Patient Service Representative
5 months ago
This position will work 32 hrs per week Patient Service Representative Come work where we specialize in you We have nearly 2,000 reasons for you to consider a career with Prevea Health-they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care. Job Summary The Patient Service Representative (PSR) role at Prevea Health is responsible for welcoming, registering, and scheduling patients and/or visitors in a friendly and positive manner. This position acts as a liaison between patients and medical staff. The Patient Service Representative (PSR) is responsible for creating a positive first impression for anyone who uses Prevea Health services, whether over the phone, in person, or through MyPrevea. What you will do * Coordinate communication between patients, family members, medical staff, providers, and administrative staff via phone, in person, or through MyPrevea. * Obtain and confirm accurate demographic and insurance coverage information. * Route medical inquiries, complaints & messages to appropriate parties. * Assist patients and callers with financial inquiries, including policies, insurance, payments, and other financial needs. * Collect required payments, including co-payments, outstanding balances, and payments due at the time of service. * Complete necessary account, referral, and claim edit workflows and maintenance in assigned work queues * Schedule and confirm patient appointments. * Provide accurate daily batch and/or deposits to appropriate staff for processing. Education Qualifications * High School Diploma and/or GED Required Experience Qualifications * 1-3 years Experience in customer service, insurance and/or healthcare setting Preferred Skills and Abilities * Display proficient telephone and computer skills with clear and professional speaking abilities. * Able to provide exceptional customer service by assessing patient needs, meeting quality standards, and evaluating satisfaction. * Capable of being empathetic and responsive to patient's needs by actively listening, asking appropriate questions, and continually looking for ways to provide assistance. * Able to efficiently multi-task and adapt to fast-paced environments with frequently changing protocols and processes. * Capable of effectively and positively interacting with staff members throughout the company. * Promote teamwork and provide a supportive environment throughout the organization. * Display grammar, spelling, and punctuation knowledge to type patient information and take appropriate messages accurately. * Able to work independently and think critically using provided information. Physical Demands * Sit - Constantly * Stand - Rarely * Walk - Rarely * Drive - Rarely * Climb (Stairs/Ladders) - Rarely * Bend (Neck) - Frequently * Gross Manipulation (Hands/Arms) - Rarely * Squat - Rarely * Twist/Turn (Neck) - Occasionally * Lift/Carry 0-10 lbs. - Rarely * Lift/Carry 11-25 lbs. - Rarely * Lift/Carry 26-35 lbs. - Rarely * Push/Pull up to 10 lbs. - Rarely * Push/Pull 11-25 lbs. - Rarely * Push/Pull 26-35 lbs. - Rarely * Reach (Above shoulder level) - Rarely * Reach (Below shoulder level) - Constantly * Simple Grasping (Hands/Arms) - Constantly * Fine Manipulation (Hands/Arms) - Constantly * Gross Manipulation (Hands/Arms) - Constantly Working Conditions * Noise - Occasionally Hearing Requirements * Hears Whispers < 3 feet - Constantly * Hears Whispers 3-8 feet - Constantly Vision Requirements * Color Discrimination - Constantly * Near Vision (Correctable to Jaeger 2 or 20/40 binocular) - Constantly * Distance Vision (Correctable to Snellen chart 20/40 binocular) - Constantly Prevea is an Equal Employment Opportunity/Affirmative Action employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United State and to complete the required employment eligibility document form upon hire. Prevea participates in E-verify. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
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Patient Service Representative
4 weeks ago
De Pere, Wisconsin, United States Prevea Health Full timeJob SummaryThe Patient Service Representative role at Prevea Health is responsible for providing exceptional customer service and support to patients and families. This position acts as a liaison between patients and medical staff, ensuring a positive and efficient experience for all.Key ResponsibilitiesCoordinate communication between patients, family...
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Patient Service Representative
3 months ago
De Pere, United States Prevea Health Full timeThis position will work 16 hrs per week and include evenings Patient Service Representative Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health-they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide...
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Customer Service Representative
3 weeks ago
De Pere, Wisconsin, United States Jimmy John Full timeWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Jimmy John's. As a Customer Service Representative, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Provide excellent customer service and respond to customer...
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Customer Service Representative
2 weeks ago
De Pere, United States U-Haul Full timeLocation: 1180 Mid Valley Dr, De Pere, Wisconsin 54115 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
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Medical Customer Service Representative
4 weeks ago
De Pere, Wisconsin, United States Uhaul Full timeAbout the Role:We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at U-Haul. As a Customer Service Representative, you will be the face of our company, interacting with customers to identify their needs and providing solutions to meet those needs.Key Responsibilities:Interface with customers to understand...
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Patient Services Representative
5 days ago
Havre de Grace, United States PRISM Vision Group Full timeThe Patient Service Representative (PSR) is responsible for providing the full scope of a) inbound and outbound access patient interactions and functions whether by telephone, internet or in-person, b) patient scheduling and logistics, c) executing daily workflows including cancellation, missed visit and tickler-recall deployment and d) executing revenue...
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Patient Service Representative
3 weeks ago
Saint-Bauzille-de-Putois, Occitanie, United States Johns Hopkins Medicine Full timePatient Service Representative Job Summary:The Patient Service Representative plays a vital role in supporting the administrative operations of our healthcare team. This role involves interacting with patients, families, and healthcare staff to provide exceptional customer service and ensure seamless patient flow.Key Responsibilities:Greets patients and...
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De Pere, United States Penske Truck Leasing Co., L.P. Full time1420 W Main Ave, De Pere, WI 54115 If the following job requirements and experience match your skills, please ensure you apply promptly. Whats the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, youll do exactly that. You will make sure vehicles are fueled, clean and...
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De Pere, United States Penske Truck Leasing Co., L.p. Full time1420 W Main Ave, De Pere, WI 54115 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the person greeting our...
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de pere, United States Penske Truck Leasing Co., L.P. Full time1420 W Main Ave, De Pere, WI 54115 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the person greeting our...
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Sales Representative
3 weeks ago
De Pere, Wisconsin, United States SEEK Careers Staffing Full timeJob DescriptionSeeking a skilled Sales Representative to sell client products from the sales office and retail showroom.Key Responsibilities:Selling to commercial establishments and individualsSuggesting appropriate products for customer satisfactionProviding written quotes with lead times and delivery expectationsRequirements:Proven sales track...
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Patient Service Representative
2 weeks ago
Georgetown, DE, United States Mitchell Martin Inc. Full timePatient Service RepresentativeContract to hire: Most likely to convert to full-timeLocation: Georgetown, DE - onsiteJob Summary: Supports medical office operations by handling clerical and reception duties, allowing medical staff to focus on patient care.Essential Responsibilities:Manage patient data in EMR, including personal, insurance, and medical...
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Part Time Guest Service Representative
4 weeks ago
De Pere, Wisconsin, United States Festival Foods Full timeAbout Festival FoodsWe are a Wisconsin family- and employee-owned grocer committed to giving back to the communities we serve and providing guests with exceptional service and value. Our company operates over 40 full-service supermarkets across the state of Wisconsin.Job SummaryThe Guest Service Representative is responsible for leading the Guest Service...
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Customer Service Representative
4 weeks ago
De Pere, Wisconsin, United States Festival Foods Full timeAbout the RoleFestival Foods is seeking a highly skilled and customer-focused Guest Services Clerk to join our team. As a key member of our service team, you will be responsible for providing exceptional guest service, resolving customer complaints, and maintaining a positive and welcoming store environment.Key ResponsibilitiesProvide exceptional guest...
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Customer Service Representative
4 weeks ago
De Pere, Wisconsin, United States Kwik Trip Full timeAbout Kwik TripKwik Trip is a family-owned company that has been serving its guests and coworkers since 1965. We are dedicated to providing an exceptional customer experience in clean, state-of-the-art facilities.Job SummaryWe are seeking energetic and positive individuals to join our Food/Guest Service team. As a Food/Guest Service coworker, you will be...
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Counter Sales Representative
3 weeks ago
De Pere, Wisconsin, United States Johnstone Supply LLC Full timeJob Title: Counter Sales RepresentativeJob Summary:We are seeking a highly skilled Counter Sales Representative to join our team at Johnstone Supply LLC. As a Counter Sales Representative, you will be the face of our organization to our customers, providing exceptional customer service and support.Key Responsibilities:Assist and advise customers on product...
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Customer Service Representative
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De Pere, Wisconsin, United States ManhattanLife Insurance & Annuity Company Full timeAbout ManhattanLife Insurance & Annuity CompanyManhattanLife Insurance & Annuity Company is a leading health and life insurance provider with a rich history dating back to 1850. With over 174 years of experience, we have established ourselves as a reliable and trustworthy partner for our customers. Our headquarters are located in Houston, TX, and we have...
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Field Service Technician
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De Pere, Wisconsin, United States Durr Megtec Durr Universal, Inc. Full timeJob Title: Field Service RepresentativeJob Summary:Durr Megtec Durr Universal, Inc. is seeking a highly skilled Field Service Representative to join our team. As a Field Service Representative, you will be responsible for commissioning, maintaining, and repairing industrial dryers, regenerative thermal oxidizers, electrostatic precipitators, and related...
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Patient Care Technician
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De Pere, United States Fresenius Medical Care North America Full time**POSITION FEATURES:** No Dialysis specific experience required!! Fully paid, on-the-job training is provided! Clinic Location: 2670 Monroe Rd Ste 160 DePere, WI 54115 **PURPOSE** **AND** **SCOPE:** Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a...
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Territory Sales Representative
4 weeks ago
De Pere, Wisconsin, United States Value Added Distributors LLC Full timeJob OverviewValue Added Distributors, LLC is seeking a driven and hardworking Outside Industrial Sales Representative to join our Transmotion team at our De Pere, WI location. The ideal candidate will excel at building strong business relationships through outstanding service and have a proven track record of Business to Business sales.Key...
