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Claims Manager

4 months ago

Irvine, United States Brown & Brown Full time

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is looking for a

Commercial Lines Claims

Manager

to join our team in Irvine, CA

SUMMARY: Works independently and in conjunction with Producers and Account Executives on all matters relating to claims. Reviews first and third-party claims for irregularities, accuracy and completeness. Requests additional information, when necessary, for completion of claim processing ESSENTIAL DUTIES AND FUNCTIONS: Must be able to handle all types of claims, (ie. Property, General Liability, Auto, WC & EPL), for the largest and/or most complex accounts Effectively manage team members and monitor claim performance statistics to assure customer retention. Serve as liaison between client & carrier on all claim related issues Serve as liaison between client and carrier loss control representatives on loss control related issues Serve as liaison between lien reps., hearing reps and defense council Effectively manage multiple complex open projects Have knowledge base of insurance coverages (i.e., occurrence versus claims made policies) as relates to claims handling Facilitates and attends claim reviews with clients, carriers, producers and any defense council (if applicable); strong presentation abilities and highly articulate Monitor reserves and timeliness of claim closure Proficient in obtaining loss information (loss runs, claim adjuster notes) from carrier's online systems and any other carrier information as pertains to claims, loss information and loss prevention Stay up to date on California Workers' Compensation laws and regulations Familiar with medical procedures, new medical technologies and prescription drugs that affect workers' compensation claims; familiar with the rating factors that go into a disability claim Familiar with changing legislations and insurance related court decisions that could impact how claims are processed Any other job-related duties as may be assigned COMPETENCIES: Communication: Clear and precise in written, verbal, and electronic communication. Problem Solving & Judgment: Analyzes and resolves issues with sound judgment. Decisiveness: Makes prompt and well-considered decisions. Planning & Organization: Establishes and executes goals effectively, proficient in prioritization. Emotional Intelligence: Manages personal emotions adeptly, maintaining composure. Drive & Initiative: Sets high standards for achievement, takes proactive leadership roles. Adaptability & Flexibility: Navigates changes adeptly, adjusting approaches as needed. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. REQUIRED: College Degree or equivalent Excellent oral and written communication skills Proficient with MS Office Suite Positive attitude and commitment to working in a team environment WHAT YOU’LL NEED: Insurance certification or equivalent. P&C license or attainment thereof upon hire. Proficient with MS Office Suite Ability to maintain a high level of confidentiality 5 years’ experience in a similar position WHAT WE OFFER: Excellent growth and advancement opportunities Competitive pay based on experience Paid Time Off (PTO) Employee Stock Purchase Plan Hybrid position Target Pay $100k USD Annual We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants. We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants. Welcome

We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. About Us

Brown & Brown is a unique and decentralized publicly traded organization (NYSE: BRO) that has grown to become the fifth largest insurance intermediary in the country. We sell property & casualty insurance and employee benefits insurance to mid-sized and large corporations throughout the country. Our size provides us with access to the best products in the marketplace, while still maintaining a very local community feel. Through growing and developing relationships with carrier partners and expert resources, Brown & Brown stands out as a leader in the industry. As our business grows, our people grow with it

Becoming an employee, or as we like to call it “a teammate,” of Brown & Brown introduces you to a career with virtually unlimited possibilities. Our unique culture rewards self-starters and hard workers who adhere to our commitment to do what is best for our customers. With Brown & Brown you will get the training, the mentoring and the tools you need to succeed. Our teammates are bound together by shared goals and our collective commitment to integrity and quality. Brown & Brown’s local leaders are actively engaged in their communities and committed to maintaining an established network, as well as creating strong relationships of their own.

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