We have other current jobs related to this field that you can find below

  • WhiteWater Express Spartan

    2 weeks ago

    Ottawa, United States Whitewater Express Car Wash Full time

    Job DescriptionJob Description​ ​  Are you looking for MORE than just a job?   Do you have what it takes to be a Spartan?At WhiteWater Express, we're more than just a car wash; we're a family built on respect, communication, and a passion for people. Our dedicated teams are laser-focused on developing people and leading others, and we believe...

  • Guest Room Attendant

    3 months ago

    Ottawa, United States Hampton Inn Ottawa Starved Rock Full time

    Job DescriptionJob DescriptionJOB DESCRIPTION The Room Attendant is responsible for maintaining and cleaning the guestrooms while providing attentive, courteous and efficient service to guests. They will also be responsible with keeping the Public Areas clean and organized. ESSENTIAL DUTIESMust be able to work independently and follow instructions regarding...

  • Hospitality Operations Supervisor

    6 days ago

    Ottawa, Illinois, United States Fairfield Inn Ottawa Starved Rock Full time

    Job OverviewThe Hospitality Operations Supervisor plays a pivotal role in supporting the General Manager by guiding and mentoring team members in the delivery of Front Desk, Housekeeping, Laundry, and Maintenance services. This position is essential in ensuring that high operational standards are consistently upheld to achieve outstanding guest satisfaction...

  • General Manager

    3 weeks ago

    Ottawa, United States Fairfield Inn By Marriott Starved Rock Ottawa Full time

    Job DescriptionJob DescriptionOUR STORY Join our dynamic team at The Fairfield Inn & Suites by Marriott® Starved Rock Area located conveniently near Interstate 80 in Ottawa, IL. As a Associate, you will play a crucial role in ensuring exceptional guest experiences. Our hotel is renowned for its proximity to Starved Rock State Park and Skydive Chicago,...

  • Operations Manager

    2 months ago

    Ottawa, United States Fairfield Inn Ottawa Starved Rock Full time

    Job DescriptionJob DescriptionThe Operations Manager supports the General Manager by leading and coaching staff in the execution of Front Desk, Housekeeping, Laundry, and Maintenance standards. This role ensures high operational standards are consistently met to achieve exceptional guest satisfaction and operational efficiency. Essential Duties: • Always...

  • Assistant Manager

    2 weeks ago

    Ottawa, United States Sparkle Express Car Wash Full time $16 - $17

    Sparkle Express Car Wash in Ottawa, IL, is Hiring an Assistant Manager!Are you ready to take your career to the next level with a fast-growing company? Sparkle Express Car Wash is looking for a driven, customer-focused individual to join our leadership team as an Assistant Manager. In this role, you'll be instrumental in ensuring our customers have an...

  • Car Wash Customer Service Representative

    2 weeks ago

    Ottawa, United States Sparkle Express Car Wash Full time $15 - $16

     Join the Sparkle Express Car Wash Team – Customer Service Representative Opportunity!Are you a sales-driven, self-motivated individual who loves providing exceptional customer service? Sparkle Express Car Wash is expanding, and we’re looking for talented people like you to join our high-energy, high-performing team of Customer Service Representatives!...

  • Support Services Manager

    5 days ago

    Ottawa, Kansas, United States COF Training Service Inc Full time

    Job OverviewPosition Title: Direct Support ManagerReports To: Area DirectorCost Center: Direct Support ManagerFLSA Status: ExemptPosition Summary:The Direct Support Manager (DSM) plays a crucial role in advancing the mission and objectives of COF Training Services, Inc. This position is responsible for overseeing the support provided to individuals with...

  • Car Wash Attendant

    2 months ago

    Ottawa, United States Whitewater Express Car Wash Full time

    Job DescriptionJob Description  *Applicants must be 18 years or older to be considered for this role, due to working in heavy machinery zones.* Come Work Where Leaders are Grown!​Join Our Team to Fast-Track Your Career! At WhiteWater Express, we're more than just a car wash; we're a family built on respect, communication, and a passion for...

  • Shift Supervisor

    3 months ago

    Ottawa, United States Whitewatercw Full time

    Shift Supervisor Ohio Region Description **WhiteWater Express Car Wash** is a leadership-based company that just happens to wash cars. Our mission is to make a positive difference in our employees lives, not only professionally but in their personal lives as well. Come experience what separate us from any other company. Were growing and expanding rapidly,...

  • Support Services Coordinator

    5 hours ago

    Ottawa, Kansas, United States COF Training Service Inc Full time

    Job OverviewPosition Title: Direct Support ManagerReports To: Area DirectorCost Center: Direct Support ManagerFLSA Status: ExemptPosition Summary:The Direct Support Manager plays a pivotal role in aligning with the mission and values of COF Training Services, Inc. This position is responsible for overseeing the support provided to individuals with...

  • Business Development Representative

    2 months ago

    Ottawa, United States Express Employment Professionals Full time

    Job DescriptionJob Description**Join Our Award-Winning Team as a High-Energy, Positivity-Focused Business Development Rep!****About the Role:**Are you a go-getter with a knack for turning opportunities into success stories? We’re on the lookout for a dynamic Business Development Rep to join our award-winning office! Your mission? Bring in new business,...

  • Shift Managers

    3 months ago

    Ottawa, United States Burger King Full time

    The ShiftCoordinator improves guest satisfaction through financial controls, operations,direction of Team Members, and compliance within the scope of an assignedshift. The Shift Coordinator has full accountability for restaurant operationsduring assigned shift when management is not present. Every day, more than 11 million guests visit BURGER KING®...

  • Client Service Manager

    1 month ago

    Ottawa, United States First Federal Bank Full time

    Position Summary: Support the company’s mission statement and goals by maintaining a high-level of customer service through supervision of CSRs and control of daily activities of branch operations. This role provides ongoing support and guidance for branch operations, staff development and customer service. The Client Service Manager will also work to...

  • Client Service Manager

    3 weeks ago

    Ottawa, United States First Federal Bank Full time

    Position Title: Client Service ManagerDepartment: RetailPosition Reports to: Branch ManagerPosition Supervises: Customer Service Representative Position Summary: Support the company's mission statement and goals by maintaining a high-level of customer service through supervision of CSRs and control of daily activities of branch operations.This role provides...

  • Environmental Services Assistant

    1 month ago

    Ottawa, United States Pavilion of Ottawa Full time

    Pavilion of Ottawa - Pavilion of Ottawa is seeking an Environmental Services Assistant to join their team! The Environmental Services Assistant is responsible for the daily maintenance, repair, and upkeep of the inside and outside of the facility. Environmental Services Assistant Duties and Responsibilities:Communicates on a regular basis with the...

  • Environmental Services Assistant

    4 weeks ago

    Ottawa, United States Pavilion of Ottawa Full time

    Pavilion of Ottawa - Pavilion of Ottawa is seeking an Environmental Services Assistant to join their team! The Environmental Services Assistant is responsible for the daily maintenance, repair, and upkeep of the inside and outside of the facility. Environmental Services Assistant Duties and Responsibilities:Communicates on a regular basis with the...

  • Nutritional Services Assistant

    5 days ago

    Ottawa, Illinois, United States Thomas Cuisine Full time

    About Us:Founded in 1986, Thomas Cuisine is a distinguished, privately owned contract food service organization. We champion the healing properties of wholesome foods and are committed to crafting made-from-scratch meals each day.Every member of the Thomas Cuisine team acts as an ambassador, embodying our mission, reflecting our values, and nurturing...

  • Supervisor (Ottawa, IL)

    1 week ago

    Ottawa, United States Getaway House Inc Full time

    Job DescriptionJob DescriptionWho We AreAt Getaway, we believe in a world where free time is a right and a ritual. To help make space in the world for free time, Getaway builds tiny cabins, places them in the middle of nature, and rents them out by the night to people looking to disconnect and recharge. You can look forward to working in a collaborative,...

  • Nutritional Services Assistant

    5 days ago

    Ottawa, Illinois, United States Thomas Cuisine Full time

    About Us:Founded in 1986, Thomas Cuisine is a distinguished, privately owned contract food service organization. We champion the healing benefits of wholesome foods and are committed to crafting made-from-scratch meals each day.Every member of the Thomas Cuisine team serves as an ambassador, embodying our mission, reflecting our core values, and fostering...

Guest Service Manager- Holiday Inn Express

1 month ago

Ottawa, United States General Hotels Full time

The Holiday Inn Express located in Ottawa, IL is seeking a Guest Service Manager. The Hampton Inn is managed by General Hotels Corporation, a premier hotel management company providing award-winning hotel accommodations at well-known hotel brands throughout the Midwest.

The Guest Service Manager will manage operations in Housekeeping and Front Desk to ensure quality service and standards while delivering a guest experience that is unique. They will directly supervise the Executive Housekeeper and Guest Services team. Ensure compliance with all federal, state and local regulations concerning health, safety, or other requirements. This position reports directly to the General Manager and is part of the property’s Senior Leadership.

Duties And Responsibilities

Oversees all aspects of the operation and service for the Rooms and Guest Services Departments. Assure that effective orientation and training for new staff and develop activities for experienced staff. Provide mentoring, coaching and regular feedback to help improve team member performance and morale. Support of department managers to include but not limited to: greeting guests, covering shifts, providing direction and overseeing all aspects of customer service and property cleanliness. Work closely with all departments of the hotel to ensure group, guest and employee satisfaction. Addresses member and guest complaints and advise the General Manager about appropriate corrective actions taken. Work to ensure guest billing is accurate and to understand job responsibilities and tasks included in the end of the month responsibilities Work closely with Sales Department to manage occupancy, group room blocks and balancing room type availability Participates in weekly Revenue Management Meetings. Complete weekly room and public space inspections with the Executive Housekeeper Monthly forecasting for each of the department’s revenue outlets. Monitor budget and control expenses with a focus on room rate, guest service scores and labor cost. Approves all product invoices before submitting to accounting department and maintains department expense budget. Ensure Hilton Brand Standards are followed and maintained in each department Participates in all Quality Inspections with Hilton. Participates in Manager on Duty Program & responsible for monthly scheduling of managers. Ensures that all legal requirements are consistently adhered to including wage & labor laws and federal, state & local laws pertaining to room safety & sanitation.

Job Requirements

Experience in hotel Housekeeping and Front Desk supervisory position is required. Must be guest focused while being creative and able to problem solve during challenging times. Must be able to multitask and make difficult decisions on the spur of the moment. Experience with OnQ PMS or other computer systems is a must. Guest relation skills are required. Previous experience working with budgets and P&L is preferred Must have valid driver’s license and current insurance. A minimum of an Associate’s Degree in Hospitality is a plus Must speak fluent English and bi-lingual in Spanish is a plus. Must have reliable transportation. Must be able to obtain liquor license.

Benefits

Medical, Dental and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401K Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package

#J-18808-Ljbffr