Member Service Representative

1 week ago

Brooklyn, United States Municipal Credit Union Full time

About MCU:

At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 500,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.

About the job:

Member Service Representatives attract potential members by exploring member needs and explaining products and services. Additionally responsible for processing orders, preparing correspondences, and ensuring member satisfaction.

What you’ll be responsible for:

Adhere to MCU’s policy and procedure.

Perform due diligence to mitigate risk and minimize loss.

Communicate effectively with prospective and existing members in a positive and professional manner.

Provide product and service information to existing members and prospective members.

Answer questions about MCU, services and requirements for eligibility, loan guidelines, dividends, withdrawals, insurance and statements.

Cross-sell MCU products and services.

Distribute information brochures and disclosures.

Disburse approved loans.

Open new accounts.

Process stop payments, payroll deduction, ATM pin changes, requests for new products and services and other needs as required.

Become familiar with database of membership information on in house software system.

Provide assistance and support to other members of the service team.

Assist with community outreach programs.

Comply with BSA and SAR requirements.

Perform other duties as assigned

Travel as required Requirements:

What you’ll bring:

High school diploma or the equivalent required.

Minimum two years of prior banking or customer service/sales experience.

Proficiency in Microsoft Office Suite

Excellent written and verbal communication skills

Highly ethical

General Math skills

Strong organizational skills

Detail-oriented

Ability to function in a fast-paced and changing environment

Excellent communication skills with ability to be concise, clear and consistent

2 years of experience working on a fast pace environment

2 years of experience delivering high customer satisfaction

Open and desire to learn

Able to work on a team environment.

Passion for helping people

Why you’ll be a good fit:

Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following:

Results – You’ll look to achieve the best outcomes for our members. Continuously track and measure everything, and use it to always improve. Be proactive, not reactive.

Agility – You’ll remain agile in your decision making, planning, and delivery; using curiosity and creativity to see situations from all perspectives.

Integrity – You’ll act professionally and positively. Build trust, be upfront and communicate thoroughly.

Teamwork – You’ll work to achieve common goals as part of ONE TEAM.

Ownership – You’ll hold yourself and others accountable and remain committed to our obligations while caring about the outcomes as much as an owner would.

Belonging – You’ll embrace and environment in which any individual or group can be and feel welcomed, respected, supported and valued.

We stand by our mission to connect our members and communities with an exceptional financial future and we are looking for individuals who share this same purpose to take this journey with us.

What we can offer you:

Competitive compensation, medical and dental benefits.

401K with employer contribution

Flexible paid time off

We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Municipal Credit Union (MCU) is an Equal Opportunity Employer.

Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

  • Member Services Representative

    7 days ago

    Brooklyn, United States PSFCU Full time

    Polish & Slavic Federal Credit Union is committed to supporting our employees' overall wellbeing by providing valuable benefits. The credit union proudly offers a competitive benefits package, that includes: Medical, Vision and Dental Insurance, Retirement Plans, Life Insurance Plans, Tuition Reimbursement and Pet Insurance, among other benefits. We also...

  • Member Services Representative

    3 months ago

    Brooklyn, United States PSFCU Full time

    Polish & Slavic Federal Credit Union is committed to supporting our employees' overall wellbeing by providing valuable benefits. The credit union proudly offers a competitive benefits package, that includes: Medical, Vision and Dental Insurance, Retirement Plans, Life Insurance Plans, Tuition Reimbursement and Pet Insurance, among other benefits. We also...

  • Member Service Representative

    7 days ago

    Brooklyn, United States Crunch Full time

    Crunch Fitness is an industry-leading fitness company dedicated to providing a fun, inclusive and results-driven environment for individuals of all fitness levels. As one the largest and fastest-growing fitness brands in the world, Crunch offers a diverse range of cutting-edge Group Fitness classes, state-of-the-art equipment and knowledgeable fitness...

  • Member Services Representative

    8 months ago

    Brooklyn, United States CFFNY Full time

    Reports to:Manager Requirements: Fluent in EnglishProficient reading and writing skillsComputer Skills Special Skills: Strong customer service skills Responsibilities: Membership SalesGreet all members & guests with a smile and wish them well as they exit the clubCheck in all members and guests in accordance with company proceduresFacilitate any...

  • Member Services Representative

    6 months ago

    Brooklyn, United States CFFNY Full time

    Reports to: Manager Requirements: Fluent in English Proficient reading and writing skills Computer Skills Special Skills: Strong customer service skills Responsibilities: Membership Sales Greet all members & guests with a smile and wish them well as they exit the club Check in all members and guests in accordance with company procedures Facilitate any...

  • Customer Service Representative

    3 days ago

    Brooklyn, New York, United States Municipal Credit Union Full time

    At Municipal Credit Union, we are committed to providing exceptional financial services to our members. We are seeking a highly skilled Customer Service Representative to join our team and help us achieve this goal.About the Role:The ideal candidate will possess excellent communication and interpersonal skills, with the ability to handle multiple tasks...

  • Taco Bell Team Member Representative

    20 hours ago

    Brooklyn, New York, United States Nostrand Full time

    Job OverviewThe Taco Bell team member plays a pivotal role in shaping the customer experience, from initial interactions to delivering exceptional service. As a representative of our brand, you will be responsible for maintaining a clean and safe work environment, adhering to food safety standards, and providing prompt assistance to customers.Key...

  • Customer Service Representative

    1 month ago

    Brooklyn, New York, United States Sahadi's Full time

    About Us:Sahadi's is a family-owned and operated business that has been a staple in Brooklyn for over 65 years. We pride ourselves on providing high-quality food and exceptional customer service.Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our...

  • Customer Service Representative with Benefits Expertise

    5 days ago

    Brooklyn, New York, United States PSFCU Full time

    We are seeking a highly skilled Member Services Representative to join our team at PSFCU.About the RoleThis is an exciting opportunity for a customer-focused individual who can provide exceptional service and support to our members. The ideal candidate will possess excellent communication skills, a strong understanding of credit union products and services,...

  • Food Service Representative

    5 days ago

    Brooklyn, Iowa, United States Kwik Trip, Inc. Full time

    At Kwik Trip, we're seeking ambitious and energetic individuals to join our team as Food Service Representatives at Kwik Star 303. As a valued member of our team, you'll be responsible for delivering exceptional customer service, maintaining a clean and inviting store environment, and contributing to the success of our food program.Company OverviewKwik Trip...

  • Customer Service Representative

    7 days ago

    Brooklyn, New York, United States Domino's Franchise Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Domino's Franchise. This role involves providing exceptional customer service, responding to inquiries, and resolving issues in a timely and professional manner.

  • Customer Service Representative

    6 days ago

    Brooklyn, New York, United States Sahadi's Full time

    About UsSahadi's is a family-owned and operated business that has been delivering quality food for over 65 years. We're passionate about sharing our love of food with our customers and we're always looking for like-minded individuals to join our team.Job SummaryWe're seeking a highly motivated Customer Service Representative to join our team. As a Customer...

  • Account Representative

    7 months ago

    Brooklyn, United States Chris Mohammed - State Farm Agent Full time

    ROLE DESCRIPTION:As an Account Representative - State Farm Agent Team Member for Chris Mohammed - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by...

  • Customer Service Team Member

    6 days ago

    Brooklyn, New York, United States Sahadi's Full time

    Sahadi's, a family-owned business in Brooklyn, is seeking talented individuals to join our team as Customer Service Representatives. This is an excellent opportunity for those who want to grow with a dynamic company.We offer a competitive $45,000 - $60,000 per year salary and a comprehensive benefits package for full-time workers. Our staff will be part of...

  • Guest Service Representative

    4 weeks ago

    Brooklyn, United States Marriott Full time

    Marriott Hotels - JobID: 49B896D58389A069C0D5E991175FBD4E [Front Desk Agent / Concierge] As a Guest Service Representative at Marriott Hotels, you'll: Assist guests with check-in and check-out processes; Provide information about hotel services and amenities; Handle guest inquiries and complaints in a professional manner; Ensure guest satisfaction by...

  • Customer Service Representative

    2 days ago

    Brooklyn, New York, United States Domino's Pizza LLC Full time

    About Domino's Pizza LLCWe are a fast-paced and dynamic team dedicated to delivering exceptional customer experiences.Job SummaryWe are seeking an experienced Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to multitask in a fast-paced environment.

  • Sales and Customer Service Representative

    5 days ago

    Brooklyn, New York, United States Victoria's Secret Full time

    Job SummaryWe are seeking a highly motivated Sales and Customer Service Representative to join our team at Victoria's Secret. This is an exciting opportunity for someone who is passionate about providing exceptional customer service and driving sales.About the RoleThe Sales and Customer Service Representative will be responsible for delivering an outstanding...

  • Customer Service Representative

    20 hours ago

    Brooklyn, New York, United States Rite Aid Full time

    Job Title: Customer Service RepresentativeAbout Us:Rite Aid is a leading retail pharmacy chain that prioritizes excellent customer service and convenience. Our team members are the backbone of our success, and we're looking for talented individuals to join our crew!Job Description:As a Customer Service Representative at Rite Aid, you will be responsible for...

  • Phlebotomist Patient Services Representative

    1 month ago

    Brooklyn, United States GTT, LLC Full time

    Job Title: Phlebotomist Patient Services RepresentativeContract Duration: 3 MonthsPay range: $20 - 21/hrLocation: Brooklyn, NYWork Type: Onsite, 1st shiftJob Description:Are you a compassionate and skilled phlebotomist looking for a rewarding career? Join our team as a Patient Services Representative and make a positive impact on patients' lives.Key...

  • Financial Services Representative

    6 days ago

    Brooklyn, New York, United States Flagstar Bank Full time

    About Flagstar BankFlagstar Bank is a leading financial institution committed to delivering exceptional customer service and high-quality financial solutions.Job SummaryWe are seeking a highly motivated Financial Services Representative to join our team. This role involves interacting with clients, providing expert advice on financial services, and achieving...