Customer Specialist I

4 weeks ago


Little Ferry, United States DealerOn Full time

A company is looking for a Customer Specialist I.

Key Responsibilities:

Provide technical support to customers through various contact channels

Resolve customer issues efficiently and professionally

Document customer interactions and resolutions in the case management system

Required Qualifications:

Bachelor's Degree in relevant field or equivalent certification

3+ years of technical support delivery experience

Experience in a technical contact center environment

Working knowledge of HTML, CSS, and JAVA SCRIPT

Experience with content management systems and Agile methodology

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