Compliance and Warranty Manager

4 weeks ago

Wilmington, United States R+L Carriers Full time
Job Description

Duties as a Construction and Facilities Compliance Warranty Manager:

Will include managing the warranty processes thought out the projects life cycle, claims, and establishing and implementing warranty-related policies and procedures. You will analyze and assess warranty claims and data to determine their validity, eligibility, and accuracy on all new construction, renovations and existing properties. Prepare regular reports and manage warranty databases.

Additionally, you will be responsible for maintaining vendor required insurance policies to ensure compliance. Provide training and assistance to team members.

Essential skills for Warranty Managers include exceptional technical knowledge, communication, analytical, attention to detail, and problem-solving.

Warranty Manager Duties & Responsibilities:
  • Establish and implement warranty-related policies and procedures
  • Manage warranty processes, claims, and daily warranty operations
  • Analyze and evaluate warranty data and claims to determine validity, accuracy, and eligibility
  • Inspect defective products and other issues by gathering relevant data
  • Manage and monitor warranty databases to maintain accurate records
  • Liaise and collaborate with contractors, vendors, suppliers, and manufacturers to address and resolve warranty-related issues
  • Produce regular reports and analyses on warranty claims and performance metrics
  • Conduct audits to ensure compliance with warranty policies and standards
  • Provide guidance, leadership, and training to team members on warranty processes
  • Administer warranty costs and budgets, including forecasting and expenses
Warranty Manager Requirements:
  • Microsoft programs
  • Strong understanding of general warranty.
  • Ability to assess and interpret technical documentation and specifications
  • Outstanding analytical skills
  • Excellent communication and negotiation
  • Attention to detail
  • Problem-solving


About Us

R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company's growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees.

R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC.

R+L Carriers Shared Services, LLC ("R+L Carriers") and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Carriers will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.

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