Night Auditor
1 week ago
We are seeking a reliable and detail-oriented individual to join our team as a Part-Time Hotel Night Auditor. As a Night Auditor, you will be responsible for overseeing the nightly operations of our hotel, ensuring accurate financial reporting, and providing exceptional customer service to our guests. This is a part-time position with overnight shifts.
Responsibilities:
- Conduct night audit procedures to ensure accurate and timely completion of financial reports, including balancing and reconciling hotel transactions.
- Verify and reconcile guest accounts and charges, ensuring accuracy and addressing any discrepancies.
- Manage the front desk during the night shift, including handling guest check-ins and check-outs, inquiries, and requests.
- Provide excellent customer service by addressing guest concerns, resolving complaints, and ensuring guest satisfaction.
- Process reservations and maintain accurate records of room availability.
- Monitor security cameras and ensure the safety and security of the hotel and its guests during the night.
- Assist with preparing and serving breakfast during the early morning shift, as required.
- Complete end-of-shift administrative duties and prepare reports for management.
- Additional responsibilities to be assigned by management.
Qualifications:
- Proven experience in a similar role, preferably in a hotel or hospitality environment.
- Proficient in computer systems, including property management systems (PMS) and Microsoft Office.
- Excellent communication and customer service skills, with the ability to handle guest inquiries and complaints professionally.
- Ability to work independently with minimal supervision and make sound decisions during night shifts.
- Strong organizational and time management skills to prioritize tasks effectively.
- Flexible availability to work overnight shifts, including weekends and holidays.
- Discounts at All Auro Hotels Properties in addition to brand benefits (Hilton, Marriott etc.)
- Employee Wellness Program
- Fitness Reimbursement
- Friends & Family travel discounts
- Career Development Program to Enhance Skills and Advance Careers
- Educational Support: Rama Scholarship Program
Potential financial assistance for the college education of children of qualified associates:
Join Auro Hotels and be part of a team that values your well-being, invests in your growth, and supports your future
Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.
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