Customer Service Representative

2 months ago

Colorado Springs, United States Bedrosians Full time

* 02-Feb-2022 to 03-Apr-2022 (PST)

* Colorado Springs, CO, USA

* Hourly

* Full Time

*Medical, Dental, and Vision Benefits Package*

**Vision Statement for the Position**

You are the face of the company. You have the opportunity to build relationships with clients and provide solutions to ensure their vision is realized and enhance their buying experience.

**Job Overview**

Customer Service Representatives are responsible for assisting all customer segments including retail, contractor, fabricator and wholesale. You are responsible for providing information about our products including availability, price, applications, limitations, and installation recommendations. You are also responsible for order entry, purchase order (P/O) processing and receiving, and freight quotes.

As a customer service representative you will act as the liaison between Bedrosians and our customer. You have an energetic and enthusiastic personality and pay close attention to detail. You uphold the highest standards of service and aim to please customers and resolve any issues with win/win solutions. You are positive, helpful, and know how to listen and clearly communicate with your customers.

**Duties**

* Work cooperatively in team environment

* Greet and assist customers with selections and follow-through on their orders

* Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures

* Answer phone inquiries including over the phone orders

* Assist with stock checks, pricing, freight quotes and processing orders

* Process P/O's and receivings for product lines

* Develop basic understanding of design and color

* Resolve customer service issues

* Multitask and prioritize work through effective time management

* Maintain a neat and organized workspace

* Work within the framework of the company's defined policies, procedures, goals, and directives.

* Any other duties required of the position

Please note: in some of our smaller locations, there may be a crossover of duties among Warehouse Associate, Customer Service, and/or Showroom Sales Representative positions. These crossover duties may include but are not limited to:

* Gain knowledge of all current and new product lines

* Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures

* Follow proper pulling, packing, strapping, staging, unloading, shipping and receiving protocol

* Comply with all safety policies and protocols

**Minimum Qualifications**

* High School Degree or equivalent

* Excellent email and computer skills

* Positive attitude

* Excellent and professional phone skills

* Excellent verbal English communication skills

* Detail-oriented

* Self-motivated and proactive'willing to take the extra step

* Demonstrate integrity, professionalism, and perseverance

* Possess a flexible work schedule

* Ability to lift up to 65 lbs.

* Prior customer service experience is a plus

* Bi-lingual in Spanish a plus

**Company Overview**

In 1948, Bedrosians began providing tile and setting materials to contractors and builders in Central California. Today we have nearly 40 branches located throughout California, Arizona, Colorado, Nevada, Utah, Washington, Oregon, Idaho, North Carolina, and Florida with a national and international customer base. Our growth has made Bedrosians one of the largest independent porcelain tile and stone importers and distributors in the United States.

**Values**

We value our associates, customers, and vendors. As a result, we will acknowledge exemplary performance, provide developmental and opportunities for growth and foster lasting relationships.

Bedrosians is an Equal Opportunity Employer that promotes, for the health of its employees, a Drug-Free Workplace philosophy. This job posting does not constitute an offer of employment and is not an employment contract. To be considered for this position please complete a **quick 3 minute application** through our Careers page:

Location (city, state or zip code) You must select a location. Education status You must select an education status answer. Seeking for You must select a seeking status answer.

  • Customer Service Representative

    1 week ago

    Colorado Springs, United States Randstad North America, Inc. Full time

    Prov[ "Key Responsibilities: . Provide excellent customer service through accurate order processing and communication. . Handle general customer inquiries regarding pricing, products, and scheduling. . Collaborate with sales and service Customer Service Representative, Customer Service, Representative, High School, Retail, Staffing

  • Customer Service Representative

    3 weeks ago

    Colorado Springs, United States Circle K Stores Inc. Full time

    Customer Service Representative Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short &...

  • Customer Service Representative

    3 weeks ago

    Colorado Springs, United States Systems Integration Inc Full time

    Systems Integration, Inc. (SII) is a leading provider of turnkey contact center infrastructure solutions and IT services. With decades of combined experience in IT and systems integration, we have helped US Government agencies and commercial businesses elevate their customer satisfaction with our portfolio of solutions and services. Join our customer service...

  • Customer Service Representative

    3 weeks ago

    Colorado Springs, United States Phil Long Dealerships Full time

    Phil Long Collision Center is hiring a Customer Service Representative who will also support our Accounting Department. We are searching for someone to perform a wide range of duties including greeting customers, answering phones, scheduling estimates and repairs, checking in vehicles, accepting payments, and reconciling accounts. Additional duties include...

  • Customer Service Representative

    2 months ago

    Colorado Springs, United States Systems Integration Inc Full time

    Systems Integration, Inc. (SII) is a leading provider of turnkey contact center infrastructure solutions and IT services. With decades of combined experience in IT and systems integration, we have helped US Government agencies and commercial businesses elevate their customer satisfaction with our portfolio of solutions and services. Join our customer service...

  • Customer Service Representative

    4 weeks ago

    Colorado Springs, United States SSI People Full time

    Title: Customer Service Representative Location: Colorado Springs, Colorado Description: Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires. First point of customer contact for general inquiries like pricing, products, scheduling etc....

  • Customer Service Representative

    3 weeks ago

    Colorado Springs, United States Baseline Fitness Full time

    Job Summary The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests. Essential Duties And Responsibilities Customer Service Representative greets members, prospective members, and guests, providing exceptional...

  • Customer Service Representative

    10 hours ago

    Colorado Springs, Colorado, United States Ent Credit Union Full time

    Job Summary: We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative or Senior Customer Service Representative at Ent Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, resolving issues, and promoting our products and services.Key...

  • Customer Service Representative

    4 weeks ago

    Colorado Springs, United States SSi People Full time

    Title: Customer Service RepresentativeLocation: Colorado Springs, ColoradoDescription:Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.First point of customer contact for general inquiries like pricing, products, scheduling etc.Builds and...

  • customer service representative

    3 weeks ago

    Colorado Springs, United States U-Haul Full time

    Compensation Range: $12.32 to $20.00 Hourly Location: 6805 Corporate Dr, Colorado Springs, Colorado 80919 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a...

  • Customer Service Representative

    2 months ago

    Colorado Springs, Colorado, United States AAS Healthcare Staffing Full time

    We are seeking a full time Call Center Customer ServiceRepresentative to join our team in Colorado Springs, CO. The ideal candidatewill have experience in a fast-paced inbound and scheduling environment. Inthis role, you will handle inbound phone calls for our extensive network ofdental offices and schedule new patient appointments for both general...

  • Customer Service Representative

    3 weeks ago

    Colorado Springs, United States Caliber Collision Centers Full time

    Service Center Colorado Springs - North Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but are not limited to, greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommending load...

  • Customer Service Representative

    1 week ago

    Colorado Springs, Colorado, United States Chartwell Hospitality Full time

    Position Title: Customer Service RepresentativeCompany: Chartwell HospitalityJob Overview:The Customer Service Representative is responsible for performing sales and customer service tasks related to guest registrations, reservations, and revenue collections. This role ensures that guests receive a secure and welcoming environment with attentive service.Key...

  • Customer Service Representative

    3 months ago

    Colorado Springs, United States AlphaPlex Inc Full time

    **Customer Service Representative** Experience Required Yes Job Description Waste Connections is looking for a high energy **Customer Service Representative** to join our GROWING team in Colorado Springs, Colorado. **PAY:** $16.00 per hour. Plus incentive bonuses that are paid out monthly! **WHY YOU NEED TO JOIN US:** * CULTURE: Its a Great place to work!...

  • Customer Service Representative

    2 months ago

    Colorado Springs, United States Planet Fitness - PF Baseline Fitness Full time

    Job DescriptionJob DescriptionBenefits:Employee discountsHealth insuranceOpportunity for advancementJob SummaryThe Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and...

  • Customer Service Representative

    2 months ago

    Colorado Springs, United States U-Haul Full time

    Compensation Range: $12.32 to $20.00 Hourly Location: 3105 N Nevada Ave, Colorado Springs, Colorado 80907 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a...

  • Flexible Customer Service Representative

    4 months ago

    Colorado Springs, United States The Hertz Corporation Full time

    The Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer s Customer Service Representative, Customer Service, Representative, Retail, Automotive

  • Customer Service Representative

    1 week ago

    Colorado Springs, Colorado, United States Chartwell Hospitality Full time

    Position Title: Customer Service RepresentativeCompany: Chartwell HospitalityJob Overview:The Customer Service Representative is responsible for executing sales and service tasks related to guest check-ins, reservations, and payment processing, ensuring that all guests experience a welcoming and secure environment with attentive service.Key...

  • Customer Service Representative

    1 week ago

    Colorado Springs, Colorado, United States Chartwell Hospitality Full time

    Position Title: Customer Service RepresentativeCompany: Chartwell HospitalityJob Overview:The Customer Service Representative plays a vital role in ensuring guests have a pleasant experience during their stay. This position involves managing guest registrations, handling reservations, and overseeing revenue collections, all while providing exceptional...

  • Customer Service Representative

    7 days ago

    Colorado Springs, Colorado, United States Chartwell Hospitality Full time

    Position Title: Customer Service RepresentativeCompany: Chartwell HospitalityJob Overview:The Customer Service Representative is responsible for executing sales and service tasks related to guest check-ins, reservations, and payment collections, ensuring that all guests experience a secure and welcoming environment with attentive service.Key...