Intermodal Customer Service Rep

2 months ago


Tinley Park, United States Transplace Full time

** Intermodal Customer Service Rep (Semester Interns)**

**Job Category****:** Customer Support & Service **Requisition Number****:** INTER005972 Showing 1 location **Job Details**

**Description**

As an Intermodal CSR, you will provide exceptional service to our customers. This includes building relationship with dray carriers, communicating status updates, resolving issues on problematic shipments, eliminating accessorial charges, and ensure proper status updates of empty containers are documented in the system. You will ensure that all information is input timely and accurately in the systems.

**RESPONSIBILITIES**

* Schedule delivery appointments in a timely manner

* Proactively reviews customer requirements for accuracy

* Knows customer contract terms

* Continuously works to eliminate accessorial charges to provide a more seamless customer experience

* Ensures clear communication carriers and follow-up regarding on time delivery and timely equipment

* Track and trace all shipments, update customers with information relating to delivery status.

**QUALIFICATIONS**

* High School Diploma or General Education Degree (GED) Required.

**COMPANY**

Transplace, an Uber Freight company, powers one of the largest managed transportation and logistics networks in the world. Its tech-enabled services and solutions platform are backed by the combination of innovative technology and a dedicated team of domain experts, engineers, and data scientists. Transplace is committed to thrilling its customers by consistently improving supply chain performance and providing greater visibility and control of their logistics networks. Companies of all sizes rely on Transplace to deliver trusted outcomes through best-in-class logistics management, strategic capacity, and cross-border services.

Follow the company on our social media pages and blogs:

**EQUAL OPPORTUNITY EMPLOYER**

Equal Employment Opportunity has been, and will continue to be, a fundamental principle of Transplace, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law.

**Qualifications**

**Skills**

**Preferred**

**Communication** *Expert* **Customer Service** *Expert* **Microsoft Office** *Expert* **Behaviors**

**:**

**Motivations**

**:**

**Education**

**Preferred**

High School or better in Accounting.

**Experience**

**Licenses & Certifications**



  • Villa Park, Illinois, United States Matson Logistics Full time

    About the RoleThe Intermodal Customer Operations Coordinator is a key member of the Matson Logistics team, responsible for providing exceptional customer service and support to our clients. This role requires strong communication and organizational skills, as well as the ability to work effectively in a fast-paced environment.Key ResponsibilitiesCustomer...


  • Tinley Park, United States Manpower Inc Full time

    Our client in Tinley Park, Il. is seeking a Customer Service Rep. Lead to join their team.Are you an organized leader with customer service experience?Looking for an opportunity to grow?Don't wait...Apply Today!! Job Title:Customer Service Representative LeadLocation: Tinley Park, IlPay Range: $22/hr.What's the Job? Directly organize and supervise day-to-day...


  • Villa Park, United States Matson Logistics Full time

    Description Position at Matson Logistics, Inc About Us Matson Logistics is a leading provider of multimodal transportation, warehousing, and distribution services throughout North America. Known for our innovative solutions and financial strength and stability, Matson Logistics' people, processes and systems work together to deliver superior performance...

  • Customer Service Rep

    2 months ago


    Florham Park, United States System One Full time

    Customer Service Rep wanted in Florham Park NJ! Summary: To provide superior customer service to our growing customer ; Responsibilities include but are not limited to, order entry, continuous follow-up of all product orders from entry to delivery and after sales....

  • Customer Service Rep

    2 months ago


    Machesney Park, United States MSC Industrial Direct Full time

    MSC Industrial Supply - JobID: 6040 [Customer Service Representative] As a Customer Service Rep at MSC Industrial Supply, you'll: Assist customers with product inquiries and orders; Resolve customer issues and complaints in a professional manner; Process orders accurately and efficiently; Provide product recommendations and technical support; Maintain a high...


  • Galena Park, United States ITS ConGlobal Full time

    Job SummaryConGlobal is seeking a highly organized and detail-oriented Gate Entry Inspector to join our global supply chain team. As a key member of our operations team, you will play a critical role in ensuring the safe and efficient movement of intermodal units.ResponsibilitiesConduct thorough inspections of inbound and outbound intermodal units using a...


  • Galena Park, United States ITS ConGlobal Full time

    Job SummaryConGlobal is seeking a highly organized and detail-oriented Gate Entry Inspector to join our global supply chain team. As a key member of our operations team, you will play a critical role in ensuring the safe and efficient movement of intermodal units.ResponsibilitiesConduct thorough inspections of inbound and outbound intermodal units using a...

  • Customer Service Rep

    4 weeks ago


    Forest Park, United States TopBuild Full time

    About Your Future with Distribution International Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a "Great Place to Work" of value to you? Look no further! At Distribution International, you will be part of a diverse and...

  • Customer Service Rep

    2 months ago


    Florham Park, United States Mirion Technologies (Capintec), Inc. Full time

    Job DescriptionJob DescriptionThe Customer Service Rep is responsible for supporting the sales of Mirion Medical products and services.Sales Support:Support the domestic sales team and distributors on creating quotations (as needed), updating the CRM system, and processing Sales Orders.Customer support including providing order status, answering customer...

  • Customer Service Rep

    4 weeks ago


    Forest Park, United States Service Partners Full time

    Your Responsibilities. In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers. If you are a resourceful team player, with a positive, professional attitude, then we w Customer Service, Service, Retail, Customer, Skills

  • Rep Customer Service I

    3 months ago


    Overland Park, United States Quest Diagnostics Incorporated Full time

    Location: Location: Rep Customer Service I in Overland Park, KS at Quest Diagnostics **Location:** 5401 College Blvd **Experience:** Not Specified **Job Description** Rep Customer Service I - Overland Park, KS - 7 Questions and Answers. In Client Services you will work for the world leader in the industry, with a career where you can expand your skills...

  • Customer Service Rep

    4 weeks ago


    Florham Park, United States System One Full time

    Customer Service Rep wanted in Florham Park NJ! Summary: To provide superior customer service to our growing customer base. Responsibilities include but are not limited to, order entry, continuous follow-up of all product orders from entry to delivery and after sales follow-up. Familiarity with the required shipping documents, tracking of orders. Ability to...

  • Customer Service Rep

    3 months ago


    Overland Park, United States iFLY World Full time

    ** Customer Service Rep** **Job Category****:** Operations **Requisition Number****:** CUSTO003005 Showing 1 location **Job Details** **Description** CSR Day-to-Day: Safety requirements Sales Actively listen to guests to recommend and sell experiences that improve their time at iFLY Service - Maintain a positive and friendly attitude that excites...

  • Customer Service Rep

    2 months ago


    Florham Park, United States Mirion Full time

    The Customer Service Rep is responsible for supporting the sales of Mirion Medical products and services. Sales Support: Support the domestic sales team and distributors on creating quotations (as needed), updating the CRM system, and processing Sales Orders. Customer support including providing order status, answering customer questions, and logistics...


  • Orange Park, United States Domino's Pizza LLC Full time

    Now looking for Customer Service Reps! Could our next All-Star be you? Experience a plus, but not required - skills can be taught... but must bring a positive attitude!! We pride ourselves on making hot & fresh food, delivered to in a timely manner, Customer Service, Business, Service, Restaurant, Retail, Customer


  • Overland Park, United States The University of Kansas Health System Full time

    Position Title HME Customer Service Rep Days - Full Time Switzer Distribution Center Position Summary / Career Interest: This position provides strong customer service to patients, customers, and other departments. This position handles patient inquiries, telephone calls received and the coordination of HME operating activities with other Health System...


  • Rockaway Park, United States Domino's Franchise Full time

    Job Description Job Description Job Description Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride. Why work for us: Schedule - We offer flexible scheduling & opportunities for overtime Perks - Discounts on menu...

  • Customer Care Agent

    3 months ago


    Fruitland Park, United States Munn's Air Conditioning & Heating Full time

    Job DescriptionJob DescriptionAre you looking for an entry-level opportunity where you can become the customer service rock star you were always meant to be? Take the leap and become a full-time Customer Care Agent - Call Center Rep with Munn's Air Conditioning & Heating in Fruitland Park, FL!THE PERKS OF JOINING OUR AMAZING TEAMWhen you join our heating...


  • Rockaway Park, United States Domino's Franchise Full time

    Job DescriptionJob DescriptionJob DescriptionDomino’s Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride. Why work for us: • Schedule - We offer flexible scheduling & opportunities for overtime • Perks – Discounts on...


  • Iowa Park, United States Aurora Technologies Full time

    About Aurora TechnologiesAurora Technologies is a leading provider of innovative logistics solutions, dedicated to delivering exceptional customer experiences. Our team is passionate about creating sustainable transport chains and pushing the boundaries of intermodal freight transport.Job SummaryWe are seeking a highly skilled Customer Service Specialist for...