Change Manager

4 weeks ago

Austin, United States Smart IT Frame Full time

Experience Level: 10 to 15 years

Education

  • Bachelor's degree, advanced degree preferred.
  • 10+ years working with Prosci Change management methodologies (must be current with Certification)

Technical Skills and Knowledge (Must Haves)

  • 10-15 years Proven background as a hands-on OCM Practitioner leading Communications and Training effort.
  • 10-15 years experience supporting SaaS or business applications transformational projects.
  • Prosci ADKAR Model Experience: Solid understanding of how people go through change and familiarity with Proscis change management principles.
  • Advanced skills in SharePoint, JIRA, Azure DevOps and MS Office Excel and PowerPoint
  • Program/Project management experience using a formal methodology including Agile, scrum, Waterfall.
  • Created project plans which includes scope, schedule, cost, quality, organization, communication, staffing, risk, and issue management.
  • Experience building partnerships, consulting, influencing, and negotiating with business executives, leadership, human resources partners, and peers to gain commitment and accomplish business goals.
  • Strong project management and problem-solving skills
  • Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important.
  • Ability to understand and analyze complex data, and the ability to translate information to socialize change impact with change interventions required.
  • Excellent verbal, written, and interpersonal communication skills.

Technical Skills and Knowledge (Nice to Have)

  • 3-5 years Working experience as Scrum Master
  • 3-5 years Knowledge in SaaS platforms like Dynamics 365, ServiceNow, SAP and/or SFDC and its impact on organizational processes
  • Impact and influence, in high pressure, you must be able to listen to different perspectives, evaluate, persuade, and carefully shape team's work to deliver truly impactful results.

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