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Customer Service Representative
3 weeks ago
PURPOSE:
This is an essential position responsible for performing a complete range of essential administrative duties for the Court Processing division. The ideal candidate requires diligence for analytical, creative problem-solving, and takes pride and initiative in their work. This is a fast-paced, team-focused work environment with the potential for career growth. Candidates should possess excellent communication skills to provide superior public service through customer interaction with internal and external customers. Candidate is responsible for handling and entering into an automated system confidential information as it relates to court cases. Candidates must act in compliance with legal requirements and established internal procedures. Excellent benefits, including tuition reimbursement, adds to the opportunities for professional growth. Additional duties may be assigned as they relate to the mission of the organization.
A minimum of three years of administrative, customer service, or electronic file maintenance experience is preferred. Data entry experience in a field requiring a high degree of accuracy is also preferred.
Administrative Skills:
Ability to analyze and determine next steps to provide optimal customer outcomes.
Computer Skills:
- Data entry into various computer programs
- Ability to use Windows-based software programs
- 10 key by touch typing
Drug Free Work Environment
EOE/AA/ADA
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