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Customer Service Representative
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Converse, Texas, United States Conduent State & Local Solutions Inc Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Conduent State & Local Solutions Inc. As a Customer Service Representative, you will be the first point of contact for our clients' customers, providing exceptional service and support to resolve their...
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Converse, Texas, United States Lars Nielsen - State Farm Agent Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with our clients, and promoting our insurance and financial services...
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Customer Service Representative
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Fraud Customer Service Representative
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Fraud Customer Service Representative
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Converse, Texas, United States 1-800-Plumber + Air of East San Antonio Full timeJob DescriptionWe are seeking a motivated individual to perform office duties for 1-800-Plumber + Air of East San Antonio. This role will involve answering calls, dispatching calls to technicians, basic accounting functions, and other office responsibilities. Basic computer skills are required for this position.Key Responsibilities:Answer calls and provide...
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Converse, Indiana, United States Family Dollar Full timeKey Responsibilities:As a Customer Service Representative at Family Dollar, you will be responsible for providing exceptional service to customers. This includes greeting customers, assisting them with the selection of merchandise, and completing cash register transactions.Additional Responsibilities:Answer questions regarding the store and...
Customer Service Representative
2 months ago
Our mission is to foster positive relationships with our customers and donors, educating them about the non-profit organizations we partner with and elevating their visibility within the community. We foster a culture of continuous learning and personal development, providing the support and resources you need to excel in the entry-level Customer Service role. You will engage in daily interactions with customers, consistently upholding courtesy, professionalism, and kindness to create a positive impression. Your role also involves the management of donations, including tracking and processing new contributions, as well as promoting brand awareness initiatives. Additionally, you will be expected to skillfully handle customer complaints to enhance overall satisfaction. Key Responsibilities of a Customer Service Representative: Interact with customers and members of the community to effectively resolve consumer inquiries and translate conversations into client support. Maintain a deep understanding of our client's purpose and services to provide accurate information to customers. Stay up-to-date with industry knowledge, customer service techniques, and company policies through training and self-improvement. Maintain detailed records of donor interactions through the company’s key performance indicators provided in the training. Skills and Qualities We Seek in a Customer Service Representative: Empathy, Patience, and Consistency: You should be capable of managing a diverse range of customer demographics, backgrounds, and personas with confidence, providing the same high level of service to each individual. Adaptability: Embrace the variability of a people-centric career, handle challenges with resilience, and tackle surprises with a sense of humor. Clear Communication: Use authentic, positive language to convey your message effectively. Stay engaged and ensure customer satisfaction with every interaction. Requirements of a Customer Service Representative: High school diploma or equivalent. Previous customer service or related experience preferred, but not required. Proven interpersonal skills. Ability to remain patient and composed, even in challenging customer situations. Flexibility to adapt to changing customer needs and departmental requirements. Effective time management and organizational skills to handle multiple customer inquiries efficiently. Ability to absorb entry-level Customer Service Representative training provided during meetings and one-on-ones and translate that information into proper communication with consumers. A track record of punctuality and reliability in meeting work schedules. Ability to meet or exceed the company’s performance metrics. #J-18808-Ljbffr
