Night Auditor

1 week ago


Charleston, United States Courtyard by Marriott Charleston Waterfront Full time
Job Purpose

We are seeking a reliable and detail-oriented individual to join our team as a Part-Time Hotel Night Auditor. As a Night Auditor, you will be responsible for overseeing the nightly operations of our hotel, ensuring accurate financial reporting, and providing exceptional customer service to our guests. This is a part-time position with overnight shifts.

Responsibilities:

  • Conduct night audit procedures to ensure accurate and timely completion of financial reports, including balancing and reconciling hotel transactions.
  • Verify and reconcile guest accounts and charges, ensuring accuracy and addressing any discrepancies.
  • Manage the front desk during the night shift, including handling guest check-ins and check-outs, inquiries, and requests.
  • Provide excellent customer service by addressing guest concerns, resolving complaints, and ensuring guest satisfaction.
  • Process reservations and maintain accurate records of room availability.
  • Monitor security cameras and ensure the safety and security of the hotel and its guests during the night.
  • Assist with preparing and serving breakfast during the early morning shift, as required.
  • Complete end-of-shift administrative duties and prepare reports for management.
  • Additional responsibilities to be assigned by management.
Optional Opportunities: Ability to pick up additional shifts for the front desk

Qualifications:
  • Proven experience in a similar role, preferably in a hotel or hospitality environment.
  • Proficient in computer systems, including property management systems (PMS) and Microsoft Office.
  • Excellent communication and customer service skills, with the ability to handle guest inquiries and complaints professionally.
  • Ability to work independently with minimal supervision and make sound decisions during night shifts.
  • Strong organizational and time management skills to prioritize tasks effectively.
  • Flexible availability to work overnight shifts, including weekends and holidays.
Benefits:
  • Discounts at All Auro Hotels Properties in addition to brand benefits (Hilton, Marriott etc.)
  • Employee Wellness Program
  • Fitness Reimbursement
  • Friends & Family travel discounts
  • Career Development Program to Enhance Skills and Advance Careers
  • Educational Support: Rama Scholarship Program
    Potential financial assistance for the college education of children of qualified associates:


Join Auro Hotels and be part of a team that values your well-being, invests in your growth, and supports your future

Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.
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