Client Support Specialist
3 months ago
** Client Support Specialist**
**Job Category****:** Service **Requisition Number****:** CLIEN01210 Showing 1 location **Job Details**
**Description**
**REQUIREMENTS**
* High School Diploma; Associates Degree preferred
* Minimum of two years general office experience
* Exceptional customer service skills
* Detail oriented with strong organizational and multi-tasking abilities
* Accuracy, efficiency and a proactive approach to problem solving
* Excellent written and verbal communication skills
* High level of professionalism with strong interpersonal skills
* Outstanding phone etiquette and listening skills
* Continuous learning attitude
**RESPONSIBILITIES**
This full time support position offers training from the ground up, pairing you with a mentor to guide you every step of the way. R&R will help you reach your goals by obtaining your Property and Casualty insurance license, as well as equip you with all of the knowledge necessary to excel in your role.
As a member of R&Rs S.M.A.R.T. processing team, you will develop key professional skills such as building business relationships, effective communication, working within a team, and working on behalf of the customer. You will be an advocate for our clients, investigating insurance policy coverages and assisting in the daily operations of our Commercial Lines department.
In this position you will learn a variety of commercial insurance coverage options. In addition to mastering R&Rs agency management system; AMS360, you will also be required to become comfortable navigating various carrier and insurance websites. Daily responsibilities will include issuing certificates of insurance, processing policy changes and audits, obtaining client loss reports, creating schedules of insurance and scanning/indexing documents in our electronic database. In addition, you will assist our Customer Service Team and Sales Executives internally, and eventually customers with various insurance needs.
* R&R offers careers, not jobs
* Competitive salary and paid time off benefits
* Every other Friday afternoon off
* Discounted passes to local area attractions
* Smart Casual attire
* Onsite Workout Facility
* Sit/stand desks for ergonomic comfort
* Community involvement through creative fundraising events
* Opportunity to express yourself through a variety of company sponsored committees ranging from Wellness to Young Leadership
* The culture of a small company with the benefits of a large company
* Company paid licensing and continuing education
* Family friendly work environment with a 37.5 hour work week
* 401K with company match and annual profit sharing
* Medical, Dental, Vision, Life and Flex Spending Accounts
* Discount on personal auto and homeowners insurance
* Opportunity to advance your career in a fully remodeled state of the art office building
**See why a career with R&R is like no other Join the Knowledge Broker Team today**
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**
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