PT Customer Service

5 months ago

Grand Island, United States Clark Holdings Inc. Tim Hortons Full time

We are searching for friendly and energetic part-time & full-time Customer Service Team Members to join our Tim Hortons team at 2366 Grand Island Blvd in Grand Island, NY on the evening shift (12:30pm-8:30pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success.

In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills.

Job Description

Hospitality & Customer Service:

  • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire.
  • Ensure coffee and products are always fresh and accurate by following our REV procedures.
  • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge.
  • Enhance the customer experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You.
  • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer.
  • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru.
  • Maintain speed of service targets by working efficiently and meeting customers' needs.
Restaurant Operations:
  • Adhere to all operational standards and guidelines for product preparation.
  • Prepare all products accurately by following the order monitor.
  • Communicate showcase and product needs to ensure availability for customers.
  • Regularly monitor and record temperatures of required products.
  • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods.
Policies & Procedures:
  • Follow all restaurant policies, procedures, and standards.
  • Practice proper hand washing techniques and adhere to sanitation guidelines.
  • Complete all sanitation tasks as outlined.
Health & Safety:
  • Work in compliance with occupational health and safety legislation.
  • Follow safe work practices and procedures.
  • Use required personal protective equipment.
  • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources.
  • Operate equipment and machinery safely to ensure the well-being of everyone.
Qualifications:
  • Excellent customer service skills with a friendly and welcoming attitude.
  • Ability to work in a fast-paced environment with a sense of urgency.
  • Strong communication and interpersonal skills.
  • Ability to work on a team and with multiple employees.
  • Attention to detail and ability to accurately process orders.
  • Willingness to assist with training new employees.
Physical Requirements:
  • Frequent reaching and manual dexterity.
  • Continuous standing on tiled surfaces.
  • Use of headset for order processing at the drive-thru.
  • Ability to stand for long periods.
  • Frequent walking and occasional lifting of supplies/products.
  • Exposure to cold and high heat temperatures.
Other:
  • Regular and predictable attendance is an essential function of this job.
  • Working with multiple employees, serving & preparing a variety of food and beverages for customers, and interacting directly with customers and other employees is an essential function of this job.

NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed.

Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

  • PT Customer Service 11a-7pm including Weekends

    5 months ago

    Grand Island, United States Clark Holdings Inc. Tim Hortons Full time

    We are searching for friendly and energetic part-time Front of House (FOH) Customer Service Team Members to join our Tim Hortons team at 1685 Grand Island Blvd in Grand Island, NY for the Mid-shift (11am-7pm) including Weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are...

  • PT Customer Service 2p-10pm including Weekends

    5 months ago

    Grand Island, United States Clark Holdings Inc. Tim Hortons Full time

    We are searching for friendly and energetic part-time Front of House (FOH) Team Members to join our Tim Hortons team at 1685 Grand Island Blvd, Grand Island, NY on evening shifts (2pm-10pm) Weekdays & Weekends a Must. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing...

  • Customer Service Specialist

    6 months ago

    Grand Island, United States Essential Personnel Inc Full time

    Do you thrive on providing exceptional customer service? Are you a detail oriented problem-solver with a knack for communication? Join our amazing team at Essential Screens, one of the Midwest's fastest-growing companies! In this role, you'll be the Customer Service Specialist, Customer Service, Specialist, Retail, Staffing, Service

  • Customer Service Representative

    1 week ago

    Grand Island, Nebraska, United States Burlington Stores Full time

    About the PositionWe are seeking a highly motivated and customer-focused Customer Service Representative to join our retail sales team. As a key member of our team, you will provide exceptional customer service, ensuring that every customer has a positive shopping experience.The ideal candidate will be able to work effectively in a fast-paced environment,...

  • Customer Service Representative

    5 days ago

    Grand Island, New York, United States Clark Holdings Inc. Tim Hortons Full time

    **About the Job**We are seeking a skilled and friendly Customer Service Representative to join our team at Tim Hortons, working on the evening shift (3pm-8:30pm) including weekends. This is a part-time position, ideal for those looking to develop their customer service skills in a fast-paced environment.The successful candidate will have excellent...

  • Customer Service Representative

    2 days ago

    Grand Island, Nebraska, United States Northwestern Energy Full time

    Customer Service RepresentativeAt Northwestern Energy, we are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional service to our customers while resolving their issues and inquiries in a timely and professional manner.We offer a competitive...

  • Customer Service Representative

    4 weeks ago

    Grand Island, United States Border States Electric Full time

    Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work. This position will be located in: Grand Island , NE Job Summary Supports the day-to-day operations of the Customer Service Team in...

  • Customer Service Representative

    6 days ago

    Grand Island, Nebraska, United States Northwestern Energy Full time

    About this position:We are seeking an experienced Customer Associate to join our team. As a Customer Associate, you will be responsible for communicating directly with customers and responding to their needs and requests in a timely and professional manner.Our ideal candidate will have strong communication skills, be able to work effectively in a team...

  • Pt / Physical Therapist / Traveler

    4 days ago

    Grand Island, United States Aureus Group Full time

    Need a Physical Therapist for a Physical Therapist traveler position in Minnesota! Physical Therapist / PT Traveler position Home Health Setting, some SNF coverage as well 13 weeks, possible extension Monday-Friday, 8 hours/day; 4-10 hour shifts would also be ok 40 hours guaranteed Saint Peter, Minnesota area Apply now for more information! We look forward...

  • Customer Service Manager

    7 days ago

    Grand Island, Nebraska, United States Equipment Financing Full time

    **Equipment Financing Job Opportunity**We are seeking a highly skilled and experienced Customer Service Manager to join our team at Equipment Financing. This is a full-time position with a competitive salary of $85,000 - $110,000 per year, depending on experience.About the Role:This leadership role involves overseeing and managing a team of 10-15 Customer...

  • Customer Service Representative

    6 days ago

    Grand Island, Nebraska, United States Clark Holdings Inc. Tim Hortons Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a representative of Tim Hortons, you will be responsible for delivering exceptional guest experiences in a fast-paced environment.Key ResponsibilitiesMaintain a clean and inviting dining area, ensuring that guests feel...

  • Customer Service Representative

    1 week ago

    Grand Island, Nebraska, United States Walmart Full time

    Sales Associate Job DescriptionWe are looking for a skilled Sales Associate to join our team at Walmart Supercenter #3395.Responsibilities:Provide customer service in our store pharmaciesFocus on the needs of our customers as they entrust us with their prescriptions and health needsBenefits include competitive pay, performance-based incentive awards, and...

  • Customer Services Representative PT

    1 month ago

    Fleming Island, United States Planet Fitness Full time

    The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet Customer Service, Representative, Member Service, Retail, Instructor, Customer

  • Retail Customer Service Representative

    1 week ago

    Grand Island, Nebraska, United States Sherwin-Williams Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Retail Customer Service Specialist to join our team at Sherwin-Williams. This individual will be responsible for delivering exceptional customer service, answering product questions, and providing solutions to customers in our retail stores.Key ResponsibilitiesProvide outstanding customer...

  • Customer Service Team Member

    7 days ago

    Grand Island, New York, United States Clark Holdings Inc. Tim Hortons Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Team Member at our Grand Island Blvd location in Grand Island, NY. This is a part-time opportunity that offers a competitive hourly rate of $15.50-$17.00 per hour.As a key member of our sales team, you will be responsible for delivering...

  • Customer Service Representative II

    4 weeks ago

    Grand Island, United States Thermo Fisher Scientific Full time

    Provide professional communication via phone and email to our customers and internal support teams. Use sales order entry system, website and knowledge base resources to provide accurate and timely assistance with order placement and status inquirie Customer Service Representative, Customer Service, Representative, Manufacturing, Retail

  • Customer Service Team Lead

    5 days ago

    Grand Island, New York, United States Rite Aid Full time

    Customer Service Team LeadOverviewRite Aid is seeking a Customer Service Team Lead to join our team. As a leader, you will supervise Store Associates while assisting in daily store operations.About the RoleSupervise and help Store Associates with daily operational tasksAssist customers with their shopping needs and transactionsTend to merchandising tasks via...

  • Customer Service Delivery Specialist

    7 days ago

    Grand Island, Nebraska, United States Premier Rental Purchase of Nebraska Full time

    Job OverviewAt Premier Rental Purchase of Nebraska, we are seeking a highly skilled Customer Service Delivery Specialist to join our team. As a key member of our operations team, you will play a vital role in ensuring seamless delivery experiences for our customers.Key Responsibilities:Assist in maintaining high standards of customer satisfaction through...

  • PT - Physical Therapist

    6 months ago

    Grand Island, United States Central Nebraska Rehabilitation Services Full time

    Thank you for your interest in Central Nebraska Rehabilitation Services. Our company is always accepting applications from talented and engaged individuals. This posting allows you to share your resume and to be considered for future opportunities within our organization. Central Nebraska Rehabilitation Services is an equal opportunity employer and does not...

  • Customer Service Ambassador

    3 days ago

    Grand Island, Nebraska, United States Wal-Mart Stores, Inc. Full time

    Key Responsibilities: · Smile and greet customers with a positive attitude. · Stand for long periods of time while checking out customers quickly and accurately. · Keep your area clean and presentable. · Answer customer questions and help them with their needs.Additional Responsibilities: · Be available to assist associates across the store as needed....