Front Desk Sales Associate

3 months ago

Lake Zurich, United States Scenthound Full time

Benefits: Bonus based on performance Competitive salary Dental insurance Flexible schedule Free food & snacks Health insurance Paid time off Vision insurance Job Description Front Desk Sales Associate$15.00 to $16.00 per hour plus an average of $4.00-5.00 per hour in tips = $19 to $21 per hourAdditional Bonus Opportunities of up to $500 per month based on Revenue TargetsPosition Type: Full-time (35-40 hours per week)Who We AreScenthound is not your everyday dog grooming shop. We are a revolutionary concept disrupting an outdated industry, focused on the dog's overall health and wellness, not only haircuts Our membership-based business model allows dogs to receive routine maintenance and consistent care. At Scenthound, we are a culture-driven, highly collaborative team that prioritizes dog and employee safety. Through our North Star and values, we inspire the dog-human connection by helping dog parents maintain clean, healthy dogs. NORTH STARWe remove barriers so that people can love and connect with their dogs every day.VALUESDog First. One Pack. Bring Love. Seek Growth. Make A Difference.About the PositionAs a Front Desk Sales Associate at Scenthound, you will play a crucial role in driving sales, increasing average ticket size, and recommending add-on products or services to our customers. This position requires exceptional customer service skills, sales expertise, and a passion for promoting dog wellness.Who We Are Looking For We are searching for a Rockstar Sales Associate who is a great relationship builder with Customers. They need to have an engaging personality where they can forge connections with our customers. A successful candidate is an independent problem solver, adaptable, detail-oriented, and a compassionate dog lover We are looking for a HANDS-ON team member who can look at Data and understand how to make an impact. Our Critical Sales KPIs are Membership Sales, Membership Trial Conversion, Average Ticket Price, Product Sales, Rebook Ratio, etcThe ideal background for the Front Desk Sales Associate role at Scenthound would include a combination of experience and skills that align with the responsibilities and requirements of the position. Here's a breakdown of the ideal background:•Sales Experience: Previous experience in sales, particularly in a retail or membership-based environment, is highly desirable. This could include roles such as sales associate, membership sales representative, or similar positions where upselling and cross-selling are common practices.•Customer Service Expertise: Strong customer service skills are essential for this role. Candidates should have experience interacting with customers in a friendly, helpful, and professional manner. Experience in retail or restaurant settings where customer satisfaction is a priority would be beneficial.•Knowledge of Dog Wellness: While not necessarily a requirement, a background or interest in dog care, grooming, or wellness would be advantageous. This could include previous work experience in a pet-related industry, volunteering at animal shelters, or personal experience as a dog owner.•Communication Skills: Excellent communication skills, both verbal and written, are essential for interacting with customers, team members, and upper management. Experience in effectively communicating product information, promotions, and company policies is beneficial.•Problem-Solving Abilities: The ability to identify customer needs, address concerns, and recommend solutions is crucial for success in this role. Candidates should demonstrate strong problem-solving skills and the ability to think quickly on their feet.•Tech Savviness: Proficiency with computer systems, point-of-sale software, and other technology platforms is important for managing customer transactions, scheduling appointments, and accessing information about products and services.Tasks•Manage Leads through CRM and schedule appointments.•Drive membership sales in-store and on the phone through health and wellness education.•Identify customer needs and recommend appropriate products or add-on services during each visit.•Assist in maintaining a knowledgeable team that prioritizes dog wellness and safety.•Collaborate with management to ensure efficient scheduling and adherence to KPIs.•Provide leadership and mentorship to other team members.•Uphold quality standards through hands-on participation and training.•Communicate effectively with both customers and upper management.•Assist in resolving customer concerns and ensuring client satisfaction.•Ensure the safety of dogs and team members at all times.•Adhere to Scenthound sanitary and cleaning practices.Skills and Abilities•Strong sales and customer service experience, preferably in a membership-based business.•Ability to effectively communicate with team members and customers.•Leadership and coaching skills to support team development.•Attention to detail and ability to problem-solve.•Proficiency in computer/technology systems.•Accountability and commitment to high-quality service.Benefits•Competitive hourly base pay, plus participation in the tip pool.•Opportunity to earn monthly bonuses based on performance.•Potential for growth within the company.•Closed Sundays (except for rare exceptions).•Full-time employees are eligible for medical, dental, and vision insurance benefits.•Merit-based pay increases.•Paid Time Off (PTO) for full-time and part-time employees.•No late evening hours.Compensation: $15.00 - $16.00 per hour

  • Front Desk Sales Associate

    3 days ago

    Lake Zurich, Illinois, United States Massage Envy Full time

    Job Title: Front Desk Sales AssociateAbout the Role:As a Front Desk Sales Associate at Massage Envy, you will play a vital role in driving sales growth and providing exceptional customer service. Your primary responsibility will be to greet clients, answer phone calls, and process payments while maintaining a clean and welcoming environment.Key...

  • Front Desk Sales Associate

    3 weeks ago

    Lake Zurich, Illinois, United States Scenthound Full time

    About the PositionWe are seeking a highly motivated and customer-focused Front Desk Sales Associate to join our team at Scenthound. As a Front Desk Sales Associate, you will play a crucial role in driving sales, increasing average ticket size, and recommending add-on products or services to our customers.Key ResponsibilitiesManage leads through CRM and...

  • Front Desk Sales Representative

    3 weeks ago

    Lake Zurich, Illinois, United States Massage Envy Full time

    About the RoleWe are seeking a highly motivated and customer-focused Front Desk Sales Associate to join our team at Massage Envy. As a key member of our front desk team, you will be responsible for providing exceptional customer service, driving membership sales, and promoting our wellness programs.Key ResponsibilitiesDrive membership sales and member...

  • Front Desk Sales Associate

    1 week ago

    Lake Zurich, Illinois, United States Massage Envy Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Sales Associate to join our team at Massage Envy. As a key member of our sales team, you will be responsible for driving membership sales and member retention, creating a great customer experience, and building ongoing relationships with our clientele.Key Responsibilities Drive...

  • Front Desk Sales Associate

    2 weeks ago

    Lake Zurich, Illinois, United States Scenthound Full time

    About ScenthoundScenthound is a revolutionary dog grooming concept that prioritizes dog health and wellness. Our membership-based business model allows dogs to receive routine maintenance and consistent care.Job DescriptionWe are seeking a highly motivated and customer-focused Front Desk Sales Associate to join our team. As a key member of our sales team,...

  • Front Desk Sales Associate

    4 weeks ago

    Lake Zurich, United States SCENTHOUND Full time

    Job OpportunityAbout the RoleWe are seeking a highly motivated and customer-focused Front Desk Sales Associate to join our team at Scenthound. As a key member of our sales team, you will play a crucial role in driving sales, increasing average ticket size, and recommending add-on products or services to our customers.Key ResponsibilitiesManage leads through...

  • Front Desk Sales Associate

    4 months ago

    Lake Zurich, United States Scenthound Full time

    Benefits: Bonus based on performance Competitive salary Dental insurance Flexible schedule Free food & snacks Health insurance Paid time off Vision insurance Job Description Front Desk Sales Associate $15.00 to $16.00 per hour plus an average of $4.00-5.00 per hour in tips = $19 to $21 per hour Additional Bonus Opportunities of up to $500 per month based...

  • Front Desk Sales Associate

    2 months ago

    Lake Mary, United States Scenthound Full time

    Replies within 24 hours Benefits: Company parties Employee discounts Free uniforms Training & development Perks and Benefits:Direct career growth path to Management positions (Ass. Manager, Manager) and additional optionsSales bonusesDiscountsAbout the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships...

  • Front Desk Sales Representative

    1 month ago

    Lake Zurich, Illinois, United States Scenthound Lake Zurich, IL Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Sales Associate to join our team at Scenthound Lake Zurich, IL. As a key member of our sales team, you will play a crucial role in driving sales, increasing average ticket size, and recommending add-on products or services to our customers.Key ResponsibilitiesManage leads through...

  • YogaSix Front Desk Associate

    4 weeks ago

    Lake Oswego, Oregon, United States YogaSix - Lake Oswego Full time

    Job Title: Front Desk AssociateYogaSix is seeking a highly motivated and customer-focused Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional customer service and ensuring a positive experience for all who visit our studio.Responsibilities:Provide...

  • Front Desk Sales Associate

    1 week ago

    Salt Lake, Utah, United States Massage Envy Full time

    Unlock Your Earning Potential as a Front Desk Sales Associate at Massage EnvyEarn up to $25 per membership sold, plus your base hourly rate, as a Front Desk Sales Associate at Massage Envy. We're seeking committed, friendly, and sales-minded individuals to drive our vision of total body care.Key Responsibilities:Execute the sales process and script to...

  • Front Desk Associate Row House

    3 months ago

    Lake Forest, United States Xponential Fitness LLC Full time

    A national leader in fitness is currently expanding the team and seeking a qualified Sales Associates that are focused on driving sales and service excellence for our luxury fitness brand. This is the perfect opportunity to interact with clients on a Front Desk Associate, Sales Associate, Front Desk, Studio, Sales Representative, Instructor, Associate

  • Front Desk Sales Associate

    2 months ago

    Lake Mary, United States Scenthound Full time

    Replies within 24 hours Benefits: Company parties Employee discounts Free uniforms Training & development Perks and Benefits: Direct career growth path to Management positions (Ass. Manager, Manager) and additional options Sales bonuses Discounts About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on selling...

  • Front Desk Sales Associate

    2 months ago

    Lake Mary, United States Scenthound Full time

    Benefits: Company parties Employee discounts Free uniforms Training & development Perks and Benefits: Direct career growth path to Management positions (Ass. Manager, Manager) and additional options Sales bonuses Discounts About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing...

  • Front Desk Sales Associate

    2 days ago

    Lake Zurich, United States SCENTHOUND Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Front Desk Sales Associate to join our team at Scenthound. As a key member of our sales team, you will play a crucial role in driving sales, increasing average ticket size, and recommending add-on products or services to our customers.Key Responsibilities:Manage leads through our CRM system...

  • Sales Associate

    2 weeks ago

    Salt Lake, Utah, United States Massage Envy Full time

    Unlock Your Earning Potential as a Front Desk Sales Associate at Massage EnvyEarn up to $25 per membership sold, plus your base hourly rate, as a Front Desk Sales Associate at Massage Envy. As a key member of our team, you will play a vital role in driving our vision of total body care by executing the sales process and script, providing outstanding customer...

  • Front Desk Sales Associate

    1 week ago

    Lake Wales, Florida, United States PCRK Group Full time

    Job SummaryWe are seeking a highly motivated and results-driven Front Desk Sales Associate to join our team at PCRK Group. As a key member of our sales team, you will be responsible for driving membership sales and member retention, creating a great customer experience, and building ongoing relationships with our clientele.Key Responsibilities:Drive...

  • Front Desk Sales Associate

    4 weeks ago

    Lake Mary, Florida, United States Scenthound SODO Orlando, FL Full time

    Job OverviewScenthound SODO Orlando, FL is seeking a highly motivated and customer-focused Sales & Front Desk Associate to join our team. As a key member of our sales team, you will be responsible for driving membership sales, providing exceptional customer service, and promoting our dog health and wellness services.ResponsibilitiesDrive membership sales...

  • Front Desk Associate

    4 weeks ago

    Saranac Lake, New York, United States Roedel Companies LLC Full time

    Front Desk Associate Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Hotel Saranac. As a Front Desk Associate, you will be responsible for creating memorable moments for our guests, welcoming them to our beautiful hotel and ensuring their stay is excellent.Key Responsibilities:Greet and check-in...

  • Front Desk Sales Representative

    4 weeks ago

    Clear Lake, Minnesota, United States Stretch Zone - 1117 Full time

    Job OpportunityWe are seeking a highly motivated and enthusiastic individual to join our team as a Front Desk Sales Associate at Stretch Zone - 1117.About the RoleThis is an exciting opportunity to be part of a growing health and wellness company that focuses on making a difference in the lives of others. As a Front Desk Sales Associate, you will be...