Production Support Engineer

2 weeks ago


Denver, United States Cypress Human Capital Management, LLC Full time

Responsibilities

Provide support to internal and external business stakeholders and end-users. Troubleshoot and maintain server-side REST API applications leveraging languages and frameworks such as Java, Hibernate, Spring Framework, and Spring Boot. Write high-quality, efficient code to implement solutions to software bugs. Review logs, inspect databases, utilize browser developer tools, review recent releases and change logs, and debug java written code in a micro services architecture. Implement software solutions to production bugs, and advise the QA team on test cases. Perform impact analysis using PostgreSQL queries. Invest time in documenting your learnings and issues resolved, as well as participate in knowledge sharing sessions, to pass along the knowledge acquired while mitigating issues – so that we can solve these faster and better if they recur.

Qualifications

Have 5+ years of work experience in Software Engineering. Have strong analytical and problem-solving skills, and an ability to understand the landscape of a large scale system. Can troubleshoot problems in broad technical domains, such as distributed systems, third-party services and APIs, legacy software, databases. Are proficient in Java, Spring Framework, REST API development, microservices architecture, relational databases and SQL. Are familiar with git, software release cycle, scalability, performance, monitoring, logging, containerized applications, docker, kubernetes. Have strong verbal and written communication skills, with the ability to document and explain scenarios, root cause, and solutions to technical and non-technical stakeholders.

Compensation: $55.00 - $75.00 per hour #J-18808-Ljbffr



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