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Social Services Manager

4 months ago

Tampa, United States Pace Full time

SummaryAt Pace we transform girls' lives through academic and counseling programs based on a gender-responsive, strength-based and trauma informed framework. Team members create a safe place for girls to learn, grow, and heal.The Social Services Manager oversees social services prevention programming, ensuring that girls are provided with quality supports, including social emotional care, intensive wrap-around case (care) management, crisis counseling, and psycho-educational groups. This position is responsible for providing administrative execution of the day-to-day functioning of the program.Qualifications and Education RequirementsRequiredBachelor's Degree from four-year college or university with a major in Social Work, Psychology, Mental Health, Counseling, or a related fieldCurrent Florida driver's licenseKnowledge of case management and community behavioral health practicesUnderstand culturally relevant needs of diverse populationsYouth development knowledgeExperience using personal computers and basic office equipmentPreferredMaster's degree with a major in Social Work, Psychology, Mental Health, Counseling, or a related fieldLicensed as a Mental Health Counselor, Marriage and Family Therapist or Clinical Social Worker or meet licensing eligibility as a registered internMinimum three to five years' experience in an Educational or Social Services environmentMinimum three to five years' experience in a supervisory roleKnowledge of laws relating to youth and familiesExperience in working in a multidisciplinary teamCompetencies in Trauma-Informed CareRoles and ResponsibilitiesEnsure Quality ProgrammingCollaborates with Academic team to ensure the integration of Gender Responsive, Strength Based and Trauma Informed Programming and Pace Values and Guiding Principles.Ensure quality programming that increases girls' resiliency and protective factors by improving relationships, increasing self-efficacy, and encouraging self-advocacyResponsible for recruitment and retention of girls, as well as maintaining census of the programProvide oversight to counselors in the provision of counseling and wrap-around care (case) management services to girls using guidance, support, collaboration, skill acquisition, and psychoeducational services; maintain a care (case) load when neededAssess the psycho-social needs of girls through holistic assessment and educate team members regarding appropriate services, possible referrals, and decision-making regarding program enrollmentEnsure fidelity to evidenced-based program modelSupport the use of the Transtheoretical Model of Change and Relational-Cultural Theory, considering any history of trauma and leveraging girls' strengthsEnsure the provision of psycho-educational groups that are girl-centered, focusing on social-emotional and life skill developmentProvide oversight to counselors regarding family support/counseling with caregivers to encourage girl progression in the change process and to work with natural supports; participate in parent conferences as neededProvide crisis intervention as warranted, including family support, peer mediation, and the coordination of risk assessments, to ensure safety of the girls and the centerReview and approve documentation, including needs assessments, screening tools, progress notes, care plans, and transition plansAssist with wrap-around care (case) management services as needed, including transportation services, field trips and other extracurricular activities, collaborate with outside entities and community providers involved in girls' care, make referrals as appropriate, and advocate for needed resourcesEnsure that team members utilize strength-based behavior modification including, de-escalation of girls and caregivers when neededLeadershipHire, on-board, supervise, and evaluate social service team members under the culture standards of caring, purpose, learning, and resultsDirect and supervise the social services team, including intake and transitional services, using a gender-responsive, trauma-informed, and strength-based frameworkCollaborate with other team members in the center to ensure cohesion to meet the needs of girlsFacilitate meetings regarding girls' care and provide education to the care planning team using a multidisciplinary frameworkEnsure compliance regarding documentation of efforts, the collection of data and programmatic outcomes, and prepare reports as needed to ensure contractual and grant obligationMonitor compliance with regulatory and contractual standardsOversee quality substance abuse prevention services by monitoring the standards of the Florida Administrative Codes Chapter 65D-30Ensure that all disclosures of abuse and neglect are reported timely and accuratelyFollow the State and Stakeholder (funders) guidelines in determining what and when to report incidentsFollow through and implement strategies decided upon in management meetings Monitor social service training requirements and ensure certifications are currentOversee the training and supervision of interns and volunteers and ensure that performance meets the needs of girls servedMonitor the outside service providers and ensure collaborative servicesDevelop effective relationships with internal and external patronsAttend community meetings as need to establish community relationships and support recruitment and retention effortsOther duties as assignedOtherEnsures the integration of the Six Developmental Domains and Gender Responsive programming in daily practicesMust adhere to the Pace Center for Girls Values and Guiding Principles and upholds the ethical standards of the AgencyFollows mission, values and principles, policies and procedures of the Pace Center for GirlsAvailability to work evenings and weekends as required to fulfill workload requirementsMust be able to travel by automobile, plane, train, etc.; occasional overnight travel may be requiredWork EnvironmentThe work environment characteristics can be stressful, is fast-paced and requires alertness and flexibility. The noise level is usually quiet; however, noise can accelerate to moderate and high levels.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)