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Nutritional Services Assistant

2 months ago

Ottawa, Illinois, United States Thomas Cuisine Full time
About Us:
Founded in 1986, Thomas Cuisine is a distinguished, privately owned contract food service organization. We champion the healing benefits of wholesome foods and are committed to crafting made-from-scratch meals each day.

Every member of the Thomas Cuisine team serves as an ambassador, embodying our mission, reflecting our core values, and fostering relationships while adhering to our principles.

Your Role:
A Diet Aide in Senior Living is essential in enriching the dining experience for our residents. We are dedicated to positively impacting the lives of seniors and encouraging healthy eating habits.

Delivering meals in a respectful, efficient, and friendly manner enhances our residents' well-being and creates an atmosphere where they receive nourishing meals, accompanied by customer service that aligns with our Vision of "Providing Real Food and Genuine Service while cultivating Enduring Relationships."

What We Offer:
As a valued member of our team, you will enjoy supportive and diverse colleagues, along with compassionate leadership. We provide opportunities for professional development, cross-training, and career advancement. Our compensation is competitive, with annual performance evaluations for potential pay increases.

Engaging with our senior residents allows you to develop your communication and interpersonal skills, providing a profound sense of fulfillment from making a positive impact in their lives.

Benefits Include:
  • Comprehensive medical, dental, and vision plans with multiple options through Blue Cross.
  • Generous Paid Time Off and Leave Programs, including Family Care Leave and Bereavement Leave.
  • 401K Retirement Plan with company matching.
  • On-Demand Pay.
  • Voluntary Short-Term Disability.
  • Holiday Pay for worked holidays.
  • Life Insurance.
  • Employee Referral Bonus Program.
  • Employee Meals.
  • Discount Purchase Plans, Legal Services, and Wellness initiatives through our Employee Assistance Program.
Key Responsibilities:
Your contributions will include ensuring resident meals are prepared and served correctly by:
  • Preparing cold carts according to daily requirements.
  • Identifying and serving meals based on dietary needs, ensuring accuracy and appropriateness in meal presentation, including texture, consistency, appearance, portion control, taste, and temperature.
  • Making suitable substitutions to meet meal satisfaction standards.
  • Preparing the "always available menu" as necessary and ensuring compliance.
  • Maintaining proper serving utensils for portion control.
  • Removing soiled trays and ensuring sanitation of meal carts and food service areas.
Pantry Maintenance:
Responsibilities include:
  • Implementing first-in, first-out stock management.
  • Accurately covering, labeling, and dating all food items.
  • Discarding outdated items and documenting food temperatures.
  • Keeping the pantry well-stocked and adhering to sanitation protocols through proper handwashing and food handling techniques.
  • Cleaning workstations and equipment post-use and following all sanitation guidelines.
  • Maintaining courteous and accurate communication with facility staff, residents, and families.
Physical and Sensory Requirements:
This role requires mobility for extensive standing and walking during meal preparation and service. Responsibilities include lifting and carrying trays and boxes up to 25 lbs, pushing/pulling food hot boxes up to 50 lbs, and bending or stooping for access to carts and equipment. Manual dexterity is necessary for using kitchen tools, along with visual acuity for reading menus and labels, hearing for verbal communication, and the ability to assess food quality through taste and smell. Exposure to varying temperatures is also expected.

Meeting these physical and sensory requirements is vital for effectively contributing to the well-being of senior residents in a community setting.

Qualifications:
  • Must be 18 years or older, subject to state requirements.
  • Strong written and verbal communication skills.
  • Prior experience in customer service is preferred.
  • Ability to work collaboratively in a team environment.
  • Successful completion of background checks and drug screenings as per state regulations.
  • Health screenings and TB tests as required by state regulations.
  • ServSafe Certification and State Food Handlers Card, as required.
  • Willingness to work holiday and weekend shifts.
  • Basic computer skills.
Who You Are:
Successful candidates are service-oriented, humble, and motivated individuals who care about food quality and are eager to make a positive impact by serving our customers REAL food alongside excellent service.

If you possess a can-do attitude, curiosity, and a willingness to embrace new challenges while seeking personal and professional growth, we welcome you to explore this opportunity.

Our Commitment:
At Thomas Cuisine, we are devoted to creating a workplace that is diverse, equitable, and inclusive, where every individual feels a sense of belonging. We recognize that this commitment is an ongoing journey, and we strive to improve and adapt as we grow. Our dedication to diversity, equity, inclusion, and belonging is an integral part of our company culture.

REAL Food | Genuine Service | Enduring Relationships