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Client Engagement Director

2 months ago

New York, United States Synergy Interactive Full time

A blend of strategic relationship management, business leadership, and creative process expertise, this role involves leading multidisciplinary teams to drive business innovations from inception to completion. The ideal candidate excels at both strategic thinking and detailed execution.

Key Responsibilities:

  • Client Engagement: Collaborate closely with seasoned executives and C-Suite clients to identify and seize growth opportunities for both the company and clients.
  • Team Leadership: Lead multidisciplinary teams across Business & Brand, Experience, and Organization and Culture Design practices.
  • Project Management: Oversee multiple fast-paced projects, ensuring effective planning, organization, and execution.
  • Strategy Development: Define overall brand strategy, offering pipeline, positioning, and go-to-market plans for various clients.
  • Communication and Reporting: Maintain clear and effective communication with clients and internal teams, providing detailed reports and updates.
  • Business Development: Drive organic growth with existing clients and identify new business opportunities, preparing and presenting proposals to senior stakeholders.
  • Internal Collaboration: Build cross-functional relationships within the company and share project learnings with internal teams.

Qualifications:

  • Experience: 6-8 years in an Account Director or Client Services Director role within a brand strategy, advertising, creative, product, or communications agency.
  • Client Management: Skilled in managing clients at all levels, especially VP and higher.
  • Communication: Excellent verbal and written communication skills, with a polished presentation manner.
  • Industry Knowledge: Experience with technology industries and B2B strategy preferred.
  • Team Collaboration: Proven ability to work with multidisciplinary teams and manage simultaneous work streams.
  • Project Execution: Experience in launching brands and 360 campaigns for multiple clients.
  • Growth Management: Proven track record of managing YoY organic growth and budget for global clients.
  • Mentorship: Experience in managing and mentoring team members, creating clear roles and growth opportunities.

Who You Are:

  • Adaptable and Dynamic: Capable of handling multiple projects in a fast-paced environment.
  • Strategic and Detail-Oriented: Able to balance big-picture thinking with attention to detail.
  • Team Player: Poised and collaborative, always ready to contribute and add value.
  • Community-Oriented: Thrives in a non-traditional, creative workplace that values community and support.