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Insurance Customer Service Representative

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Boston, United States Pella Insurance Agency Inc Full time

Job Description

Job Description

Our Most Valuable Asset? You Pella Insurance Agency in

Brighton

is growing our team, and we are seeking a

Full Time Customer Service Representative

to grow with us We pride ourselves on our personalized service, and we are looking for someone who wants to be a part of our already

outstanding

team. We are not looking for just any Customer Service Representative, we are looking for the one who is

detail oriented

and

driven to provide exceptional, individualized service . As our new Customer Service Representative, you will be joining us to provide our clients with the right policies to cover what matters most to

them.

Your ability to

build rapport

and

professional demeanor

will help you build trust with our clients, retaining their business for years to come. We know that providing the best service means providing for our team first, which is why we are

dedicated

to

helping you meet your professional goals

while maintaining your work/life balance, with

professional development

and

flexible scheduling. If you are a team player who is ready to join

an outstanding team, Apply Today

Benefits

Annual Base Salary Based on Experience Paid Time Off (PTO) Mon-Fri Schedule

Responsibilities Use your skills to

create insurance quotes, shop renewals, and assist with policy changes . Each interaction is an opportunity for you to

educate and advise clients. Utilize your exemplary attention to detail to

issue insurance documentation, update client information, and assist with payments. Answer client questions, problem solve, and follow up

with your quality rapport building talents.

Requirements Strong computer and technical skills, including

Microsoft Office Suite proficiency. Excellent written and verbal communication skills. A detail oriented team player with a positive attitude. Conduct yourself in a professional manner in all communication, including via the phone, email, and face to face. Property & Casualty License a Plus

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