Account Manager

4 weeks ago


Iselin, United States HAN IT Staffing Full time
Account Manager/Client Partner
Location: Milwaukee, WI
Full Time with IT Convergence (Internal)
Experience : 15-20 Years only
Background : Consulting/IT Services Company

Responsibilities:
  • Communicating with clients to understand their needs and explain product value.
  • Building relationships with clients based on trust and respect.
  • Collecting and analyzing data to learn more about consumer behavior.
  • Acting as a client advocate with a focus on improving the buyer experience.
  • managing projects, fixing reliability issues, tracking service metrics, managing budgets, and leading the service delivery team.
  • expected to identify customer issues and needs by maintaining an excellent relationship with end-users and stakeholders.
  • Must be able to understand Master Service Agreement (MSA) and Statement of Work (SOW)
  • Should be able to understand scope of work, deliverables, and deadlines of a project.
  • Experience in manufacturing/engineering sector is highly preferred.

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