Network Operations Analyst
3 weeks ago
Primary Talent Partners has a Network Operations Analyst role available
Duration: 12 Months
Location: O'Fallon, Missouri
Shift: 6am-6pm Sunday-Tuesday & every other Wednesday
Job Description Summary
Globally partnering with our Customers to deliver world class technical support for Client infrastructures and applications, enabling growth, diversification and new business generation. Provide 24x7x365 technical operations support for Client's global infrastructure; with focus on minimizing impact to Customers and internal users.
Must be able to:
Monitor the infrastructure, and be a key stakeholder in Client Incident and Change Management processes
Regularly perform data analysis to determine Client's performance and identify areas of improvement
Execute Incident, Change, and Problem Management processes
Perform effective vendor management techniques to ensure forward-progress managed Incidents
Monitor the performance of traffic, systems, and central site processing, addressing anomalies detected
Conduct quarterly Release and patch rollout for European authorization system
Route central site and customer traffic as necessary to minimize downtime and impact to the brand and business
Requirements based on File Transfer function requirements
Bachelor's Degree or equivalent work experience.
Advanced knowledge of at least one of the following 5 areas in the OCC (UNIX, Mainframe, Production Control, Debit, Network)
General understanding of the areas in the OCC (UNIX, Mainframe, Production Control, Debit, Network), and is a subject matter expert in one of the two fOCCus groups in the OCC (Transactions Processing, File Transfer). Along with a holistic understanding of how all the pieces of the OCC fit together.
Basic Authorization concepts
Project management
ITIL Experience, with emphasis on Incident/Problem/ChangeManagement
Strong problem solving skills.
Excellent written and verbal communication skills while multi-tasking in a fast paced environment
Effective organization skills
Primary Talent Partners is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at info@primarytalentpartners.com
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