Patient Service Representative
6 months ago
This position will work 32 hrs per week Patient Service Representative Come work where we specialize in you We have nearly 2,000 reasons for you to consider a career with Prevea Health-they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care. Job Summary The Patient Service Representative (PSR) role at Prevea Health is responsible for welcoming, registering, and scheduling patients and/or visitors in a friendly and positive manner. This position acts as a liaison between patients and medical staff. The Patient Service Representative (PSR) is responsible for creating a positive first impression for anyone who uses Prevea Health services, whether over the phone, in person, or through MyPrevea. What you will do * Coordinate communication between patients, family members, medical staff, providers, and administrative staff via phone, in person, or through MyPrevea. * Obtain and confirm accurate demographic and insurance coverage information. * Route medical inquiries, complaints & messages to appropriate parties. * Assist patients and callers with financial inquiries, including policies, insurance, payments, and other financial needs. * Collect required payments, including co-payments, outstanding balances, and payments due at the time of service. * Complete necessary account, referral, and claim edit workflows and maintenance in assigned work queues * Schedule and confirm patient appointments. * Provide accurate daily batch and/or deposits to appropriate staff for processing. Education Qualifications * High School Diploma and/or GED Required Experience Qualifications * 1-3 years Experience in customer service, insurance and/or healthcare setting Preferred Skills and Abilities * Display proficient telephone and computer skills with clear and professional speaking abilities. * Able to provide exceptional customer service by assessing patient needs, meeting quality standards, and evaluating satisfaction. * Capable of being empathetic and responsive to patient's needs by actively listening, asking appropriate questions, and continually looking for ways to provide assistance. * Able to efficiently multi-task and adapt to fast-paced environments with frequently changing protocols and processes. * Capable of effectively and positively interacting with staff members throughout the company. * Promote teamwork and provide a supportive environment throughout the organization. * Display grammar, spelling, and punctuation knowledge to type patient information and take appropriate messages accurately. * Able to work independently and think critically using provided information. Physical Demands * Sit - Constantly * Stand - Rarely * Walk - Rarely * Drive - Rarely * Climb (Stairs/Ladders) - Rarely * Bend (Neck) - Frequently * Gross Manipulation (Hands/Arms) - Rarely * Squat - Rarely * Twist/Turn (Neck) - Occasionally * Lift/Carry 0-10 lbs. - Rarely * Lift/Carry 11-25 lbs. - Rarely * Lift/Carry 26-35 lbs. - Rarely * Push/Pull up to 10 lbs. - Rarely * Push/Pull 11-25 lbs. - Rarely * Push/Pull 26-35 lbs. - Rarely * Reach (Above shoulder level) - Rarely * Reach (Below shoulder level) - Constantly * Simple Grasping (Hands/Arms) - Constantly * Fine Manipulation (Hands/Arms) - Constantly * Gross Manipulation (Hands/Arms) - Constantly Working Conditions * Noise - Occasionally Hearing Requirements * Hears Whispers < 3 feet - Constantly * Hears Whispers 3-8 feet - Constantly Vision Requirements * Color Discrimination - Constantly * Near Vision (Correctable to Jaeger 2 or 20/40 binocular) - Constantly * Distance Vision (Correctable to Snellen chart 20/40 binocular) - Constantly Prevea is an Equal Employment Opportunity/Affirmative Action employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United State and to complete the required employment eligibility document form upon hire. Prevea participates in E-verify. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
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Patient Service Representative
1 week ago
De Pere, United States Prevea Health Full timePSR FloatCome work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health-they‘re our employees. We‘re an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to...
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Food Service Representative
6 days ago
De Pere, Wisconsin, United States Kwik Trip, Inc. Full timeKwik Trip, Inc. is a family-owned business with a rich history in the Midwest, dating back to 1965. We are dedicated to serving our guests and coworkers with a sense of community and family.As a Food Service Representative at Kwik Trip, you will play a vital role in delivering exceptional customer experiences in clean, state-of-the-art facilities. Our...
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Customer Service Representative
5 days ago
De Pere, Wisconsin, United States Festival Foods Full timeJob Title: Customer Service RepresentativeEstimated Salary: $20,000 - $35,000 per yearWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our guests, resolving issues promptly, and ensuring a positive shopping...
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Customer Service Representative
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De Pere, Wisconsin, United States Kwik Trip Full timeAt Kwik Trip, we are seeking a Customer Service Representative to join our team. This role is responsible for providing exceptional customer service and ensuring a positive experience for our guests.Estimated Salary: $15.00 per hourAbout the Role:We are a family-owned company that values our employees and provides opportunities for growth and development. As...
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Customer Service Representative
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De Pere, United States U-Haul Full timeLocation: 1180 Mid Valley Dr, De Pere, Wisconsin 54115 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
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Customer Service Representative(CSR)
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De Pere, United States Tekaccel Inc Full timeWe are currently offering a fantastic opportunity for a Customer Service Representative(CSR) to join one of our client's teams in Aguadilla, Puerto Rico , Below are the details of the position. Please review them, and if you're interested, I'd love to connect and discuss fu...
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Customer Service Representative
4 weeks ago
De Pere, United States nTech Workforce Full timeNeed to qualify for an Online Glider Assessment. Pay Rate: $24/hr on W2 Terms of Employment W2 Contract, 6 months This position is hybrid with Wednesdays being onsite for team meetings. Training will be 100% onsite. Candidates may specify if they would like to work from the DePere or Louisville locations. The office is open from 8 AM-6 PM EST....
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Customer Service Representative
4 weeks ago
De Pere, United States nTech Workforce Full timeNeed to qualify for an Online Glider Assessment.Pay Rate: $24/hr on W2Terms of Employment• W2 Contract, 6 months• This position is hybrid with Wednesdays being onsite for team meetings.• Training will be 100% onsite. • Candidates may specify if they would like to work from the DePere or Louisville locations. • The office is open from 8 AM-6 PM EST....
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Customer Service Representative
3 days ago
De Pere, Wisconsin, United States Festival Foods Full time**Job Summary**Festival Foods, a Wisconsin family- and employee-owned grocer, is seeking an experienced Customer Service Representative to join its team. As a key member of the Guest Services department, this individual will be responsible for providing exceptional customer service, resolving guest complaints, and promoting a positive shopping...
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Patient Services Representative
1 month ago
Havre de Grace, United States PRISM Vision Group Full timeThe Patient Service Representative (PSR) is responsible for providing the full scope of a) inbound and outbound access patient interactions and functions whether by telephone, internet or in-person, b) patient scheduling and logistics, c) executing daily workflows including cancellation, missed visit and tickler-recall deployment and d) executing revenue...
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Customer Service Representative Fueler/Washer
4 weeks ago
De Pere, United States Penske Truck Leasing Co., L.p. Full time1420 W Main Ave, De Pere, WI 54115 Whats the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, youll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penskethe person greeting our customers...
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Customer Service Representative
3 weeks ago
De Pere, Wisconsin, United States Penske Full timePenske, a leading transportation provider, offers an exciting opportunity for individuals to accelerate their careers in customer service and vehicle maintenance.About the JobThe Customer Service Representative will be the face of Penske, greeting customers and ensuring their vehicles are fueled, clean, and safe before hitting the road again.Main...
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Customer Service Representative Fueler/Washer WI
1 month ago
De Pere, United States Penske Truck Leasing Co., L.p. Full time1420 W Main Ave, De Pere, WI 54115If the following job requirements and experience match your skills, please ensure you apply promptly. What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled,...
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Customer Service Representative Fueler/Washer WI
3 weeks ago
De Pere, United States Penske Truck Leasing Co., L.p. Full time1420 W Main Ave, De Pere, WI 54115If the following job requirements and experience match your skills, please ensure you apply promptly. What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled,...
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Customer Service Representative Fueler/Washer WI
1 month ago
De Pere, United States Penske Truck Leasing Co., L.p. Full time1420 W Main Ave, De Pere, WI 54115 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the person greeting our...
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Customer Service Representative Fueler/Washer WI
1 month ago
de pere, United States Penske Truck Leasing Co., L.P. Full time1420 W Main Ave, De Pere, WI 54115 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the person greeting our...
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Customer Service Representative Fueler/Washer WI
3 weeks ago
de pere, United States Penske Truck Leasing Co., L.P. Full time1420 W Main Ave, De Pere, WI 54115 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the person greeting our...
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De Pere, United States Penske Full time1420 W Main Ave, De Pere, WI 54115 **What's the Job?** Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our...
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Guest Services Representative
4 days ago
De Pere, Wisconsin, United States Festival Foods Full timeJob SummaryWe are seeking a highly motivated Guest Services Clerk to join our team at Festival Foods in De Pere, WI. As a key member of our service counter team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our guests.Key Responsibilities:Provide prompt and courteous service to all guests,...
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Food Service Representative
4 days ago
De Pere, Wisconsin, United States Kwik Trip, Inc. Full timeWe are seeking energetic and positive individuals to join Kwik Trip's Food/Guest Service team. Our goal is to provide the best customer experience in clean, state-of-the-art facilities.Key ResponsibilitiesMaintain a clean and inviting store environment, adhering to high standards of hygiene and sanitation.Provide exceptional customer service by actively...
