Patient Access Liaison
10 hours ago
At Boston Children's Hospital, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included. Patient Access Liaisons (PAL) provide centralized scheduling services related to patient access, scheduling, and support to assure effective and efficient delivery of health care services, always striving towards a patient experience of excellence. The Shared Patient Access Center handles patient access requests for Boston Children's Hospital patients. The Patient Access Liaisons (PAL) offer a one-of-a-kind appointment experience elevating patient satisfaction. The positions in this job family will work directly with the caller to respond to various questions and issues, resulting in proficiency, accuracy, and quality of patient service care. The Patient Access Liaison will: Provide centralized scheduling services for the Shared Patient Access Center/Call center. Perform tasks to meet patient access, scheduling, and patient satisfaction goals. Interact with patients and families via telephone to provide information in response to inquiries. Identify caller's needs, clarify information, and provide centralized registration and scheduling for service options of primary care and specialty care. Register patients by collecting patient and insurance information. Gather pertinent information for prescription and refill requests. Receive routine complaints and issues during telephone calls. Reply with the appropriate predetermined response. Elevate non-routine issues to POD supervisor for further action. Attend and participate in team meetings as required. Contribute by making suggestions for process improvements. Schedule will be 12pm to 8pm Monday through Friday. Candidates should have: 1 year of related experience, i.e., customer service experience, preferably in a call center environment or healthcare setting. High-school or GED diploma. Experience with Epic scheduling preferred. Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork. Boston Children's Hospital requires all employees to be vaccinated against COVID-19 and Flu, (unless you are eligible for a medical or religious exemption). Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. #J-18808-Ljbffr
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Per Diem Patient Access Liaison
2 days ago
Boston, MA, United States Boston Children's Hospital Full timeAt Boston Children's Hospital, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue...
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Patient Experience Liaison
3 days ago
Boston, Massachusetts, United States Boston Children's Hospital Full timeJob Title: Patient Experience LiaisonWe are seeking a skilled Patient Experience Liaison to join our team at Boston Children's Hospital. This is an exciting opportunity for a detail-oriented and customer-focused individual who can provide exceptional support to our patients, families, and staff.About the Role:This role will be responsible for scheduling...
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Patient Experience Liaison
1 week ago
Boston, Massachusetts, United States Boston Children's Hospital Full timeAbout the RoleBoston Children's Hospital is seeking a skilled Patient Experience Liaison to join our team. This is a per diem position, requiring flexibility and adaptability in scheduling.Job DescriptionThis role involves providing exceptional customer service, ensuring seamless communication between patients, families, and healthcare providers. The...
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Patient Access Representative I, Part-Time
23 hours ago
Boston, United States Brigham & Women's Hospital(BWH) Full timeThis position is 100% onsite.The Patient Access Rep I (Hospitality / Admitting Officer) is responsible for greeting and welcoming patients and their families at the time of admission and coordinating the efficient and timely flow of our guests throughout the access process, including the Shapiro Cardiovascular Center and Sharf Admitting Center.Cross-trained...
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Patient Access Rep I, Admitting Center
1 month ago
Boston, United States Brigham & Women's Hospital(BWH) Full timeThis position is 100% onsite. The hours are Monday through Friday 11:30am to 8:00pm. The Hospitality / Admitting Officer is responsible for greeting and welcoming patients and their families at the time of admission and coordinating the efficient and timely flow of our guests throughout the access process, including the Shapiro Cardiovascular Center and...
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Patient Access Representative I, Part-Time
10 hours ago
Boston, United States Brigham and Women's Hospital Full timeThis position is 100% onsite. The Patient Access Rep I (Hospitality / Admitting Officer) is responsible for greeting and welcoming patients and their families at the time of admission and coordinating the efficient and timely flow of our guests throughout the access process, including the Shapiro Cardiovascular Center and Sharf Admitting...
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Boston, United States Mass General Brigham Full timeDescription: This position is 100% onsite. The Patient Access Rep I (Hospitality / Admitting Officer) is responsible for greeting and welcoming patients and their families at the time of admission and coordinating the efficient and timely flow of our guests throughout the access process, including the Shapiro Cardiovascular Center and Sharf Admitting...
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Patient Access Rep I, Admitting Center
3 days ago
Boston, United States Brigham and Women's Hospital Full timeJob Description - Patient Access Rep I, Admitting Center (3308547) Patient Access Rep I, Admitting Center - ( 3308547 ) The Hospitality / Admitting Officer is responsible for greeting and welcoming patients and their families at the time of admission and coordinating the efficient and timely flow of our guests throughout the access process, including the...
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Patient Access Representative I, Part-Time
3 days ago
Boston, United States Brigham and Women's Hospital Full timeJob Description - Patient Access Representative I, Part-Time (3314730) This position is 100% onsite. The Patient Access Rep I (Hospitality / Admitting Officer) is responsible for greeting and welcoming patients and their families at the time of admission and coordinating the efficient and timely flow of our guests throughout the access process, including the...
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Boston, United States Brigham and Women's Hospital Full timeThis position is 100% onsite. The hours are Monday through Friday 11:30am to 8:00pm. The Hospitality / Admitting Officer is responsible for greeting and welcoming patients and their families at the time of admission and coordinating the efficient and timely flow of our guests throughout the access process, including the Shapiro Cardiovascular Center and...
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Specialty Pharmacy Patient Liaison
1 week ago
Boston, United States Atrius Health Full timeAtrius Health, an innovative healthcare leader, delivers an effective system of connected care for more than 690,000 adult and pediatric patients at 30 medical practice locations in eastern Massachusetts. Atrius Health’s 645 physicians and primary care providers, along with 420 additional clinicians, work in close collaboration with hospital partners,...
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Boston, United States Mass General Brigham Full timeDescription: This position is 100% onsite. The hours are Monday through Friday 11:30am to 8:00pm. The Hospitality / Admitting Officer is responsible for greeting and welcoming patients and their families at the time of admission and coordinating the efficient and timely flow of our guests throughout the access process, including the Shapiro Cardiovascular...
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Vascular Access Specialist RN
1 week ago
Boston, United States Dynamic Access LLC Full timeJob SummaryDynamic Access LLC seeks a skilled Vascular Access Specialist RN to join our team. As a critical care expert, you will be responsible for providing high-quality vascular access services to patients in various healthcare settings.About the RoleAs a Vascular Access Specialist RN, you will be required to insert peripherally inserted central catheters...
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Patient Access Rep I, Admitting Center, Per Diem
2 weeks ago
Boston, United States Brigham & Women's Hospital(BWH) Full timeThis position is 100% onsite. Hours of operation are Monday through Friday 5am to 8:00pm. The Hospitality / Admitting Officer is responsible for greeting and welcoming patients and their families at the time of admission and coordinating the efficient and timely flow of our guests throughout the access process, including the Shapiro Cardiovascular Center and...
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Coordinator Patient Access
3 months ago
Boston, United States East Boston Neighborhood Health Center Full time $20 - $29Full time, Benefit Eligible East Boston, MASchedule: Mon-Fri, 8am - 5pm and includes evening, weekend and holiday rotationsBilingual: english/spanish requiredThe Patient Access Coordinator is responsible for the effective training of all registration staff within assigned clinical practices. The Patient Access Coordinator knows and understands the...
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Patient Access Rep I, Admitting Center, Per Diem
12 hours ago
Boston, United States Brigham and Women's Hospital Full timeThis position is 100% onsite. Hours of operation are Monday through Friday 5am to 8:00pm. The Hospitality / Admitting Officer is responsible for greeting and welcoming patients and their families at the time of admission and coordinating the efficient and timely flow of our guests throughout the access process, including the Shapiro Cardiovascular Center...
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Patient Access Rep I, Admitting Center, Per Diem
2 weeks ago
Boston, United States Mass General Brigham Full timeDescription: This position is 100% onsite. Hours of operation are Monday through Friday 5am to 8:00pm. The Hospitality / Admitting Officer is responsible for greeting and welcoming patients and their families at the time of admission and coordinating the efficient and timely flow of our guests throughout the access process, including the Shapiro...
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Boston, United States Brigham and Women's Hospital Full timeThis position is 100% onsite. Hours of operation are Monday through Friday 5am to 8:00pm. The Hospitality / Admitting Officer is responsible for greeting and welcoming patients and their families at the time of admission and coordinating the efficient and timely flow of our guests throughout the access process, including the Shapiro Cardiovascular Center and...
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Rehab Liaison
2 months ago
New Boston, United States Encompass Health Full timeClinical Rehab Liaison Career Opportunity Appreciated for your Clinical Rehab Liaison Skills - Clinical License Required Ever heard of a clinical rehab liaison? Are you looking to embark on a career that's close to home and heart in your community? A clinical rehab liaison at Encompass Health cultivates referral relationships, manages assigned territory and...
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Patient Access Representative
3 months ago
Boston, United States East Boston Neighborhood Health Center Full time $18 - $27Full time, Benefit eligibleEast Boston, MA Schedule: Mon-Fri, 8am - 5pm and includes evening, weekend and holiday rotationsBilingual: english/spanish requiredThe Patient Access Representative is expected to make all patients feel welcome, over the phone or in person, while capturing comprehensive and accurate information. Primarily performs all patient...
