Client Manager, Employee Benefits
4 weeks ago
Location:
Hybrid, Primary Remote, Flexible, We would like this person to be close to one of these offices: New York City, Melville, NY, Pearl River, NY., Jersey City, NJ, Greenwich, CT, Harrisburg, PA, Pittsburgh, PA,
JOB SUMMARY:
Client Managers provide high-quality service to our Clients and Account Executives. They work to ensure satisfaction by balancing the quality of service and speed of response. In this role, the Client Manager will support Client(aka Account) Executives in the administration of policies, coordination of billing/payment, processing applications and other administrative duties and projects as assigned.
ESSENTIAL FUNCTIONS:
This role is responsible for, but not limited to, the following job duties:
Employee will exercise independent judgment and discretion about the management and tracking of policy renewals
The employee will manage client conversations or general business operations of their manager’s customers
Research and respond to client as well as insurance carrier questions
Employee will prepare meeting presentations with limited direction
Invoicing
Set up new and renewal policies in Benefit Point
Assist communications team with preparation and review of client communication pieces
Assist with preparation of requests for proposals
Review marketing and financial exhibits
Scan and maintain documents, policies and correspondence in share drive
Manage day to day client billing inquiries
COMPETENCIES REQUIRED:
Customer Service Focus
Ability to build and maintain customer satisfaction through proactively addressing customer needs and concerns. Ensures the highest value of service is always provided and consistently delivers on commitments to the customer.
Active Listening:
Enhances mutual understanding in communication with others by expressing genuine interest in the content and meaning of others’ messages. Asks clarifying questions to ensure understanding
Initiating Action:
Self-starter and frequently takes a lead role in improving or enhancing a product or service to benefit the client and Frenkel. Will often demonstrate a sincere positive attitude toward getting things done and will seek out additional responsibilities that may go beyond the scope of their formal job description.
Information Seeking:
Driven by an underlying curiosity and desire to know more about people, things or issues. This involves going beyond routine questions and includes digging or pressing for exact information; resolving discrepancies by asking a series of questions or conducting less-focused environmental scanning for opportunities or miscellaneous information that may be used in the future.
Quality Extended Task Focus:
Able to perform the same work function with excellence and high standards of quality for a significant amount of time while remaining focused and without becoming disengaged.
Composure and Resilience:
Able to deal effectively with pressure, maintains focus and intensity and remains optimistic and persistent even under adversity. Demonstrates the ability and propensity to recover quickly and maintain self-control following setbacks, rejections and conflict.
Time Management:
Demonstrates the ability to manage multiple responsibilities by being organized and keeping on top of important time-sensitive tasks.
QUALIFICATIONS:
Minimum Two years of insurance brokerage or insurance carrier experience preferred
Strong computer skills including MS office suite, Excel and PowerPoint.
Must be detail oriented.
Must have excellent organization and time management skills.
EDUCATIONAL REQUIREMENTS:
College degree in Insurance or related field preferred.
Insurance licensed preferred
The national average salary for this role is $55,000 to $75,000 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
WHY JOIN US?
15th Largest Broker in US
Voted " Best Place to Work" in the Insurance Industry
Awesome Benefits: 401K matching, Generous Time Off Policy, Flexible Work Options, Medical, Dental, Vision, Pet Insurance, Cancer Insurance, Wellness Programs, Employee Award Programs (Trips).
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. An Equal Opportunity/Affirmative Action Employer.
#LI-TM1 #Hybrid
#J-18808-Ljbffr
-
Account Manager- Employee Benefits
4 days ago
New York, United States National Financial Partners Full timeThe Account Manager is responsible for working with Producers and Account Executives to service client accounts. The position requires day to day client servicing for a specific set of clients and entails a great deal of verbal, electronic and other Account Manager, Manager, Benefits, Employee, Account Executive, Producer, Accounting
-
Account Manager, Client Services
2 weeks ago
New York, United States Entertainment Benefits Group Full timeCompany Description EBG is an e-commerce solutions provider specializing in travel and entertainment, and also offering retail products and services, voluntary benefits and insurance. EBG powers a robust portfolio of technology solutions and operates a network of employer and membership-based platforms reaching a captive audience, providing leading brands...
-
Client Service Representative
4 weeks ago
New York, United States Entertainment Benefits Group Full time**Details for Position: NY- CS R** **Client Service Representative** **Location: New York** **Details for Position: NY- CS R** **Client Service Representative** **Location: New York** Entertainment Benefits Group (EBG) is one of the fastest growing e-commerce companies in the country that specializes in live entertainment and travel. EBG generates millions...
-
Employee Benefits Sales Consultant
2 weeks ago
New York, United States Corporate Synergies Full timeFoundation Risk Partners , one of the fastest growing insurance brokerage and consulting firm in the US, is adding a Employee Benefits Sales Consultant to their Corporate Synergies team in New York City Metro Region. The Employee Benefits Sales Consultant is an experienced sales producer who actively develops and maintains a pipeline of new potential clients...
-
Employee Benefits Associate
2 weeks ago
New York, United States Top Tier Reps LLC Full timeYearly Salary: $235,000 to $260,000 Education: JD degree (Must be a graduate in 2020-2021) Bachelor's degree Must be admitted to practice law in the state of NY. Experience: Two to three years' experience in executive compensation and employee benefits matters, including executive compensation plans and programs, employment agreements, and the securities...
-
Employee Benefits Associate
1 month ago
New York, United States Top Tier Reps LLC Full timeJob DescriptionJob DescriptionYearly Salary: $235,000 to $260,000Education:JD degree (Must be a graduate in 2020-2021)Bachelor’s degreeMust be admitted to practice law in the state of NY.Experience:Two to three years’ experience in executive compensation and employee benefits matters, including executive compensation plans and programs, employment...
-
Director of Employee Benefits
3 weeks ago
New Hartford, United States jcw llc Full timeJCW is partnering with a privately owned Insurance Agency in their New Hartford, NY location to bring on a Director of Employee Benefits. The ideal candidate will be responsible for a team of 20 direct reports and is targeting someone with an agency background. In this role, you will be the face of the client. You will also work closely with the Manager of...
-
Director of Employee Benefits
1 month ago
New Hartford, United States JCW Full timeJCW is partnering with a privately owned Insurance Agency in their New Hartford, NY location to bring on a Director of Employee Benefits. The ideal candidate will be responsible for a team of 20 direct reports and is targeting someone with an agency background. In this role, you will be the face of the client. You will also work closely with the Manager of...
-
Regional Director
4 weeks ago
New York, United States Employee Benefits Security Administration Full timeSummary This position is located in the . Department of Labor (DOL), Employee Benefits Service Administration (EBSA), New York, NY. All qualified applicants are encouraged to apply. The Required Documents section of this announcement identifies all documents that must be uploaded in order to be considered a complete application package. Applicants...
-
Key Account Manager
4 weeks ago
New York, New York, United States Entertainment Benefits Group Full timeEBG is an e-commerce solutions provider specializing in travel and entertainment, and also offering retail products and services, voluntary benefits and insurance.EBG powers a robust portfolio of technology solutions and operates a network of employer and membership-based platforms reaching a captive audience, providing leading brands with incremental...
-
REGISTERED NURSE
2 weeks ago
New York, NY 10036, USA, United States Employee Benefits Fund Full timeRegistered NurseProvide and coordinate patient care in a comprehensive, multi-specialty ambulatory care center. Work as part of a health team that consists of a diversity of clinical professionals to deliver exceptional nursing and health care services. Ambulatory health centers are located in Manhattan, Brooklyn, and Queens. Duties and...
-
Benefit Enroller/Counselor
1 week ago
New York, United States Employee Family Protection Full timeJob Type Part-time, Contract Description Position Summary: This position educates an organization's union members about the valuable benefit plans available to them and their families and enrolls members using various enrollment systems. Role requires a motivated and dynamic individual to work as a per diem benefit counselor with a select team of...
-
Benefits Account Manager
4 weeks ago
New York, United States BENEFIT QUEST Full timeJob DescriptionJob DescriptionAbout Us Benefit Quest is an Independent Insurance Agency providing a full range of Payroll, PEO, Employee Benefits, Insurance, Risk Management, 401k, and Financial Services to business decision-makers and individuals in our community. Position Overview Benefit Quest is seeking a dynamic and experienced Account Manager to...
-
Benefits Account Manager
1 month ago
New York, United States BENEFIT QUEST Full timeJob DescriptionJob DescriptionBenefits:401(k) matchingHealth insurancePaid time offTraining & developmentAbout UsBenefit Quest is an Independent Insurance Agency providing a full range of Payroll, PEO, Employee Benefits, Insurance, Risk Management, 401k, and Financial Services to business decision-makers and individuals in our community.Position Overview...
-
Benefits Manager
3 weeks ago
New York, United States Soloh Partners Full timeJob DescriptionJob DescriptionJob Description:Position: Benefits ManagerLocation: New York, NYSchedule: Monday - Friday 9am - 5pmHourly Rate: $48.00Job Types: Full-time, Temp-PermSalary: $48.00 per hourExpected hours: 40 per weekBenefits:401(k)Dental insuranceHealth insuranceReferral programVision insuranceSchedule:8 hour shift9am-5pmMonday to...
-
Client Manager, Small Business Benefits
3 weeks ago
Latham, New York, United States Gallagher Full timeAbout Us: Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential,...
-
Benefits Manager
3 days ago
New York, United States Atlas Search Full timeOur client is a prestigious law firm located in Manhattan.Responsibilities:Drive benefits programs grounded in competitive practice and operational excellence that support attracting and retaining a talented and engaged workforce.Partner with Finance on the benefits budget and forecast.Evaluate administrative costs and pricing of benefits and recommend...
-
Benefits Manager
3 days ago
New York, United States Atlas Search Full timeOur client is a prestigious law firm located in Manhattan.Responsibilities:Drive benefits programs grounded in competitive practice and operational excellence that support attracting and retaining a talented and engaged workforce.Partner with Finance on the benefits budget and forecast.Evaluate administrative costs and pricing of benefits and recommend...
-
Manager of Client Support
3 weeks ago
New York, United States Abacus Group LLC Full timeJob Summary: As the Manager of Client Support, your team handles tickets and day-to-day IT issues related to supporting clients on the Abacus platform. You will work closely with System Administrators and Onsite Technicians by serving as a point of escalation and providing coaching and feedback for team members when/where possible. You will liaise with...
-
Client Service Manager
2 weeks ago
New York County, New York, United States Gallagher Full timeAbout Us: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a...