Customer Service Associate

2 days ago


Grand Island, Nebraska, United States First Interstate Bancsystem Inc Full time
Job Summary

We are seeking a highly skilled Retail Banking Representative to join our team at First Interstate Bancsystem Inc. In this role, you will be responsible for providing exceptional customer service, handling cash transactions, and maintaining accurate records.

Key Responsibilities

The primary responsibilities of this role include:
  1. Providing customer account services by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, recording night and mail deposits, and selling cashier's checks, traveler's checks and savings bonds.
  2. Answering customer's questions in person and/or on the telephone.
  3. Recording customer account transactions by logging cashier checks, traveler's checks, and other special services; preparing currency transaction reports.


Requirements

To be successful in this role, you must possess excellent mathematical aptitude, strong interpersonal skills, and excellent writing and communication skills with strong attention to detail. A high school diploma or general education degree (GED) is required, and experience in a cash handling role is preferred.

Benefits

We offer a comprehensive benefits package, including paid time off, health insurance, and retirement savings options. Our goal is to provide a stable and secure work environment that allows you to thrive professionally and personally.

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