Product Specialist/SME

4 weeks ago

Dearborn, United States NR Consulting Full time

Position: Product Specialist/SME - FMC CX Product and Activation
Client: Ford Direct (Please don't post client name on Job portals/LinkedIn)
Location: Dearborn, Michigan (Day-1 Onsite)
Hire Type: Fulltime only
Salary: Upto USD ***K
Job Description:
Essential Job Functions:
Support FMC CX Division as a dedicated digital resource. In this role, the dedicated digital resource will support client CX with duties that may include but are not limited to:
Act as a subject matter expert on enterprise applications, digital channels, related content, cross tier, secondary and third-party vendors.
Job Summary:
In this role, the dedicated digital resource will support Client CX (Customer Experience) team with project duties that may include but are not limited to:

Act as a subject matter expert on enterprise applications, digital channels, related content, cross tier, secondary and third-party vendors:
* Monitor and sustain current Client GXP (Guest Experience Platform) channel activations - ongoing QA for all of the below
** Supporting web platform conversion from Pega to React JavaScript - access, plan and support mashup and URL integrations
** com and Dealer 3rd Party website GXP integration
** Lincoln channel activation Q2-Q3
** Search Engine Optimization - schedule service CTA conversion
** Additional client dealership activation
** Implementation of Dual client stores channels
* Identify and resolve or escalate potential issues that may affect implementations
* Provide a regular cadence of activation activity (reporting) on progress. The format to be mutually agreed upon by both parties.
* Identify opportunities to leverage existing FordDirect solutions to grow CX Events through our Dealer network across Ford ecosystem, secondary and third-party providers;
* Support the FMC CX Brand and any/all requested, and mutually agreed upon, teams within the CX ecosystem;
* Attend any/all necessary FMC CX strategy meetings to provide guidance and insight on key digital directives;
* Facilitate communications between key FMC CX personnel and key client stakeholders;
* Deliver any/all requested and mutually agreed upon data, content, and marketing materials that support FMC CX business objectives
* Deliver monthly status updates on open purchase orders that FMC CX maintains with the client
Job Title:
Product Specialist/SME - FMC CX Product and Activation
Minimum Qualifications and Job Requirements:
Understanding FMC applications and tools, Cross Tier, digital channels, FD Products and data integrations are highly desired. *OR*

OEM experience in digital channel marketing and data integrations are necessary. *AND*

OEM experience in Owner and CX is a plus.

Bachelor's degree desired.
Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions. Tech Mahindra provides accommodations for employees with disabilities. If you require a specific accommodation because of a disability (whether temporary or permanent in nature), please contact recruitment point of contact so that arrangements can be made for reasonable accommodations to be in place during the application, interview, and assessment process.

  • Product Specialist/SME

    1 month ago

    Dearborn, United States NR Consulting Full time

    Position: Product Specialist/SME - FMC CX Product and Activation Client: Ford Direct (Please don't post client name on Job portals/LinkedIn) Location: Dearborn, Michigan (Day-1 Onsite) Hire Type: Fulltime only Salary: Upto USD ***K Job Description: Essential Job Functions: Support FMC CX Division as a dedicated digital resource. In this role, the dedicated...

  • Senior Specialist, Software Product Management-Material Logistics

    2 months ago

    Dearborn, United States Ford Motor Company Full time

    Drive the future of logistics at Ford! North American Inbound Logistics product has a high performing team implementing a Yard Management System, supporting legacy systems, and paving a new path to improve cost and quality to operations. We are seeki Product Management, Logistics, Software, Specialist, Product Manager, Management, Manufacturing, Technology

  • Chassis Core Control Arm and Bushing SME

    2 weeks ago

    Dearborn, Michigan, United States Ford Motor Company Full time

    Job Description We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better worldtogether. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves? Product Development uses design thinking & user experience methods to deliver breakthrough...

  • Pega Lead Business Architect

    1 month ago

    Dearborn, United States Diverse Lynx Full time

    Role Name : Pega Lead Businesss Architect Location: Dearborn, MI // Remote Type: Fulltime JD: Lead a team at offshore Organize and conduct Requirement Gathering sessions & workshops with business stakeholders & SMEs Create User Stories and Process Flow diagrams and collaboratively work with the development team Conduct user story demo to Product Owner...

  • Pega Lead Business Architect

    2 weeks ago

    Dearborn, Michigan, United States Diverse Lynx Full time

    Role Name : Pega Lead Businesss ArchitectLocation: Dearborn, MI // RemoteType: FulltimeJD:Lead a team at offshore Organize and conduct Requirement Gathering sessions & workshops with business stakeholders & SMEs Create User Stories and Process Flow diagrams and collaboratively work with the development team Conduct user story demo to Product Owner and SMEs...

  • Jira Specialist

    4 weeks ago

    Dearborn, Michigan, United States tapwage Full time

    Details:Stefanini Group is hiringStefanini is looking for a JIRA Specialist, Location: Dearborn, MIFor quick apply, please reach out Rakesh Singh at Open to W2 candidates onlyWe are seeking technical, self-motivated JIRA Specialist who can help design, build, and configure applications to meet business process and application requirements. Candidate should...

  • Product Engineer General

    3 weeks ago

    Dearborn, United States The BarTech Group, Inc. Full time

    Bartech Staffing is a leading engineering, technical and professional staffing firm, and our clients include some of the nation's biggest companies. We are powered by Impellam Group, a connected group providing global workforce and specialist recruitment solutions. Our client has engaged us to assist them in hiring a contract Product Development Engineer. If...

  • Lead Wireless Engineer

    2 weeks ago

    Dearborn, Michigan, United States Insight Global Full time

    Job DescriptionAn employer is looking for a Lead Wireless Engineer in the Detroit, MI area. You will primarily be tasked with supporting the wireless environment for two enterprise clients in the Detroit area. You will act as the SME on the Cisco wireless environment (9800 WLC) for both clients and support related technologies such as DNA, ISE and route/...

  • Environmental Specialist

    4 weeks ago

    Dearborn, United States Edw. C. Levy Full time

    The Levy Group of Companies is seeking an Environmental Specialist to work with our US Steel Mill Services division, the candidate can be located in Dearborn, MI, Fort Wayne, IN or Columbus, MS. The Environmental Specialistwill work with our corporate environmental team to provide environmental expertise and support to our steel mill services and...

  • eCommerce Digital Marketing Specialist

    3 weeks ago

    Dearborn, United States Jackson Dawson Full time

    Who We Are Over the last 45+ years, Jackson Dawson has built relationships on a foundation of integrity and service. To our clients, we are longstanding partners, and for decades they have trusted us with their brands, their products, their people, and their strategic objectives. Together, we are a team doing whatever it takes to deliver excellence: thinking...

  • Environmental Specialist

    1 month ago

    Dearborn, United States LEVY Full time

    Job Description The Levy Group of Companies is seeking an Environmental Specialist to work with our US Steel Mill Services division, the candidate can be located in Dearborn, MI, Fort Wayne, IN or Columbus, MS. The Environmental Specialistwill work with our corporate environmental team to provide environmental expertise and support to our steel mill...

  • Automation Execution Specialist

    19 hours ago

    Dearborn, United States Akkodis Full time

    Join Our Team! We're Hiring an Automation Execution SpecialistPosition: Automation Execution SpecialistLocation: HybridDuration: 36 MonthsHourly Rate: $44-$47We are seeking a highly skilled Automation Execution Specialist to lead our vendor tooling procurement process. This position involves managing the complete tooling procurement lifecycle from early...

  • Senior Specialist, Software Product Management-Material Logistics

    1 month ago

    Dearborn, United States Ford Motor Company Full time

    Drive the future of logistics at Ford! North American Inbound Logistics product has a high performing team implementing a Yard Management System, supporting legacy systems, and paving a new path to improve cost and quality to operations. We are seeking an experienced and passionate Digital Product Manager to lead the vision, strategy, and execution of our...

  • Exterior Systems CAE Technical Specialist

    1 month ago

    Dearborn, United States Ford Motor Company Full time

    We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves? Product Development uses design thinking & user experience methods to deliver breakthrough products and...

  • eCommerce Digital Marketing Specialist

    4 weeks ago

    Dearborn, United States Jackson Dawson Full time

    Who We Are Over the last 45+ years, Jackson Dawson has built relationships on a foundation of integrity and service. To our clients, we are longstanding partners, and for decades they have trusted us with their brands, their products, their people, and their strategic objectives. Together, we are a team doing whatever it takes to deliver excellence:...

  • Product Engineer Controls

    3 weeks ago

    Dearborn, United States The BarTech Group, Inc. Full time

    Bartech Staffing is a leading engineering, technical and professional staffing firm, and our clients include some of the nations biggest companies. We are powered by Impellam Group, a connected group providing global workforce and specialist recruitment solutions. Our client has engaged us to assist them in hiring a contract Powertrain Controls Engineer. If...

  • Accessory Planning and Program Specialist

    2 weeks ago

    Dearborn, United States FORD COMPONENT SALES Full time

    Job DescriptionJob DescriptionFord Component Sales, LLC (FCS) is a wholly owned subsidiary of Ford Motor Company aligned with the Ford Customer Service Division (FCSD). We are a flexible sales organization that directs resources toward revenue opportunities identified by FCSD. We are in search of an Accessory Planning & Program Specialist that is responsible...

  • Customer Billing Specialist

    2 weeks ago

    Dearborn, Michigan, United States Ford Motor Company Full time

    Job DescriptionWe are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves? Ford Pro is a new global business within Ford committed to commercial customer productivity. Ford...

  • Product Engineer Controls

    4 weeks ago

    Dearborn, United States The BarTech Group, Inc. Full time

    Bartech Staffing is a leading engineering, technical and professional staffing firm, and our clients include some of the nations biggest companies. We are powered by Impellam Group, a connected group providing global workforce and specialist recruitment solutions. Our client has engaged us to assist them in hiring a contract Powertrain Controls Engineer. If...

  • Product Engineer Controls

    2 weeks ago

    Dearborn, Michigan, United States The Bartech Group Inc Full time

    Bartech Staffing is a leading engineering, technical and professional staffing firm, and our clients include some of the nation's biggest companies. We are powered by Impellam Group, a connected group providing global workforce and specialist recruitment solutions. Our client has engaged us to assist them in hiring a contract Powertrain Controls Engineer. If...