd, United States Schroeders Home Services Full time

Schroeders Home Services is looking for an AWESOME Customer Service Representative to join our team. After recently acquiring Sportsmans Plumbing and Heating and Phils Heating and Air Conditioning, we've become the fastest growing HVAC and Plumbing contractor in the Brainerd Lakes Area, and we are on our way to even greater success. We invite you to be part of our journey

The Role: As the first point of contact for our clients, you are not just a representative; you are the face of our company. Your main duties will include:

Responsibilities:

  • Managing incoming calls and addressing client needs.
  • Scheduling and dispatching technicians efficiently.
  • Handling client complaints and issues professionally and promptly.
  • Keeping precise records of client interactions, and ensuring information accuracy.
  • Following up on client concerns, guaranteeing satisfaction.
  • Supporting our technicians administratively when required.
Why Join Us? Enjoy These Benefits/Perks:
  • Flexible Scheduling to fit your life.
  • Opportunities for Growth and Career Advancement.
  • A Supportive and Engaging Working Environment.
  • Company-Paid Health and Dental Insurance.
  • Generous Paid Vacation.
  • Life, Long and Short-term Disability Insurance - all company-paid.
  • 6% Match 401K Retirement Plan.
  • 6 Paid Holidays.

If you believe in delivering outstanding customer service and want to be a part of local business that truly cares about it's employees, it's customers, and the community, we want to hear from you Be part of our journey as we continue to expand and provide top-notch services to the Brainerd Lakes Area.

Apply today and take the first step towards a rewarding career with Schroeders Home Services.

Compensation: $18.00 - $20.00 per hour

Come check out why Schroders Home Services is the fastest growing Home Services company in the Brainerd Lakes Area

The home services industry is very stable and is not going to decline anytime in the foreseeable future. Because of this ongoing need for Sales and Service professionals, this is a great career path with great pay and benefits.

At Schroders Home Services, we believe that our employees are also our family and not just another number. By taking care of our team, we are stronger together so we can help of our customer's and the community we all love.

Schroeder's Home Services is a local family owned small business. We pride ourselves in providing highly skilled repairs and customer service, taking care of our employees, and being involved in our community.

Check out our Google and Facebook reviews

This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

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