Indigo Customer Care Associate

2 months ago

Issaquah, United States MultiCare Health System, Inc. Full time

About Indigo Urgent Care Indigo Urgent Care, a MultiCare Company, is the leading urgent care provider in the pacific northwest. With over 250,000 5-star reviews, Indigo is transforming health care through a truly people-centered approach to medicine. Our team is passionate about modernizing the health care experience by making it simpler, friendlier, and more accessible for all. With over 40 clinics across Washington and Idaho, and convenient virtual care services, Indigo delivers world-class health care when and where people need it most. FTE: 0.9, Shift: Day, Schedule: N40 Position Summary Indigo Health, a MultiCare Company, is the leading urgent care and primary care provider in the Pacific Northwest. Our modern, team-based health care platform cultivates professional growth, work-life balance, and meaningful health outcomes. We're building a team of innovators to radically transform the healthcare industry. Work environment is a fast-paced, innovative, upscale clinic environment, primarily 12-hour shifts. We are open 8a-8p every day. Our Customer Care Associates use their ability to anticipate needs to add elements of surprise and delight to an urgent care visit. As a Customer Care Associate, you ensure a consistent, reliable, and refreshingly friendly atmosphere for Indigo customers. Optimizing clinic flow is your top priority through the following responsibilities: Responsibilities Guides the customer through the online and in-clinic registration process using your exceptional customer service skills and use of our software platforms. Quotes and collects customer payment at time of service and explain insurance coverage based the use of our predictive software platform and electronic medical record system. Keep exam rooms stocked with appropriate levels of medical supplies, maintain instruments, prepare sterilization as required Participate in daily calls to patients for customer service purposes Take telephone messages and provide feedback and answers, within scope, to patient/physician/pharmacy calls Requirements High School Graduate or equivalent Two (2) years of experience in an upscale retail, hospitality, and/or tech environment (Starbucks, Airlines, Hotel/Resort, Apple Store, Restaurant, theater, etc.) Must obtain BLS certification within 45 days of placement in position A Better Way to Work in Health Care Flexible schedule: Make a positive difference in your community and have time and energy to pursue your passions outside of work. Team-based care model: Be part of a team that is dedicated to excellence - not only for our customers, but for each other. No patient panels. Modern clinic environment: Technology-enabled clinics designed for today's clinician and clinical staff. Unique earning potential: Competitive compensation enhanced by volume incentives, customer experience bonuses, sign-on bonuses, tuition assistance, and more. Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $21.25 - $30.59 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align. Associated benefit information can be viewed here.

  • Indigo Customer Care Associate

    4 weeks ago

    Issaquah, Washington, United States MultiCare Health System, Inc. Full time

    Transforming healthcare through exceptional customer experiences is at the heart of our mission at Indigo Urgent Care, a MultiCare Company. As a Customer Care Associate, you will play a vital role in delivering world-class care to our patients.Key Responsibilities:Guide patients through the online and in-clinic registration process, utilizing exceptional...

  • Nurse Associate

    4 weeks ago

    Issaquah, Washington, United States MultiCare Health System, Inc. Full time

    Indigo Customer Care AssociateMultiCare Health System, Inc. is seeking a skilled Customer Care Associate to join our team at Indigo Urgent Care. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our patients.Key Responsibilities:Guide patients through the online and...

  • Customer Service Associate

    4 months ago

    Issaquah, United States Savers | Value Village Full time

    Description Job Title: Customer Service Associate Pay Range: Our starting pay ranges from $16.50 to $17.25 depending on job duty/position. $16.50 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft $16.75 = Clothing Sorter/Hanger, Hardware Sorter $17.00 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler,...

  • Retail Customer Service Associate

    4 weeks ago

    Issaquah, United States FedEx Full time

    FedEx - JobID: PDX_FEC_952BBEA7-CF39-4F8C-BDD5-EBD0A07F6A4F_241436 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...

  • Sales Associate

    3 weeks ago

    Issaquah, Washington, United States Marshalls Full time

    Key Responsibilities:As a Sales Associate at Marshalls, you will be responsible for delivering exceptional customer experiences. This includes role modeling established customer experience practices with internal and external customers, supporting and embodying a positive store culture through honesty, integrity, and respect, and accurately ringing customer...

  • Retail Store Associate

    5 days ago

    Issaquah, Washington, United States HomeGoods Full time

    At HomeGoods, we're always looking for talented individuals to join our team as Retail Store Associates. In this role, you'll have the opportunity to deliver a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store...

  • Customer Service Associate

    7 days ago

    Issaquah, Washington, United States DICK'S SPORTING GOODS INC Full time

    At DICK'S Sporting Goods, we strive for excellence in creating a positive impact on our customers' lives. Our team is dedicated to equipping athletes to achieve their dreams by providing exceptional shopping experiences.We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.The Customer Service Specialist is...

  • Sales Associate

    4 weeks ago

    Issaquah, Washington, United States Petco Full time

    About the RoleAt Petco, we're passionate about improving the lives of pets, pet parents, and our planet. As a Sales Associate - Pet Care Specialist, you'll play a vital role in delivering exceptional guest experiences and promoting our high-quality pet care products.Key ResponsibilitiesProvide expert advice on pet care and nutrition to guests.Assist guests...

  • Retail Sales Associate

    3 weeks ago

    Issaquah, Washington, United States Elements Massage Full time

    OverviewAre you passionate about delivering exceptional customer experiences and building strong relationships with clients? Do you have a knack for sales and a desire to work in a dynamic, fast-paced environment?As a Retail Sales Associate at Elements Massage, you will play a critical role in driving sales growth and delivering an unparalleled customer...

  • Customer Service/Sales

    3 months ago

    Issaquah, United States Home Depot Full time

    Job Description Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend...

  • Retail Sales Associate

    2 months ago

    Issaquah, Washington, United States Marshalls Full time

    Job Title: Retail Sales AssociateWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Marshalls. As a Retail Sales Associate, you will be responsible for delivering a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy, and...

  • Customer Service Representative

    3 weeks ago

    Issaquah, Washington, United States Savers | Value Village Full time

    Job Title: Customer Service AssociateAt Savers / Value Village, we're looking for a Customer Service Associate to join our team. As a Customer Service Associate, you'll be the face of our company, providing an exceptional experience for our customers, donors, and other team members.Key Responsibilities:Provide excellent customer service, ensuring a positive...

  • Customer Service Representative

    1 month ago

    Issaquah, Washington, United States CommonSpirit Health Full time

    OverviewAt CommonSpirit Health, we bring together two award-winning health systems in Washington state, CHI Franciscan and Virginia Mason. As one integrated health system, our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers.We provide the safest and highest quality of care through our expert, compassionate medical...

  • Customer Service Representative

    4 weeks ago

    Issaquah, Washington, United States Savers | Value Village Full time

    Customer Service Associate RoleAt Savers / Value Village, we're looking for a Customer Service Associate to join our team. As a Customer Service Associate, you'll be the face of our company, providing an exceptional experience for our customers, donors, and other team members. Key Responsibilities:Provide excellent customer service, ensuring a positive...

  • Customer Service Representative

    4 weeks ago

    Issaquah, Washington, United States CommonSpirit Health Full time

    OverviewAt CommonSpirit Health, we bring together two award-winning health systems in Washington state, CHI Franciscan and Virginia Mason. As one integrated health system, we offer the most patient access points in western Washington, with 18,000 staff and nearly 5,000 employed physicians and affiliated providers.We are committed to providing the safest and...

  • Customer Service Representative

    4 weeks ago

    Issaquah, Washington, United States Savers | Value Village Full time

    About Savers | Value VillageWe are a purpose-driven company with a business model that people love for our impact on both the planet and local communities. Our mission is to champion reuse and inspire a future where secondhand is second nature.Job Title: Customer Service AssociateWe are seeking a Customer Service Associate to join our team at Savers | Value...

  • Customer Service Representative

    3 weeks ago

    Issaquah, Washington, United States Walgreens Full time

    Job Summary:We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Walgreens. As a Customer Service Associate, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Provide courteous and...

  • Retail Department Coordinator

    4 weeks ago

    Issaquah, Washington, United States Marshalls Full time

    Job SummaryAs a Retail Department Coordinator - Lead Customer Experience, you will be responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of store. You will ensure prompt, courteous customer service and promote loyalty programs, while maintaining a clean and organized store.Key Responsibilities:Create a...

  • Customer Service Representative

    4 weeks ago

    Issaquah, Washington, United States Walgreens Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Walgreens. As a Customer Service Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with sales and inventory management.Key ResponsibilitiesProvide...

  • Customer Service Representative

    2 months ago

    Issaquah, Washington, United States Lowe's Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers, and supporting the overall success of our store.Key...