Host and Guest Experience Specialist

4 days ago


Beverly Hills, California, United States Moxie Restaurant Ventures LLC Full time
About the Role

We are looking for a highly motivated and organized Host and Guest Experience Specialist to join our team at Moxie Restaurant Ventures LLC. As a key member of our front-of-house staff, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.

Key Responsibilities:
  • Provide prompt and courteous service to guests, taking reservations, managing guest lists, and greeting them with a warm welcome.
  • Seat guests in a timely manner, present menus, and ensure they have everything they need for a pleasant meal.
  • Manage the waiting list, monitor service flow, and update table statuses to maintain efficient service.
  • Accommodate special requests, answer phone calls, and make reservations or cancellations as needed.
Requirements:
  • High school diploma or equivalent required; associate's or bachelor's degree preferred in Hospitality or related field.
  • At least two years of experience in a host or front desk role, preferably in a membership-based company.
  • Extensive knowledge of reservation platforms and ability to work a flexible schedule including evenings, weekends, and holidays.
  • Valid, non-expired Food Handlers' card.

Estimated Salary: $50,000 - $65,000 per year, based on experience.



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