Patient Service Representative
4 days ago
Job Title: Patient Service RepresentativeLocation: CVCASchedule: Monday - Friday 8:00am - 5:30pm, Weekend RotationWe are seeking a highly motivated and customer-oriented individual to join our team as a Patient Service Representative. The successful candidate will be responsible for performing various patient registration, scheduling, front desk, and customer service functions. Additionally, the PSR will also verify insurance, handle complaints, troubleshoot potential customer issues, and provide basic customer service functions in achieving high performance standards.Responsibilities:- Greet patients and visitors in a professional and courteous manner- Register patients by verifying demographic and insurance information- Schedule appointments and maintain appointment calendars- Answer incoming calls and direct them to the appropriate department or staff member- Verify insurance eligibility and coverage- Collect co-payments and outstanding balances- Handle patient complaints and resolve issues in a timely and professional manner- Maintain patient confidentiality and privacy- Perform basic administrative duties such as filing, faxing, and scanning documents- Adhere to all HIPAA regulations and guidelinesQualifications:- High school diploma or equivalent- Previous experience in a medical office or customer service role preferred- Excellent communication and interpersonal skills- Ability to multitask and prioritize tasks effectively- Strong attention to detail and accuracy- Proficient in Microsoft Office and electronic medical records (EMR) systems- Knowledge of medical terminology and insurance billing preferred- Ability to work independently and as part of a teamWe are an equal opportunity employer and welcome all qualified candidates to apply. If you are a motivated individual with a passion for customer service and patient care, we encourage you to submit your application for consideration.Chicago Family Health Centers offers benefits to all its full-time employees:BCBS Medical PPO/HMO Plans| BCBS Dental |VSP Vision| Tuition Reimbursement up to $1,500 per year|11 Paid Holidays and 10 Days of Paid Time Off | 2 Personal Days | 8 sick days |Chicago Family Health Center is an affirmative action/equal opportunity employer who is committed to cultivating diversity, equity and inclusion within all aspects of our organizations. We stand against and prohibit discrimination in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.RequirementsEducation and ExperienceHigh School diploma or its equivalent, Associate Degree preferred.Medical office assistant experience with a minimum of 1 to 2 years' experience.Certification and/or experience in billing, and coding preferred.Medical terminology, and automated office experience preferred.Computer literacy required.Good communication and organizational skills.Knowledge/Skills/Abilities Demonstrated ability to collaborate effectively in a team setting.Ability to maintain effective and professional relationships with patients and other members of the care team.Comfort working in a medical setting as part of a multi-disciplinary team.Ability to multitask and prioritize tasks effectively.Strong communication and interpersonal skills.Experience in working with a diverse population base preferred.Ability to appropriately handle confrontation and conflict.Ability to work independently and to seek consultation as necessary.Ability to follow organization and departmental processes and procedures.Ability to work in a high stress/fast paced/high work volume environment.
-
Patient Service Representative
2 weeks ago
Chicago, Illinois, United States Advocate Aurora Health Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Aurora Health. As a Patient Service Representative, you will be the first point of contact for patients and families, providing exceptional customer service and ensuring a positive experience.Key ResponsibilitiesProvide efficient and...
-
Patient Services Representative
3 months ago
Chicago, United States Howard Brown Full timeMission: Rooted in LGBTQ+ liberation, Howard Brown Health provides affirming healthcare and mobilizes for social justice. We are agents of change for individual wellbeing and community empowerment.Vision: Howard BrownHealth envisions a future where healthcare and transformative social policies actualize human rights and equity for all.Community-based health...
-
Patient Service Representative
4 weeks ago
Chicago, Illinois, United States Northwestern Memorial Healthcare Full time{"title": "Patient Service Representative", "content": "Job SummaryAt Northwestern Memorial Healthcare, we are committed to delivering exceptional patient care and service. As a Patient Service Representative, you will play a vital role in ensuring a positive experience for our patients and guests.Key ResponsibilitiesProvide exceptional customer service to...
-
Patient Service Representative
4 weeks ago
Chicago, Illinois, United States Advocate Aurora Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Aurora Health. As a Patient Service Representative, you will play a critical role in providing exceptional patient care and administrative support to our patients and healthcare team.Key ResponsibilitiesPatient Services: Provide...
-
Patient Service Representative
4 weeks ago
Chicago, Illinois, United States Northwestern Memorial Healthcare Full time{"title": "Patient Service Representative", "content": "Job SummaryAt Northwestern Medicine, we are committed to delivering exceptional patient care and service. As a Patient Service Representative, you will play a vital role in ensuring a positive experience for our patients and guests.Key ResponsibilitiesProvide exceptional customer service to patients and...
-
Patient Services Representative
2 weeks ago
Chicago, United States Howard Brown Full timeMission: Rooted in LGBTQ+ liberation, Howard Brown Health provides affirming healthcare and mobilizes for social justice. We are agents of change for individual wellbeing and community empowerment. Vision: Howard BrownHealth envisions a future where healthcare and transformative social policies actualize human rights and equity for all. Community-based...
-
Patient Services Representative
2 weeks ago
Chicago, Illinois, United States Ascension Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Ascension Medical Group. As a Patient Services Representative, you will be responsible for communicating with patients, participants, and staff to accurately schedule patients for prescribed procedures. You will also perform clerical and...
-
Patient Service Representative
1 week ago
Chicago, Illinois, United States Northwestern Memorial Healthcare Full time{"title": "Patient Service Representative", "description": "Job SummaryAt Northwestern Memorial Healthcare, we are committed to delivering exceptional patient care and service. As a Patient Service Representative, you will play a vital role in ensuring a positive experience for our patients and guests.Key ResponsibilitiesProvide exceptional customer service...
-
Patient Service Representative
2 weeks ago
Chicago, Illinois, United States Advocate Aurora Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Aurora Health. As a Patient Service Representative, you will play a critical role in providing exceptional patient care and administrative support to our patients and healthcare team.Key ResponsibilitiesProvide efficient and high-quality...
-
Patient Services Representative
3 weeks ago
Chicago, Illinois, United States Ascension Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Ascension Medical Group. As a Patient Services Representative, you will be responsible for communicating with patients, participants, and staff to accurately schedule patients for prescribed procedures. You will also perform clerical and...
-
Patient Service Representative I
4 months ago
Chicago, United States metalsdaily.com Full time**Patient Service Representative I** ** Chicago, IL 4 days ago Be among the first 25 applicants** ** Welcome back** Sign in to save **Patient Service Representative I** at **Ann & Robert H. Lurie Children's Hospital of Chicago**. (Please refer to the General Summary section of the Job Description.) (Please refer to the Essential Job Functions section of...
-
Patient Service Representative
4 weeks ago
Chicago, Illinois, United States Northwestern Memorial Healthcare Full time{"title": "Patient Service Representative", "content": "Job SummaryWe are seeking a highly skilled Patient Service Representative to join our team at Northwestern Medicine. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support in a fast-paced clinical environment.Key ResponsibilitiesCommunicate...
-
Patient Service Representative
3 weeks ago
Chicago, Illinois, United States Chicago Family Health Center Full timeJob Title: Patient Service RepresentativeWe are seeking a highly motivated and customer-oriented individual to fill the role of Patient Service Representative at Chicago Family Health Center.Responsibilities:Greet patients and visitors in a professional and courteous mannerRegister patients by verifying demographic and insurance informationSchedule...
-
Patient Services Representative
2 days ago
Chicago, Illinois, United States Ascension Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Ascension Medical Group-Old Town Primary Care. As a key member of our front office team, you will be responsible for scheduling patients for prescribed procedures, performing clerical and reception duties, and ensuring seamless...
-
Patient Service Representative
4 weeks ago
Chicago, Illinois, United States Chicago Family Health Center Full timeJob Title: Patient Service RepresentativeWe are seeking a highly motivated and customer-oriented individual to fill the role of Patient Service Representative at Chicago Family Health Center.Key Responsibilities:Greet patients and visitors in a professional and courteous mannerRegister patients by verifying demographic and insurance informationSchedule...
-
Patient Service Representative
1 week ago
Chicago, Illinois, United States Chicago Family Health Center Inc Full timeJob Title: Patient Service RepresentativeChicago Family Health Center Inc is seeking a highly motivated and customer-oriented individual to join our team as a Patient Service Representative. The successful candidate will be responsible for performing various patient registration, scheduling, front desk, and customer service functions.Key...
-
Patient Services Representative
4 weeks ago
Chicago, Illinois, United States Advocate Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at Advocate Health. As a key member of our patient services team, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers.Key ResponsibilitiesPatient Services: Provide efficient and...
-
Patient Service Representative
1 week ago
Chicago, Illinois, United States Advocate Aurora Health Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Aurora Health. As a Patient Service Representative, you will play a critical role in providing exceptional patient care and support to our patients and families.Key ResponsibilitiesProvide efficient and effective patient service,...
-
Patient Services Representative
4 weeks ago
Chicago, Illinois, United States Ascension Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Ascension Illinois. As a key member of our healthcare team, you will be responsible for communicating with patients, participants, and staff to accurately schedule patients for prescribed procedures.Key ResponsibilitiesGather necessary...
-
Patient Services Representative
1 month ago
Chicago, United States United Dental Partners Full timeThe Patient Services Representative is responsible for providing excellent patient service while handling inbound and outbound phone calls. This position serves patients by determining requirements, resolving problems, fulfilling requests and maintaining our database. Job Responsibilities Schedules dental appointments for General, Orthodontic, Pediatric...
