Guest Services Specialist
4 weeks ago
Guest Services Specialist is responsible for delivering exceptional customer service. This role will answer calls and field them accordingly, address questions and needs of the customers and provide an overall welcoming environment. REQUIREMENTS AND QUALIFICATIONS High school diploma or equivalent Proficient in Microsoft Office, and data entry experience Multi-line telephone experience Professional appearance and disposition Fluent in English language Strong listening skills Excellent verbal and written communication skills Must be able to convey messages to employees clearly and quickly Detail oriented Problem solver Outstanding customer service skills Must be a team player, self-motivated Ability to multi-task DUTIES AND RESPONSIBILITIES Operate a multi-line phone system Answer all incoming calls; ideally by the third ring with a friendly voice, polite, professional manner, and transfer them to the appropriate person or department quickly Communicate with callers in an efficient manner, minimizing the time they are put on hold Keep written records of who is on hold Take detailed messages when a call cannot be completed including name, phone number, time of call, and information requested to be delivered to the appropriate party in a timely manner Use the caller’s name whenever possible Handle customer complaints effectively and direct the customer if required to the appropriate manager Welcome visitors in a warm and friendly manner, and answer customers questions Keep detailed and accurate records of visitor requests and calls received Maintain the general office filing system Receive deliveries, sort, and distribute incoming mail Follow procedure for time clocks and ensures is properly clocking in and out of work daily Maintains professional appearance and neat work area Take inventory of office supplies and refreshments, restock as needed Handle retail apparel sales Perform other job-related duties as assigned by management EMPLOYEE BENEFITS Health, Dental, and Vision coverage for employee 401K Plan Paid time off Paid training, growth opportunity Employee vehicle purchase plan Discounts on products and services Long-term job security Compensation: $20 -25/hr. depending on experience We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status. #J-18808-Ljbffr
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Parking and Guest Services Associate
4 days ago
Beverly Hills, California, United States Evolution Parking & Guest Services Full timeA Career Opportunity with Evolution Parking & Guest Services">We are a rapidly growing company offering a unique career path for individuals passionate about the service industry.">About the Role">As a Valet Attendant, you will have the opportunity to work with our exceptional team members at some of the finest hotels in the country.">Key...
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Guest Experience Ambassador
4 days ago
Beverly Hills, California, United States Evolution Parking & Guest Services Full timeBecome a Part of Our Team at Evolution Parking & Guest Services">We are looking for a motivated and enthusiastic individual to join our team as a Valet Attendant.">About the Position">This is an exciting opportunity to work in a dynamic environment and make a positive impact on our guests' experiences.">Essential Responsibilities">Assist guests with their...
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Customer Service Ambassador
6 days ago
Beverly Hills, California, United States Evolution Parking & Guest Services Full time**Join Our Team:**We're seeking a highly motivated and customer-focused individual to join our team as a Valet Attendant at Evolution Parking & Guest Services. As a Valet Attendant, you will be responsible for delivering exceptional customer service to our guests and ensuring a seamless and memorable experience from the moment they arrive to the moment they...
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Guest Services Specialist
3 months ago
Beverly Hills, United States O'GARA Beverly Hills Full timeGuest Services Specialist is responsible for delivering exceptional customer service. This role will answer calls and field them accordingly, address questions and needs of the customers and provide an overall welcoming environment. REQUIREMENTS AND QUALIFICATIONS High school diploma or equivalent Proficient in Microsoft Office, and data entry experience ...
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Host and Guest Experience Specialist
4 days ago
Beverly Hills, California, United States Moxie Restaurant Ventures LLC Full timeAbout the RoleWe are looking for a highly motivated and organized Host and Guest Experience Specialist to join our team at Moxie Restaurant Ventures LLC. As a key member of our front-of-house staff, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.Key Responsibilities:Provide...
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Cashier and Guest Services Specialist
2 weeks ago
Beverly Hills, California, United States Hilton Hotels & Resorts Full time**Job Description**As a Valet Parking Cashier at Hilton Hotels & Resorts, you will be responsible for managing all aspects of parking services, including transaction processing, fee collection, and guest assistance.**Key Performance Indicators (KPIs):** Accuracy of transaction processing (95% or higher) Guest satisfaction ratings (85% or higher) Efficiency...
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Parking Attendant Coordinator
6 days ago
Beverly Hills, California, United States Evolution Parking & Guest Services Full time**Job Summary:**We are seeking a skilled and friendly Valet Attendant to join our team at Evolution Parking & Guest Services. As a Valet Attendant, you will be responsible for delivering exceptional customer service to our guests in a professional, courteous, and efficient manner.The ideal candidate will have excellent communication and interpersonal skills,...
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Guest Experience Specialist
1 week ago
Beverly Hills, California, United States Maybourne Beverly Hills Hotel Full timeThe Maybourne Beverly Hills Hotel is seeking a skilled and experienced Server to join our team. As a Server, you will be responsible for providing exceptional service to our guests by attending to their dining needs, taking orders, serving food and drinks, and ensuring that their expectations are met. This role requires a strong ability to work...
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Guest Service Agent
2 days ago
Beverly Hills, United States Hilton Full timeHilton Hotels - JobID: HOT0B8VC [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...
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Luxury Hotel Guest Services Agent
2 weeks ago
Beverly Hills, California, United States The Hongkong and Shanghai Hotels LTD Full timeAbout This OpportunityWe are seeking a highly skilled and experienced Front Office Agent to join our team at The Peninsula Beverly Hills. As a member of our front office team, you will be responsible for providing exceptional customer service to our guests, working well in a team environment, multitasking and working quickly under pressure.Key...
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Guest Experience Specialist
7 months ago
Bloomfield Hills, United States VO Spa One LLC Full timeLook Great and Feel AMAZING!! V/O Med Spa West Bloomfield is looking for a amazing addition to our team! If you have a love for beauty and an infectious personality then being a Guest Experience Specialist at V/O is the place you want to be! The Guest Experience Specialist is responsible for ensuring that the guest has an exceptional experience from the...
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Guest Experience Specialist
3 days ago
Wellesley Hills, Massachusetts, United States Compass Group, North America Full time**Job Summary**We are seeking a highly motivated Guest Experience Specialist to join our team at Compass Group, North America. In this role, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in/check-out processes.**Key Responsibilities**Provide exceptional customer service to guests, responding promptly to...
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Luxury Guest Experience Specialist
7 days ago
Beverly Hills, California, United States Maybourne Beverly Hills Hotel Full timeJob DescriptionJob SummaryWe are seeking a highly skilled and experienced Front Desk Agent to join our team at The Maybourne Beverly Hills Hotel. As a key member of our front office team, you will be responsible for delivering an exceptional 5-star luxury experience to our guests, ensuring their stay with us is memorable and enjoyable.
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Guest Experience Specialist
3 weeks ago
Parsippany Troy Hills, United States Marriott International, Inc Full timeAdditional InformationPay: $15.50/Hour, Full Availability NeededJob Number24211249Job CategoryRooms & Guest Services OperationsLocationCourtyard Parsippany, 3769 US Highway 46 East, Parsippany, New Jersey, United States, 07054VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving...
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Guest Experience Champion
1 week ago
Beverly Hills, California, United States Proper Hospitality Full timeMaintenance and Engineering Excellence:At Proper Hospitality, we strive to deliver exceptional service and maintain the highest standards of quality, safety, and professionalism in all aspects of maintenance and engineering operations. As a Hotel Engineer, you will play a critical role in achieving this goal, working closely with our maintenance and...
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Reception and Guest Services Specialist
4 days ago
Auburn Hills, Michigan, United States La Quinta Inn & Suites Wyndham Auburn Full timeJob Description: As a Hotel Front Desk Receptionist at La Quinta by Wyndham Auburn, you will be responsible for welcoming guests, managing their information, and providing excellent customer service. You will also be required to take incoming calls, answer questions about room rates, available rooms, and amenities, and maintain accurate records of guest...
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Host and Guest Service Specialist
4 weeks ago
Chino Hills, California, United States P.F. Chang's Full timeAbout the Role:We are seeking a highly skilled and friendly Host to join our team at P.F. Chang's. As a Host, you will be responsible for delivering an exceptional hospitality experience to our guests by maintaining the overall flow of the restaurant.Key Responsibilities:Our ideal candidate will be able to interact courteously with guests, answer phones,...
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Luxury Dining Support Specialist
4 days ago
Beverly Hills, California, United States Maybourne Beverly Hills Hotel Full timeJob Description:The Luxury Dining Support Specialist will assist servers in providing exceptional service to guests, including clearing and preparing table set-ups, polishing silverware and glassware, and maintaining cleanliness throughout the dining area. This individual will also be responsible for anticipating guests' needs and responding promptly to...
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Server Support Specialist
1 week ago
Beverly Hills, California, United States Maybourne Beverly Hills Hotel Full timeAbout the RoleWe are looking for a highly organized and detail-oriented Server Support Specialist to join our team at the Maybourne Beverly Hills Hotel. As a server attendant, you will play a vital role in ensuring that our guests have an exceptional dining experience.Duties and ResponsibilitiesSet up tables according to departmental specifications,...
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Reservations Specialist
3 months ago
Beverly Hills, United States Dorchester Collection Full timePosition OverviewWho we areOur Hotels We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people -...