Information Technology Help Desk Consultant

2 weeks ago


Riverside, United States Roessel Joy Full time
Job Description
Roessel Joy has partnered with an established private non-profit organization to hire an Information Technology Help Desk Consultant. The Information Technology Help Desk Consultant has the opportunity to prove themselves and ultimately become a full-time, permanent employee of the organization. The ideal candidate for this position has significant experience working in IT; more specifically, the ideal candidate has significant AV Support experience.

**This position is hybrid**

Requirements
•Ensure that company standards are met when configuring company computer systems
•Troubleshoot within systems and programs including, but not limited to, Windows 10, MAC OS, Linux Office Suite, Internet Explorer, and VPN/Network
•Handle any issues that arise with phones, printers, and other forms of office technology
•Perform hands on AV Support
•Support multiple operating systems
•Communicate with users to help resolve any issues they encounter
•Maintain a strong understanding of services provided by user support

Qualifications:
•3+ years in a similar position
•AV Support and Poly AV experience
•Possess an intimate understanding of how Windows, MAC OS, and Linux operating systems work
•Possess strong communication skills
•Having a bachelor's degree preferred but not required
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