Rewards Representative

4 weeks ago


Northfield, United States MGM Resorts International Full time

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.


Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment?

Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Rewards Representative, you will set the stage for the guest experience with your welcoming smile and top-notch service. By understanding their unique stories and needs, you will own their experience to createWOWmoments and memories they will carry with them far beyond their stay with us.

THE STARTING PAY: $16.02

THE DAY-TO-DAY:

  • Engage and acknowledge all guests in a friendly and outgoing manner

  • Provide the ultimate guest service to guests and sees to the needs of preferred players.

  • Makes reservations for our preferred players at restaurants, hotels and for transportation.

  • Follows department andcompany policies, procedures, internal controls and government regulations in the performance of job duties.

  • Utilize our computer system to input information and navigate through our systems

  • Provide a high level of service when interacting with guests using problem-solving, attention to detail, and guest safety

THE IDEAL CANDIDATE:

  • Takes pride in their work

  • Performs well under pressure

  • Enjoys helping others and likes to make a good impression

  • Has over 1 year of customer service experience

  • Is comfortable navigating programs on the computer

THE PERKS & BENEFITS:

  • Wellness incentive programs to help you stay healthy physically and mentally

  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

  • Free meals in our employee dining room

  • Free parking on and off shift

  • Healthcare, financial, and time off benefits

  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Are you ready to JOIN THE SHOW? Apply today.

Are you ready to JOIN THE SHOW? Apply today



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