Change Management Leader

3 weeks ago

Austin, Texas, United States Cisco Systems, Inc. Full time
What You'll Do

The Americas Change Lead is a critical part of our Strategy Planning & Operations group. This highly collaborative position aims to inform/advise on transformational change and drive understanding, adoption, and utilization of business processes, systems, technology, and organizational structures that impact employees.

You will work cross-functionally with special project teams, applying risk mitigation tactics while evaluating and creating a unified narrative in the most streamlined, agile manner possible. This position is integral to our organization's ongoing transformation and growth.

We are looking for a self-starter who has demonstrated success dealing with ambiguity, operating in growing teams, and solving problems with minimal oversight and a consistent record in project management.

In this role, you will:

Primarily focus on minimizing the adverse effects of organizational changes and optimizing positive results by...

  • document all change management processes and change plans. Coordinate change management strategies.
  • Enable the design, development, and delivery of key communications in collaboration with the Americas Communications Lead
  • Conduct impact analyses, assess change readiness, and identify key stakeholders.
Who You Are

Skills You'll Use Every Day

A leader of Change goes beyond simply leading the logistics of change; they must effectively lead and influence people throughout the process.

  • Effective communicator at the executive level. Communication requires taking time to understand the people involved in the change at all levels of the organization.
  • Good listener: Consistently solicit feedback from all levels, then apply that feedback moving forward.
  • Strategic thinker: Knowing how to take a big-picture view and combine that with the granular details that matter to a successful execution. Ability to anticipate issues that may arise during the change process and build a plan for handling them.
  • Leadership: Integrity and transparency build trust. Ability to manage and influence cross-functional teams and seek support for collaborative activities.
  • Project Management: Ability to handle the change plan, resources, deliverables and outcomes, and overall responsibilities.
Qualities crucial for success:
  • Skilled with problem-solving. Remains curious and adaptable
  • Able to quickly drive, communicate, and gain support for decisions in unstructured environments.
  • Meticulous, proactive, takes initiative and highly organized, and acts with a sense of urgency.
  • Ability to influence others and move toward a common vision or goal.
  • Flexible and adaptable; able to work in ambiguous situations.
  • Resilient and tenacious with a propensity to persevere.
  • Forward-looking with a holistic approach.
  • Organized with a natural inclination for planning strategy and tactics.
  • Able to work optimally at all levels of an organization.
  • Acute business acumen and understanding of organizational issues and challenges.
  • Familiarity with project management approaches tools, and phases of the project lifecycle.
  • Experience with large-scale organizational change efforts.
Qualifications
  • Deep understanding of Project Management and leading Change
  • 5+ years of work experience in organizational or transformation change, business operations, sales operations, business development, and corporate strategic planning.
  • Proficient (to a high degree) with PowerPoint, Asana (Project Management), and MS Office tools.
  • Experience with Sharepoint, Mindtickle, and Sales Connect (development, creation - not simply usage)
  • Bachelors in Business Administration, Marketing, or related field
  • Change management certification or designation desired

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you

Nearly every internet connection around the world touches Cisco. We're the Internet's optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it's not what we make but what we make happen which marks us out. We're helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We're helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other's backs, recognize our accomplishments, and grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, which bring people together around commonalities or passions, are leading the way. Together we're committed to learning, listening, and caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology or through our actions.

#WeAreCisco

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