Customer Service Representative

4 months ago

Uxbridge, United States Unilock Full time
PAVE A BRIGHTER FUTURE FOR YOURSELF at Unilock

Unilock, North America's premier manufacturer of concrete paving stones and retaining walls for over 50 years is currently hiring a Customer Service Representative at our Uxbridge, MA facility.

Excellent opportunity to join a company with a great culture where people are valued. Grow your career within a company that shows loyalty, and advancement opportunities, and is in an expansion mode.

This position calls for a bright, motivated Customer Service Representative to join our team.Our ideal candidate is a professional who thrives amidst the challenges of a challenging environment and has an urgency in customer service.You will have the opportunity to bring your energy to a high-performing team, working collaboratively with both our office and yard team members.
What you'll do
  • Answering of telephones and satisfying customer requests with a friendly demeanor, and willingness to always help
  • Support retail customers and contractors with their purchases, via design assistance (calculating square footage required), order entry and any future inquiries that arise
  • Retrieve hand-selected product samples from the designated sample area and loading into requesting customers vehicles
  • Process all check, credit card transactions and ensure payments received balance daily
  • Confirm orders for invoice processing and posting
  • Review outstanding orders to check for status changes on non-committed products at the time of entry
  • Assist with various mailings, especially those that occur pre-season
  • Perform random tractor-trailer checks to ensure load accuracy before delivery
  • Match authorized contractors to homeowners' requests via the leads program
  • Participate in and assist with cycle counting throughout the year, as well as yearly full yard counts
  • Participate in and assist with on-site homeowner clearance sale
  • Fill literature requests received via email, telephone or by Territory Manager request
  • Other duties and responsibilities as assigned or needed
What you need to succeed
  • Exceptional customer service skills, with attention to detail and accuracy
  • Must have sound problem -solving skills to effectively handle customer objections and questions
  • Proficiency in all Microsoft Office applications
  • Ability to manage competing priorities, work with strict deadlines, attend to projects, and work processes
  • Ability to build effective relationships with all customers
  • Ability to lift 30 pounds
Perks and Benefits
  • Semi-annual performance incentive bonus programs
  • Health Benefits available first of the month following start date
  • 401K Matching, Profit Sharing Life Insurance, Health Savings accounts
  • Reimbursements for Tuition, Gym Memberships and Wellness Programs
  • Companywide paid holiday closure between Christmas and New Year's
  • Employee discounts, frequent free lunches, Unilock swag, and SO MUCH MORE

  • PT Customer Service Associate

    3 months ago

    Uxbridge, United States Hannaford Supermarkets Full time

    Hannaford - USA-MA-Uxbridge-158 Main Street [Grocery Clerk / Cart Attendant] As a Customer Service Associate at Hannaford, you'll: Greet all customers and provide them with prompt courteous service and assistance; Bag or package merchandise according to established company policies and procedures; Gather shopping carts and take them to designated areas and...

  • PT Customer Service Associate

    2 weeks ago

    Uxbridge, United States Hannaford Supermarkets Full time

    Qualifications: Effective communication and customer service skills. Must meet minimum age requirements to perform specific job functions. Willingness to learn multiple tasks. Demonstrated ability to perform the technical requirements of the job. Essential Job Functions: 1. Greet all customers and provide them with prompt courteous service and assistance. 2....

  • PT Customer Service Associate

    4 weeks ago

    Uxbridge, United States Hannaford Supermarkets Full time

    Address: USA-MA-Uxbridge-158 Main Street Store Code: Store 08014 Front End (5151608) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local...

  • Program Team Lead

    2 weeks ago

    Uxbridge, Massachusetts, United States Kennedy-Donovan Center Full time

    About KDC: The Kennedy-Donovan Center is a mission-driven organization dedicated to empowering individuals and families to thrive in their communities. We believe that every person deserves access to quality support services that foster independence, dignity, and happiness.Job Summary: As a Program Team Lead - Support Services Coordinator, you will play a...

  • Driver Helper

    1 month ago

    Uxbridge, United States United Parcel Service Full time

    SHIFT YOUR FUTURESeasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making...

  • Seasonal Support Driver

    2 months ago

    Uxbridge, United States United Parcel Service Full time

    SHIFT YOUR FUTURESeasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and...

  • Seasonal Support Driver

    2 months ago

    Uxbridge, United States United Parcel Service Full time

    SHIFT YOUR FUTURESeasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and...

  • Electrical Support Engineer I

    4 weeks ago

    Uxbridge, United States Lenze Full time

    Lenze is a global manufacturer of electrical and mechanical drives, motion control and automation technology - offering products, drive solutions, complete automation systems, and engineering services and tools from one single source. We accommodate support to the customer throughout the entire machine development process - from the control system to the...

  • Driver Helper

    4 weeks ago

    Uxbridge, United States United Parcel Service Inc. Full time

    SHIFT YOUR FUTURE Seasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where youll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. Its a lot of in and out of the truck, making deliveries,...

  • Information Technology Supervisor

    2 months ago

    Uxbridge, United States Lenze Americas Corporation Full time

    Lenze is a global manufacturer of electrical and mechanical drives, motion control and automation technology - offering products, drive solutions, complete automation systems, and engineering services and tools from one single source. We accommodate support to the customer throughout the entire machine development process – from the control system to the...

  • Trade Show and Events Specialist

    3 weeks ago

    Uxbridge, United States Lenze Full time

    Lenze is a global manufacturer of electrical and mechanical drives, motion control and automation technology - offering products, drive solutions, complete automation systems, and engineering services and tools from one single source. We accommodate support to the customer throughout the entire machine development process - from the cloud to the drive shaft,...

  • Order Fulfillment Agent

    6 months ago

    Uxbridge, United States Cresco Labs Full time

    JOB SUMMARY Our Order Fulfillment Agent is responsible for picking, processing, and packaging all customer orders appropriately before leaving the facility for delivery. This role works closely with our Delivery Driver to ensure customer orders are accurate, complete, and arranged in accordance with Cresco's quality standards and state regulations.CORE JOB...

  • Agent

    6 days ago

    Uxbridge, United States Cresco Labs Full time

    COMPANY OVERVIEWCresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside...

  • IT/OT Process Engineer

    3 weeks ago

    Uxbridge, United States Lenze Full time

    Lenze is a global manufacturer of electrical and mechanical drives, motion control and automation technology - offering products, drive solutions, complete automation systems, and engineering services and tools from one single source. We accommodate support to the customer throughout the entire machine development process - from the control system to the...

  • PT Deli Sales Associate

    1 month ago

    Uxbridge, United States Hannaford Supermarkets Full time

    Primary Purpose: Perform duties related to prepared foods and deli service counter to ensure department appearance, quality, variety, safety, and food safety are consistently maintained at the highest level. Demonstrate a strong culture in support of Hannaford Strategy. Build customer relations and provide enthusiastic customer awareness. Duties and...

  • Program Team Lead

    3 weeks ago

    Uxbridge, United States Kennedy-Donovan Center Full time

    About KDC: At KDC we are on a mission to empower and support all people to meet their full potential in a world where every individual and family thrives, no matter the circumstances. About this role: As a member of the agency’s management team, the Individual Supports Team Lead will provide leadership, supervision and daily management of all assigned...

  • Warehouse Industrial Engineer Intern

    4 weeks ago

    Uxbridge, United States BJ's Wholesale Club Full time

    Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service...

  • Home Delivery Driver

    5 days ago

    Uxbridge, United States Iceland Foods Full time

    Ref195878CategoryHome Delivery DriverLocationUxbridgeContract typePart timeSalary£13.75 per hourCompanyContracted hours24 Description Our Home Delivery Drivers are ambassadors for our business. In this role you'll be delivering shopping to customers doors, providing exceptional levels of customer service and connecting directly with our customers as the...

  • IT/OT Process Engineer

    2 months ago

    Uxbridge, United States Lenze Americas Corporation Full time

    Lenze is a global manufacturer of electrical and mechanical drives, motion control and automation technology - offering products, drive solutions, complete automation systems, and engineering services and tools from one single source. We accommodate support to the customer throughout the entire machine development process – from the control system to the...

  • PT Deli Sales Associate

    4 weeks ago

    Uxbridge, United States Hannaford Supermarkets Full time

    Address: USA-MA-Uxbridge-158 Main Street Store Code: Store 08014 Deli (5150974) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods,...