Customer Service Representative
5 days ago
Need to qualify for an Online Glider Assessment.
Pay Rate: $24/hr on W2
Terms of Employment
W2 Contract, 6 months
This position is hybrid with Wednesdays being onsite for team meetings.
Training will be 100% onsite.
Candidates may specify if they would like to work from the DePere or Louisville locations.
The office is open from 8 AM-6 PM EST. Preferred working hours are 9 AM-6 PM EST, with flexibility needed for earlier coverage.
Candidates may work from the office more often than once per week if they desire.
Overview
Our client is seeking a Customer Service Representative to handle Gas utility customer inquiries via phone, chat, and email. The client is looking for someone with a great personality and demonstrated ability to provide great customer service. Candidates will need to be willing/able to learn a great deal, so a quick and eager learner is imperative.
Required Skills & Experience:
HS Diploma and 2+ years of customer service experience.
Proficient in MS Excel, Word, and Outlook.
Demonstrated ability to provide great customer service.
Strong customer service aptitude and a desire to help.
Quick and eager learner.
High speed, reliable internet for remote work.
Preferred Skills & Experience:
5+ years of experience
Energy/Utility experience
Natural Gas experience
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