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Front Desk Associate Franklin Location

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Franklin, United States The Lash Lounge Franklin - South Full time

OUR CULTURE: The Lash Lounge is the premier salon for eyelash extensions with 125 locations in the United States. We offer a complete menu of lash and brow services including extensions, lifting, tinting, threading, brow laminations and more. When our guests visit The Lash Lounge Franklin - South, they enter a luxurious retreat designed to rejuvenate from the inside out, so that they can face the world feeling beautiful and confident. We are a community built on love, loyalty and confidence. WHO WE ARE HIRING: We are looking for a highly motivated and experienced Front Desk Associate for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money) and cultivating a positive work environment. You will be highly focused on customer service, membership sales, retail sales and scheduling. If you have a passion for sales and providing outstanding customer service, we would love to hear from you RESPONSIBILITIES: Greet visitors and provide an excellent guest experience Book appointments in person or by phone Increase membership sales and retail sales Contribute to group operations, such as inventory maintenance Maintain a clean and inviting, spa-like environment REQUIRED SKILLS: 1 years customer service or retail sales experience Management experience is a huge plus as there is room for growth Strong verbal communication and listening skills Well organized and detail oriented Initiates self-learning and is comfortable with educating guests on products and services offered Exhibits sound judgment and a strong work ethic Forms positive working relationships with team Identifies additional tasks to be completed and willingly assists others Ability to multitask in a fast-paced environment Ability to work weekends and some evenings Experience with MindBody Software is a plus WHY JOIN OUR TEAM? Hourly pay, commensurate with experience plus commissions on sales Generous discounts on services and retail products Opportunities for career growth and advancement Job Type: Part/Full Time