Business Operations Manager

2 weeks ago


Cambridge, United States VIVOS Professional Services, LLC Full time

Business Operations Manager

Contract 1 year

**Pharma experience needed**

**Not an IT ROLE**

$50-$60 an hour

Cambridge MA

JOB DESCRIPTION:

  • Participate in global outreach and global collaboration initiatives, focused on our Japanese colleagues, to build and strengthen relationships with a diverse and dynamic research community at ***
  • Ensure appropriate stakeholder identification and engagement on broader organizational projects and initiatives
  • Leverage relationships and conversations to identify challenges and opportunities facing the research community
  • Work effectively with the diverse community of researchers and management to capture business need, workflow, and value
  • Capture key metric for use in measuring the impact and value of new technologies and services
  • Capture business process workflow, create diagrams to support and communicate
  • Leverage knowledge of existing internal and available industry tools to propose and deliver solutions
  • Provide input and data in support of planning, prioritization and budget process for IT projects
  • Work to communicate strategies, ideas, and goals to senior management
  • Engage with the business owners, user and service provider of existing solutions to aid in assessment and planning for potential expansion, improvement, expansion, or transition
  • Participate in the coordination and creation of product/service documentation and training
  • Participation in the creation of foundational service design documentation
  • Special projects as required

Requirements

  • Experience working in the scientific environment, especially one that is related to drug development is preferred
  • Practical experience understanding, collecting, and documenting requirements and use cases.
  • Proven success enabling customer success through thoughtful analysis and communication
  • Experience with O365 Tools, with a focus on collaborating using Teams and SharePoint

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