FT Customer Service 5am-1pm

3 weeks ago

Grand Island, United States Clark Holdings Inc. Tim Hortons Full time

We are searching for friendly and energetic full-time & part-time Customer Service Team Members to join our Tim Hortons team at 2366 Grand Island Blvd in Grand Island, NY on the morning shift from (5am-1pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success.

In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills.

Job Description

Hospitality & Customer Service:

  • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire.
  • Ensure coffee and products are always fresh and accurate by following our REV procedures.
  • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge.
  • Enhance the customer experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You.
  • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer.
  • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru.
  • Maintain speed of service targets by working efficiently and meeting customers' needs.
Restaurant Operations:
  • Adhere to all operational standards and guidelines for product preparation.
  • Prepare all products accurately by following the order monitor.
  • Communicate showcase and product needs to ensure availability for customers.
  • Regularly monitor and record temperatures of required products.
  • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods.
Policies & Procedures:
  • Follow all restaurant policies, procedures, and standards.
  • Practice proper hand washing techniques and adhere to sanitation guidelines.
  • Complete all sanitation tasks as outlined.
Health & Safety:
  • Work in compliance with occupational health and safety legislation.
  • Follow safe work practices and procedures.
  • Use required personal protective equipment.
  • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources.
  • Operate equipment and machinery safely to ensure the well-being of everyone.
Qualifications:
  • Excellent customer service skills with a friendly and welcoming attitude.
  • Ability to work in a fast-paced environment with a sense of urgency.
  • Strong communication and interpersonal skills.
  • Ability to work on a team and with multiple employees.
  • Attention to detail and ability to accurately process orders.
  • Willingness to assist with training new employees.
Physical Requirements:
  • Frequent reaching and manual dexterity.
  • Continuous standing on tiled surfaces.
  • Use of headset for order processing at the drive-thru.
  • Ability to stand for long periods.
  • Frequent walking and occasional lifting of supplies/products.
  • Exposure to cold and high heat temperatures.
Other:
  • Regular and predictable attendance is an essential function of this job.
  • Working with multiple employees, serving & preparing a variety of food and beverages for customers, and interacting directly with customers and other employees is an essential function of this job.

NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed.

Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

  • FT Customer Service 8-4pm

    3 weeks ago

    Grand Island, United States Clark Holdings Inc. Tim Hortons Full time

    We are searching for friendly and energetic part-time & full-time Customer Service Team Members to join our Tim Hortons team at 1685 Grand Island Blvd in Grand Island NY on the morning shift (8am-4pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items...

  • Customer Service Associate FT

    3 weeks ago

    Marco Island, United States Winn-Dixie Full time

    Winn-DixieWinn-Dixie Retail Stores - 625 NORTH COLLIER BLVD [Retail Associate / Team Member] As a Customer Service Associate at Winn-Dixie, you'll: Provide continuous attention to customer needs; Greet, assist and thank customers in a prompt, courteous and friendly manner; Stock front end products; Perform cashier associate; Perform pricing duties; Address...

  • customer service agent

    3 weeks ago

    Grand Rapids, Michigan, United States Henderson Glass Full time

    HENDERSON GLASSWho we need: At Henderson we are looking for those interested in a career with our growing company. We need candidates who take pride in their work and have experience working through problems effectively in a team atmosphere. Job Summary: CSA's are responsible for all facets of customer service, order delivery, and associated administrative...

  • Customer Service/Service Advisor

    3 weeks ago

    Grand Island, United States Boss Truck Shops, Inc. Full time

    Overview: The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to...

  • Customer Service Specialist

    2 weeks ago

    Grand Island, Nebraska, United States Essential Personnel Inc Full time

    Do you thrive on providing exceptional customer service? Are you a detail oriented problem-solver with a knack for communication? Join our amazing team at Essential Screens, one of the Midwest's fastest-growing companies In this role, you'll be the Customer Service Specialist, Customer Service, Specialist, Retail, Staffing, Service

  • Customer Service Representative

    2 days ago

    Grand Island, Nebraska, United States First Interstate Bancsystem Inc Full time

    We are seeking a highly skilled and motivated Teller I to join our team at First Interstate Bancsystem Inc. As a key member of our Retail Banking division, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.About the JobThis is an entry-level position that requires strong communication and...

  • Customer Service Representative

    5 days ago

    Grand Island, New York, United States Clark Holdings Inc. Tim Hortons Full time

    At Clark Holdings Inc., we are seeking a Customer Service Representative to join our team at 1685 Grand Island Blvd in Grand Island, NY. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work in a fast-paced environment. As a member of our team, you will be responsible for delivering exceptional customer...

  • Customer Service Representative

    3 days ago

    Grand Island, Nebraska, United States Raising Cane's Chicken Fingers Full time

    OverviewCustomer Service Associates play a crucial role in enhancing the customer experience at Raising Cane's Chicken Fingers. As a vital part of our team, you will be responsible for delivering exceptional service to our valued customers.

  • Customer Service Representative

    5 days ago

    Grand Island, Nebraska, United States Sam's Club Full time

    Job SummaryWe are seeking a Customer Service Representative to join our team at Sam's Club. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our members.

  • Customer Service Representative

    3 days ago

    Grand Island, Nebraska, United States Border States Industries, Inc. Full time

    Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work.This position will be located in: Grand Island , NEJob SummarySupports the day-to-day operations of the Customer Service Team in promoting...

  • Customer Service Representative

    3 weeks ago

    Grand Island, Nebraska, United States Border States Industries, Inc. Full time

    Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work.This position will be located in: Grand Island , NEJob SummarySupports the day-to-day operations of the Customer Service Team in promoting...

  • Customer Service Representative

    3 weeks ago

    Grand Island, Nebraska, United States Border States Electric Full time

    Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work. This position will be located in: Grand Island , NE Job Summary Supports the day-to-day operations of the Customer Service Team in...

  • PT Customer Service

    2 weeks ago

    Grand Island, New York, United States Clark Holdings Inc. Tim Hortons Full time

    We are searching for friendly and energetic part-time & full-time Customer Service Team Members to join our Tim Hortons team at 2366 Grand Island Blvd in Grand Island, NY on the evening shift (12:30pm-8:30pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are...

  • Customer Service Representative

    3 weeks ago

    Grand Island, United States Border States Electric Full time

    Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work. This position will be located in: Grand Island , NE Job Summary Supports the day-to-day operations of the Customer Service Team in...

  • Customer Service Associate

    2 days ago

    Grand Island, Nebraska, United States First Interstate Bancsystem Inc Full time

    Job SummaryWe are seeking a highly skilled Retail Banking Representative to join our team at First Interstate Bancsystem Inc. In this role, you will be responsible for providing exceptional customer service, handling cash transactions, and maintaining accurate records.Key ResponsibilitiesThe primary responsibilities of this role include:Providing customer...

  • Automotive Tire Service Professional

    2 days ago

    Grand Island, Nebraska, United States Pomp's Tire Service Full time

    Pomp's Tire Service is a dynamic and growing company that offers exciting opportunities for talented individuals to advance their careers. As a Commercial Tire Service Technician, you will play a critical role in ensuring the success of our operations and contributing to the satisfaction of our customers.This role requires strong technical skills,...

  • Customer Service Representative

    3 weeks ago

    Grand Island, Nebraska, United States U-Haul Full time

    Location: 1730 S Locust, Grand Island, Nebraska 68801 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    6 days ago

    Grand Island, Nebraska, United States SPECTRUM Full time

    Spectrum Career Opportunity We are seeking a highly skilled and motivated individual to join our team as a Field Technician. This role requires a strong technical aptitude, excellent communication skills, and the ability to work independently with minimal supervision.The Field Technician will be responsible for installing and repairing services for our...

  • Customer Service Representative

    4 days ago

    Grand Island, Nebraska, United States Wal-Mart Stores , Inc. Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Cart Attendant - Member Support Specialist. In this role, you will play a critical part in ensuring a positive shopping experience for our members by providing exceptional support with cart retrieval, loading assistance, and answering questions about products...

  • CUSTOMER SERVICE AGENT

    3 weeks ago

    Grand Rapids, United States Henderson Glass Full time

    DescriptionHENDERSON GLASSWho we need: At Henderson we are looking for those interested in a career with our growing company. We need candidates who take pride in their work and have experience working through problems effectively in a team atmosphere. Job Summary: CSA's are responsible for all facets of customer service, order delivery, and associated...