Customer Specialist I
4 weeks ago
A company is looking for a Customer Specialist I.
Key Responsibilities:
Provide technical support to customers through various contact channels
Resolve customer issues efficiently and professionally
Document customer interactions and resolutions in the case management system
Required Qualifications:
Bachelor's Degree in relevant field or equivalent certification
3+ years of technical support delivery experience
Experience in a technical contact center environment
Working knowledge of HTML, CSS, and JAVA SCRIPT
Experience with content management systems and Agile methodology
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Customer Specialist I
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