Patient Access Follow-Up Specialist

2 months ago


Fresno, United States Community Health System - CA Full time

Overview: *All positions are located in Fresno/Clovis CA*Community Medical Centers has been providing central California with the highest level of care available in the region. Community Regional Medical Center measures up with top hospitals nationally and is the 3rd largest in California With 685 beds, we are home to the only comprehensive Burn and Level I Trauma center between Los Angeles and Sacramento. The 56,000 square-foot emergency department is one of the largest and busiest in California We have an 84-bed Level III NICU and plan to significantly expand pediatric specialty care. Our hospital serves 2.5 million people within 9 counties, averaging a daily census of 641 patients. We're affiliated with UCSF as a teaching facility; trained 3,000 Medical Doctor's to date plus continuous invests in research and training grants. Responsibilities: Responsible for the accurate and timely verification and notification of insurance and benefits information. This position plays a key role in CMC's financial health by facilitating financial clearance and ensuring patient demographic and insurance information are correct, resulting in accurate claims. Assigned admission account follow up duties include, but not limited to; appointment scheduling, registrations, insurance verifications, authorization notifications, multi-line telephone coverage, data entry, filing protected health information (PHI), collections, patient follow-up, and financial estimates, while maintaining quality patient/customer relations.The Patient Access Pre-Services Specialist and Patient Access Follow-Up Specialist are the third of three job levels that provide customer service, registration, and/or admissions to an assigned point of service area. The different levels of this job family are distinguished by the skills and experience required to perform the accountabilities, the complexity of problems solved as part of the job and the assigned level of responsibility. Qualifications: EXPERIENCE AND EDUCATION:MINIMUM REQUIRED: High School Diploma/GED. Four years of experience as a Patient Access Specialist and/or previous work experience in a related field.Disclaimers:• Pay ranges listed are an estimate and subject to change.• If any bonuses are noted, they are only applicable to external hires meeting criteria.



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