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Full Time Client Service Representative
2 months ago
Job Description
Job Description Description Are you ready to embark on a rewarding career in the heart of veterinary emergency care? The
Emergency Veterinary Clinic of Niceville
is seeking a dedicated and personable
Client Service Representative
to join our compassionate team.
Located in beautiful
Niceville, FL , we are a premier
24-hour emergency
veterinary clinic committed to providing exceptional care to pets and their families.
Open 7 days a week, 365 days a year—including nights, weekends, and holidays
—we ensure pets receive urgent medical attention whenever they need it.
As a
Client Service Representative , you will be the welcoming face and reassuring voice for our clients during stressful situations.
Your responsibilities will include:
- Greeting clients and their pets with warmth and empathy.
- Managing phone calls and scheduling appointments with efficiency.
- Educating clients about our services and ensuring they understand treatment plans.
- Collaborating closely with our veterinary team to ensure seamless patient care.
- Handling administrative tasks such as billing and maintaining medical records.
Skills, Knowledge & Expertise - Must be at least 18 years old
- High School Diploma or GED required.
- Previous experience in customer service, preferably in a veterinary or healthcare setting.
- Excellent communication skills and the ability to remain calm under pressure.
- Flexibility to work nights, weekends, and holidays as part of a rotating schedule.
- Passion for animals and a commitment to delivering outstanding client care.
Why join us?
At the Emergency Veterinary Clinic of Niceville, you'll be part of a close-knit team dedicated to making a difference in the lives of pets and their owners.
We offer
:
- Competitive compensation
- Benefits package, including health, dental, and vision insurance.
- Employee discounts for your pets when you need it
- 401K with Employer match
- Opportunities for growth and advancement within the company.
- A supportive work environment that values teamwork and compassion.
- Access to state-of-the-art facilities and resources to enhance your skills.
*Apply today and take the first step towards a fulfilling career with the Emergency Veterinary Clinic of Niceville*
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