Network Operations Support

2 weeks ago

O'Fallon, United States Rose International Full time

Date Posted: 06/12/2024

Hiring Organization: Rose International

Position Number: 465718

Job Title: Network Operations Support (Mainframe File Transfer)

Job Location: O Fallon, MO, USA, 63368

Work Model: Hybrid

Shift: Shift: 6am-6pm Sunday-Tuesday & every other Wednesday

Employment Type: Temporary

Estimated Duration (In months): 13

Min Hourly Rate($): 28.00

Max Hourly Rate($): 32.00

Must Have Skills/Attributes: FTP, JCL, Mainframe, Production Support, UNIX

Job Description


  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**


  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


***Only qualified Network Operations Support candidates located in the O' Fallon, MO area will be considered due to the position requiring an onsite presence***


Requirements based on File Transfer function requirements:

• Bachelor’s Degree or equivalent work experience.

• Advanced knowledge of at least one of the following 5 areas in the OCC (UNIX, Mainframe, Production Control, Debit, Network)

• General understanding of the areas in the OCC (UNIX, Mainframe, Production Control, Debit, Network), and is a subject matter expert in one of the two fOCCus groups in the OCC (Transactions Processing, File Transfer). Along with a holistic understanding of how all the pieces of the OCC fit together.

• Basic Authorization concepts

• ITIL Experience, with emphasis on Incident/Problem/Change Management

• Strong problem solving skills.

• Excellent written and verbal communication skills while multi-tasking in a fast paced environment

• Effective organization skills

• Mainframe console command

• File failure monitoring, troubleshooting and customer support

• IBM Tivoli alarm monitoring/follow up

• Production Control IWS action on failed job

• Knowledge of JCL (Job Control Language) and action on failed jobs

• Putty and Cyberark knowledge for remote server access and troubleshooting


Our client is seeking a Network Operations Support Analyst with Mainframe and File Transfer experience. This person will help support customers to deliver world class technical support for client infrastructures and applications, enabling growth, diversification and new business generation. This team provides 24x7x365 technical operations support for their global infrastructure; with focus on minimizing impact to customers and internal users.


Network Operations Support Responsibilities:

• Monitor the infrastructure, and be a key stakeholder in client Incident and Change Management processes

• Regularly perform data analysis to determine client's performance and identify areas of improvement

• Execute Incident, Change, and Problem Management processes

• Perform effective vendor management techniques to ensure forward-progress managed Incidents

• Monitor the performance of traffic, systems, and central site processing, addressing anomalies detected

• Conduct quarterly Release and patch rollout for European authorization system

• Route central site and customer traffic as necessary to minimize downtime and impact to the brand and business


Benefits:

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

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