Helpdesk Support Specialist
3 weeks ago
Job Description Job Description Technology Requirements (I.E Programs, systems, etc.) Win 10 and 11, Office365, Dell computers, Apple iPhone and iPad, PC troubleshooting. Active Directory, ExchangeWhat does a typical day look like? (daily tasks) Answer help desk phone callsRoute help desk tickets to appropriate technicians or support groupsProvide on the spot troubleshooting as time allowsProvide support through online chat systemProvide walk up supportPreferred background/prior work experience? 1-2 years experience.IS Helpdesk support on rotating basis with some after-hours coverage - Answer help desk phone calls - Route help desk tickets to appropriate technicians - Provide on the spot troubleshooting as time allows - Provide local support for the following systems installation, upgrades, troubleshooting: PC and or Laptop Hardware and Software o Network Peripherals and Printers Telephone System Maintain loaner laptops and projectors Manage PC and or Network InventoryCompany Description Select Source International (SSI) is an IT, Health Care, and Engineering Services consulting firm that has been in business since 1998. SSI consultants have provided exceptional services that have been appreciated by clients, customers, and users alike at several large Fortune 500 companies, mid-size enterprises, and consulting companies. Company Description Select Source International (SSI) is an IT, Health Care, and Engineering Services consulting firm that has been in business since 1998. SSI consultants have provided exceptional services that have been appreciated by clients, customers, and users alike at several large Fortune 500 companies, mid-size enterprises, and consulting companies.#J-18808-Ljbffr
by Jobble
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