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Project Management Transition Manager Finance Professional Multiple Cities

2 months ago


Boston, United States IBM Full time

Introduction IBM Business Process Operations has been a part of the BPO industry for over 20 years. Today it partners with some of the largest corporations around the world to transform their business processes and become more efficient. What differentiates the organization is dedication to service quality and customer success. With Brand comes the impeccable trust that places way above others. Over the past years of delivering services, we have a strong understanding of the industry and have delivered the highest quality of service.

Your Role and Responsibilities •You will own client engagements / contracts across geographies- Transitions support for establishing processes, metrics identifications and reporting

•Establish and maintain robust tracking mechanism for key indicators of the Transitions to support decision-making

•Responsible to achieve transformation at a high level of change management experience, including challenging, inspiring and leading the team

•Responsible for tracking and driving all process parameters ‘critical to quality’ for process delivery

•Assist management with career development activities for team members, team leaders and managers, including performance management, feedback and training

•Ensure adequate mentorship & training of team members to ensure process objectives & Customer requirements are met

Required Technical and Professional Expertise •Minimum 16+ years of experience in Finance and Accounting Delivery, Transitions & Transformations

•Proven experience creating and developing of value proposition, business cases, industry specific offerings

•Ability to ideate strategic direction and initiatives through designing of business outcome models, contracting structures and identification of new opportunities and business lines

•Proficient in supporting sales team for building compelling business case for prospect clients to offshore business and work closely with Process Delivery leaders in identifying improvement opportunities and implement the same across all processes

•Expertise to lead efforts on continuous process improvements and transformation along with carrying out maturity assessments

•Certified PMP/Prince 2 Practitioner

Preferred Technical and Professional Expertise •

A certified Chartered Accountant/Company Secretaryship/Certified Management Accountant

•Proven experience in end to end Record to Report , Procure to Pay & Order to Cash process. In depth process knowledge in central finance reporting, management reporting and reports

•Ability to influence people internal/external customers, Operations and Finance partners

•Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work

•Intuitive individual with an ability to manage change and proven time management

•Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

•Up-to-date technical knowledge by attending educational workshops, reviewing publications #J-18808-Ljbffr