Clerk III

1 week ago


Iowa City, United States The University Of Iowa Full time

The University of Iowa Department of Obstetrics and Gynecology is seeking a Clerk III for our North Dodge clinic. Under the general supervision of the Health Care Services Supervisor, a Clerk III functions as a scheduling and reception clerk in the Obstetrics and Gynecology clinic.The Department of Obstetrics and Gynecology provides consultation, comprehensive treatment planning and a broad range of services for patients with normal and high-risk pregnancies and for gynecology, including oncology and reproductive endocrinology. Our comprehensive medical, surgical, and nursing services span the full spectrum of all obstetric and gynecologic patients at University of Iowa Hospitals & Clinics. In addition to patient care, the department is noted for its strong educational programs for sonography students, medical students, residents, fellows, and practicing physicians. Basic and clinical research in reproductive medicine is an important departmental activity. Position Responsibilities:Greet patients, visitors and staff in a positive and professional mannerPerform all required components in the Epic check-in processDirect patients and visitors to the proper location within the facilityAnswer, screen and route incoming callsFacilitate requests for copies of patient medical recordsSchedule routine appointments using Epic scheduling system and following established guidelinesAccess the Epic Inbasket for the scheduling of follow-up appointments, referrals, consults and ordersCoordinate appointments with other clinical departments within the hospitalReschedule appointments as requested utilizing the Epic Reschedule Work ListTriage and prioritize appointments according to established guidelines, consulting with nursing or medical staff when neededCheck the pay status for all patients to ensure the department has met the proper criteria Minimum Eligibility Requirements:Any combination of related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment.Desired Qualifications:Six months of clerical administrative work experienceExperience working in customer serviceExcellent written, verbal and interpersonal communication skillsDemonstrated ability to work as a cooperative team memberProficiency in computer software applications, including Microsoft Office SuiteDemonstrated attention to detailExcellent organizational skillsExperience working with EPICKnowledge of medical terminologyExperience working in an outpatient healthcare setting Position and Application Details:In order to be considered for an interview, applicants must upload a cover letter and resume.Job openings are posted for a minimum of 10 calendar days and may be removed from posting and filled any time after the original posting period has ended.Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.For additional questions please contact Cassie Burrill at cassie-burrill@uiowa.edu.


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