Ice Rink Director | Angel Of The Winds Arena

2 weeks ago

Everett, United States AEG Full time
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

Overview

The Ice Rink Director is responsible for overseeing the Ice Rink department, and ice usage at the Community Ice Rink ("CIR") and Angel Of The Winds Arena ("Main Rink"), including but not limited to managing rink schedules, skate sharpening and repair, concession sales, league management and on-ice programing/instructions. Provides leadership and initiative in developing, maximizing and maintaining ice sales and programming within the facility.This is balanced with strong customer service ability, team leadership and business acumen.Direct reports include Ice Rink Supervisor, ice rink attendants and ice rink customer service staff.

This role will pay a wage of $75,000 to $90,000 and is bonus eligible.

Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

This position will remain open until December 31, 2024.

Responsibilities
  • Provides sound financial management of the Ice Rink department, including overall rental and ice use schedules, hockey schools and tournaments and other marketing strategies.
  • Manage subordinate supervisors.Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Coordinates the use of the CIR and Main Rink. Works closely with hockey and skating associations, scheduling ice usage and making necessary arrangements for the personnel, equipment and materials to be on hand.
  • Responsible for promoting and representing facility in a positive manner at all times.
  • Investigate, analyze and resolve operational problems and complaints.Conduct periodic staff meetings to discuss procedures, problems and policy changes.
  • Develop operating procedures that conform to corporate standards, customized to the specific needs of the facility and consistent with the goals and objectives of the client and facility.
  • Maintains records of activities and programs, completing reports and making recommendations for improvement to programming.
  • Coordinates repairs and preventative maintenance on rink equipment with the assistance of Director of Operations and Chief Engineer.
  • Responsible for development of the department's annual operating budget and responsible for its implementation, delivery and achievement, and to forecast throughout the year.
  • Responsible for assisting General Manager with capital planning.
  • Books ice using the Bond Sports system and VenuePro and creates ice rink schedule for CIR & Main Rink
  • Schedules all ice usage with all user groups
  • Coordinates all Silvertips practice ice needs
  • Manages scheduling and payroll for all direct reports, including submission of all relevant action forms to the Staff Accountant
  • Responds to and troubleshoots issues outside of regular working hours
  • Develops and establishes the ice user pool to best utilize ice
  • OVG's representative to Everett Youth Hockey Advisory Board.
  • OVG's representative to Everett Figure Skating Club (EFSC) board of directors
  • Creates annual department marketing plan with Marketing Dept.
  • Oversees, manages and markets all hockey and skating programs at the facility
  • Oversees, manages and markets all Birthday Party and group ice rentals
  • Develops and oversees ice programming including "Learn-To" programs and more
  • Works together with user groups during tournaments and special events
  • Schedules ongoing rental skate sharpening and repairs
  • Ensure appropriate levels of staff with safety/first-aid/CPR/bloodborne pathogens training per facility policy
  • Weekly and other reporting required by General Manager and Director of Finance
  • Continuous development of the Ice Rink department
  • All other duties as assigned
Qualifications
  • Bachelors Degree or better from an accredited college or university with major coursework in sports management, business administration, recreation & leisure or other related field - OR - minimum of 7 years of increasingly responsible experience in an ice rink facility or other multi-purpose/multi-sport facility
  • Must possess an advanced knowledge of skating and be able to skate at an advanced level
  • Advanced knowledge of hockey and ice programming
  • Significant knowledge of youth hockey programming and development
  • Significant knowledge of "learn-to" programming and development
  • Must be familiar with USA Hockey and US Figure Skating rules, procedures and policies
  • Knowledge of website maintenance and social media platforms including Facebook, LinkedIn, Twitter and Instagram
  • Familiarity with booking procedures and rental agreements in an ice rink facility preferred
  • Familiarity with booking software/POS systems in an ice rink facility preferred
  • Demonstrated proficiency in Microsoft Office applications and word processing, spreadsheets, database, presentation, graphic design, PowerPoint and Internet software
  • Excellent interpersonal, oral and written communication skills
  • Excellent organizational and time management skills
  • Proven leadership skills and staff supervision experience
  • Prior experience in team and league management

  • Ice Rink Skate Patrol/Ice Host|Part-time| Angel Of The Winds Arena

    2 months ago

    Everett, United States Oak View Group Full time

    Oak View Group: Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...

  • Cook | Part-Time| Angel Of The Winds Arena

    3 months ago

    Everett, United States Oak View Group Full time

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music...

  • Culinary Specialist | Part-Time | Angel Of The Winds Arena

    4 weeks ago

    Everett, Washington, United States Oak View Group Full time

    About Oak View GroupOak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.We offer an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...

  • Guest Services Event Staff|Part-time| Angel Of The Winds Arena

    4 months ago

    Everett, United States Oak View Group Full time

    Oak View Group: Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...

  • AV Technician/Game Operations| Part-time|Angel Of The Winds Arena

    2 months ago

    Everett, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Overview The Part Time AV Technician plays a key role in supporting and implementing AV technology, systems and processes that support the production environment at Angel Of The Winds Arena....

  • Marketing Coordinator | Angel Of The Winds Arena

    2 weeks ago

    Everett, United States Oak View Group Full time

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...

  • Banquet Server|Part-time| Angel Of The Winds Arena

    1 day ago

    Everett, United States Oak View Group Full time

    Oak View Group - Angel Of The Winds Arena [Restaurant Server / Crew Member] As a Banquet Server at Oak View Group, you'll: Provide fine dining level food and beverage service to guests for all events; Initiate and maintain friendly and professional contact with guests ensuring that all needs are anticipated and met; Set up and maintain both food and beverage...

  • Marketing Coordinator | Angel Of The Winds Arena

    2 weeks ago

    Everett, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Overview This position will work with the Director of Marketing to market the venue and events while creating and maintaining relationships with media and promotional partners. The Marketing...

  • Ice Rink Skate Patrol/Ice Host|Part-time| Angel Of The Winds Arena

    2 months ago

    Everett, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Overview As skate patrol/ice host, you will be responsible for the supervision of public activities to ensure safety practices are being followed during public skating times at the arena....

  • Banquet Server | Angel Of The Winds Arena

    2 months ago

    Everett, United States Oak View Group Full time

    Oak View Group: Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...

  • Cashier | Part-Time | Angel Of The Winds Arena

    3 months ago

    Everett, United States Oak View Group Full time

    Oak View Group: Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...

  • Server|Part-time| Angel Of The Winds Arena

    2 months ago

    Everett, United States Oak View Group Full time

    Oak View Group: Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...

  • Server Position at Angel Of The Winds Arena

    3 weeks ago

    Everett, Massachusetts, United States Oak View Group Full time

    Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.The Restaurant Server is responsible for serving guests in the dining areas at the Arena Grill Restaurant during venue events.The employee must maintain excellent attendance and be able to work events as scheduled per business...

  • AV Technician/Game Operations Specialist

    3 weeks ago

    Everett, Massachusetts, United States AEG Full time

    Job Summary:The Part-time AV Technician plays a key role in supporting and implementing AV technology, systems, and processes that support the production environment at Angel Of The Winds Arena.This role will provide support for all presentation video, audio, digital media assets, IPTV, and LED display technology during event and non-event...

  • AV Technician/Game Operations Specialist

    3 weeks ago

    Everett, Washington, United States AEG Full time

    AV Technician Job SummaryThe Part-time AV Technician plays a crucial role in supporting and implementing AV technology, systems, and processes that support the production environment at Angel of the Winds Arena. This position requires a detail-oriented individual with excellent organizational skills to provide support for all presentation video, audio,...

  • Physical Therapist

    3 weeks ago

    Everett, Washington, United States Sports Physical Therapy Full time

    Unlock Your Potential as a Sports Physical TherapistClinic Name: Sports Physical TherapyPosition: Physical TherapistLocation: Everett, WashingtonMinimum Experience: New Grads and Experienced PT's WelcomeEmployment Type: Part-Time with BenefitsCompensation Range: $85,000.00 - $95,000.00 per yearWhat We Offer:Sign On Bonus AvailableMentorship and Professional...

  • Guest Services Event Staff|Part-time| Angel Of The Winds Arena

    4 weeks ago

    Everett, Washington, United States Oak View Group Full time

    Oak View Group is a global leader in venue development, management, and premium hospitality services for the live event industry.The Guest Services Team is an essential part of the Guest experience, helping to build memories that last a lifetime.This role involves wearing many different hats and working in various areas of the arena, including ushering,...

  • Guest Services Event Staff|Part-time| Angel Of The Winds Arena

    4 months ago

    Everett, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.OverviewAs a member of the Guest Services Team, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different...

  • Banquet Server | Angel Of The Winds Arena

    1 month ago

    Everett, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Overview The Server will provide ultimate hospitality for guests in a fast-paced, high volume environment. This role will pay an hourly rate between $18- 20 plus tips Benefits for PT roles:...

  • Guest Services Event Staff|Part-time| Angel Of The Winds Arena

    4 months ago

    Everett, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Overview As a member of the Guest Services Team, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different...