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Customer Service Representative- Commercial Lines

2 months ago

Meridian, United States Brown & Brown Insurance Full time

Brown & Brown is seeking a Commercial Client Service Representative to join our growing team in Meridian, Idaho

Responsible for servicing client requests and questions. Provides prompt, efficient, high-quality service. Assists in the retention of existing accounts and quoting new business.


WHAT YOU’LL DO:

  • Servicing inbound calls, emails and daily tasks
  • Determines acceptability and placement of coverage
  • Responds to requests for certificates of insurance or auto ID cards
  • Maintain a concern for timeliness and completeness when interacting with clients and carrier personnel to minimize the potential for errors and omissions claims
  • Utilizing an electronic filing manager to maintain company compliance


WHAT YOU’LL NEED:

  • High school diploma or equivalent required
  • Knowledge of Microsoft Office 365 (Outlook, Excel, OneNote, etc.)
  • Strong oral and written communication skills
  • Exceptional customer service and interpersonal skills
  • Demonstrated critical thinking and problem-solving skills
  • 1-3 years Commercial Insurance experience
  • P&C license preferred


WHAT WE OFFER:

  • Excellent growth and advancement opportunities
  • Competitive pay based on experience
  • Paid Time Off (PTO)
  • Generous benefits package: health, dental, vision, 401(k), etc.
  • Employee Stock Purchase Plan
  • Tuition Reimbursement
  • Student Loan Repayment Program