FHA Mortgage Origination

3 months ago

Reston, United States Leidos Full time

Description

Leidos is seeking full-time FHA Customer Service Specialists with Mortgage Origination experience to join our Contact Center.

Our Leidos Mortgage Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for all.

As an FHA Customer Service Specialist, you will make a difference in the lives of others, while expanding your knowledge of Federal Housing Administration (FHA) mortgage policies and procedures.


As an FHA Customer Service Specialist, you will:

  • Provide excellent customer service, responding to a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures

  • Use your knowledge of the mortgage industry to locate answers in a knowledge database to respond to client's requests

  • Follow standard operating procedures for various topics, systems, and contact channels

  • Document all of your contacts in a database

  • Keep up to date on FHA mortgage processes and procedures

To be a successful FHA Customer Service Specialist,you must possess:

  • The ability to navigate multiple computer systems and applications, and utilize search tools

  • Excellent time management skills and dependability

  • Self-motivation and the ability to work with minimal supervision

  • Strong written and verbal communication skills including telephone etiquette

  • Keyboarding proficiency of at least 40 words per minute

Required Qualifications:

  • High School diploma or General Educational Development (GED) certificate

  • Minimum of 2 years of mortgage origination experience (e.g. loan originator, loan processor, junior underwriter, loan officer)

  • Minimum of 1 year of contact center experience or telephone customer service experience

  • Ability to obtain a Public Trust Security clearance, which includes a credit check and background investigation.

  • Ability to work an 8-hour shift, Monday through Friday between 8 am to 8 pm ET, based on business needs

  • FHA Experience

Technical Requirements:

  • A minimum of 25 mbps download and 10 mbps upload speed from a reliable internet provider (Cable, DSL, or Fiber Optic/FiOS providers only).

  • Must be directly connected to router/modem via Ethernet cable. Cannot use a wireless connection.

  • You must agree to Leidos' Telework Agreement which includes a home work area that is free of all distractions, allowing your full undivided attention to our customers.

  • You will be provided with a Leidos computer, 2 monitors, headset, camera, Ethernet cable, mouse, keyboard, security token, and all connecting cables.

  • The camera is used for the first 3 weeks of training, any ongoing training after that, plus staff meetings

Preferred Qualifications:

  • Bilingual (Spanish & English), verbal and written.

  • Contact Center experience (Omnichannel)

Come join our rapidly growing team and enjoy these benefits:

  • Access to benefits on day one including medical and dental insurance, 401K, Life, AD&D, Voluntary Disability plans

  • Paid Time Off (PTO) accrued based on Leidos policy, up to 3 weeks a year

  • Ten paid holidays per year

  • Ongoing training to support your success

  • Tuition reimbursement based on Leidos policy

  • Voluntary overtime may be available based on business needs

  • Discounted Leidos stock purchase and other Employee Discounts

Leidos is a global leader providing solutions to make the world safer, healthier, and more efficient through technology, engineering, and science. Our company believes in engaging, developing, and empowering our diverse and valued people to foster a culture of creativity and growth.

**The pay for this position is $20 - $23 per hour.**

This position is covered under the Service Contract Act and is subject to minimum wage requirements as well as the minimum Health and Welfare benefit.Leidos will ensure that all provisions are met through their wages and benefits.

HUDFHA

Original Posting Date: 2024-04-26

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range: Pay Range -

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

#Remote

  • HUD FHA Mortgage Origination

    1 month ago

    Reston, United States Leidos Full time

    Description Leidos is seeking full-time HUD FHA Customer Service Specialists with Mortgage Origination experience to join our Contact Center. This is a HUD mission critic role.Please note: this position requires an Active Public Trust Security clearance. Our Leidos Mortgage Customer Service team supports the US Department of Housing and Urban Development...

  • Mortgage Loan Originator

    1 week ago

    Reston, Virginia, United States Cazle Mortgage, Inc. Full time

    Unlock the Power of Homeownership with Cazle MortgageAbout the Role:We're seeking a highly skilled Mortgage Loan Originator to join our team at Cazle Mortgage, Inc. in Baltimore, Maryland. As a Mortgage Loan Originator, you will play a critical role in helping individuals achieve their homeownership dreams with a guaranteed salary for the first three...

  • Mortgage Origination Specialist

    1 week ago

    Reston, Virginia, United States Leidos Full time

    Job Title: HUD FHA Mortgage Origination SpecialistDescription: Leidos is seeking a skilled Mortgage Origination Specialist to join our Contact Center team. As a HUD FHA Mortgage Origination Specialist, you will provide exceptional customer service, responding to inquiries from the lending industry and the public on FHA guidelines and procedures.Key...

  • Mortgage Origination Specialist

    4 weeks ago

    Reston, Virginia, United States Leidos Full time

    About the RoleLeidos is seeking a highly skilled Mortgage Origination Specialist to join our team. As a key member of our Contact Center, you will be responsible for providing exceptional customer service to the lending industry and the public on FHA guidelines and procedures.Key ResponsibilitiesProvide excellent customer service through various channels,...

  • Mortgage Loan Originator

    4 weeks ago

    Reston, Virginia, United States Interra Credit Union Full time

    Mortgage Loan Originator Job DescriptionAs a Mortgage Loan Originator at Interra Credit Union, you will play a crucial role in initiating the residential mortgage process for potential members. Your primary responsibility will be to prepare, analyze, and verify mortgage loan applications for the purchase or refinance of real estate.Key Responsibilities:Meet...

  • Mortgage Loan Originator

    1 week ago

    Reston, Virginia, United States Spire Financial Full time

    About the RoleWe are seeking a highly skilled and experienced Mortgage Loan Officer to join our team at Spire Financial. As a key member of our mortgage division, you will be responsible for originating and closing mortgage loans, providing exceptional customer service, and maintaining strong relationships with real estate professionals and clients.Key...

  • Mortgage Origination Specialist

    4 weeks ago

    Reston, Virginia, United States Leidos Full time

    About the RoleLeidos is seeking a highly skilled Mortgage Origination Specialist to join our Contact Center team. As an FHA Customer Service Specialist, you will play a critical role in supporting the US Department of Housing and Urban Development (HUD) in their mission to create strong, sustainable, inclusive communities and quality affordable homes for...

  • Mortgage Loan Originator

    5 days ago

    Reston, Virginia, United States Spire Financial Full time

    Job SummaryAt Spire Financial, we are seeking a highly skilled Mortgage Loan Originator to support our Branch Manager's book of business. The ideal candidate will be responsible for originating real estate loans, generating loan leads, and providing exceptional customer service.Key ResponsibilitiesProactively originate real estate loans and generate loan...

  • Mortgage Loan Originator

    1 week ago

    Reston, Virginia, United States DirectFi Full time

    Mortgage Loan Originator OpportunityThis is a commission-only position that requires a DRE & NMLS license. DirectFi is a boutique mortgage brokerage with over 30+ years of experience in the mortgage industry.We are seeking a junior loan officer to join our team. Our goal is to guide clients through the mortgage process in a manner that keeps them informed,...

  • Mortgage Originator

    6 days ago

    Reston, Virginia, United States Primary Residential Mortgage Full time

    Mortgage Originator Job DescriptionThe purpose of this position is to proactively solicit new residential mortgage clients, while developing and cultivating a strong business network of referrals. It is the responsibility of a Mortgage Originator to analyze a borrower's financial and credit data to determine creditworthiness and the probability of financial...

  • Reverse Mortgage Loan Processor

    5 days ago

    Reston, Virginia, United States Traditional Mortgage Acceptance Corporation (TMAC) Full time

    About the RoleTraditional Mortgage Acceptance Corporation (TMAC) is seeking a skilled Reverse Mortgage Jr. Processor to join our team. As a Reverse Mortgage Jr. Processor, you will be responsible for verifying data integrity in our loan origination software, gathering and submitting files to underwriting, and clearing loan conditions for final approval.Key...

  • Mortgage Loan Originator

    2 weeks ago

    Reston, Virginia, United States Cazle Mortgage, Inc. Full time

    Unlock Your Potential as a Mortgage Loan Originator at Cazle MortgageAbout Cazle MortgageCazle Mortgage, Inc. is a leading mortgage company with 25 years of experience in helping people achieve their homeownership dreams. We're licensed in 21 states and rapidly expanding, offering opportunities for growth in a dynamic and customer-focused environment.Job...

  • Mortgage Loan Originator

    2 weeks ago

    Reston, Virginia, United States Mortgage Express, INC. Full time

    About Mortgage Express, INC.Mortgage Express, INC. is a licensed mortgage lender operating in 19 states and counting. The company's NMLS number is a testament to its commitment to delivering exceptional customer service. For more information, visit the NMLS Consumer Access website.Job SummaryWe are seeking a highly motivated Mortgage Loan Officer to join our...

  • Mortgage Loan Originator

    2 days ago

    Reston, Virginia, United States Mortgage Express, INC. Full time

    About the RoleMortgage Express, INC. is a leading mortgage lender operating in 19 states. As a Mortgage Loan Officer, you will be responsible for originating and managing mortgage loans, providing exceptional customer service, and meeting sales targets.Key ResponsibilitiesOriginate and manage mortgage loansProvide excellent customer serviceMeet sales...

  • Reverse Mortgage Loan Processor

    1 week ago

    Reston, Virginia, United States Traditional Mortgage Acceptance Corporation (TMAC) Full time

    Job Title: Reverse Mortgage Jr. ProcessorTraditional Mortgage Acceptance Corporation (TMAC) is a leading provider of reverse mortgage solutions, and we are seeking a highly skilled Reverse Mortgage Jr. Processor to join our team.Job Summary:The Reverse Mortgage Jr. Processor will be responsible for verifying data integrity in our loan origination software,...

  • Mortgage Loan Originator

    2 weeks ago

    Reston, Virginia, United States First Community Mortgage Full time

    Mortgage Loan Originator HighlightsAt First Community Mortgage, we're seeking passionate and dedicated individuals to join our team as Loan Originators. As a key member of our team, you'll play a crucial role in meeting clients' unique financial needs.Key Responsibilities:Facilitate mortgage applications and guide clients through the process with expertise...

  • Mortgage Loan Originator

    2 weeks ago

    Reston, Virginia, United States Success Mortgage Partners Full time

    Job Opportunity:In-House Loan Officer:We are seeking a seasoned and licensed Loan Officer to join our team at Success Mortgage Partners. As a key member of our mortgage team, you will be responsible for originating and processing mortgage loans, providing exceptional customer service, and maintaining a high level of productivity.Key Responsibilities:•...

  • Mortgage Loan Originator

    3 days ago

    Reston, Virginia, United States CityScape Metro Group Full time

    Job OverviewWe are seeking a highly skilled and experienced mortgage loan originator to join our team at CityScape Metro Group. As a key member of our team, you will be responsible for establishing and maintaining relationships with realtors, bank officers, builders, and the community at large to retain existing and attract new business.Key...

  • Mortgage Loan Originator

    7 days ago

    Reston, Virginia, United States CityScape Metro Group Full time

    Job SummaryWe are seeking a talented and service-oriented Junior Loan Officer to join our team at CityScape Metro Group. As a Junior Loan Officer, you will be responsible for collecting financial information, preparing loan files, and assessing applicants' financial situations and eligibility.Key ResponsibilitiesCollect financial information from applicants...

  • Mortgage Loan Originator

    2 days ago

    Reston, Virginia, United States Success Mortgage Partners Full time

    Job Title: In-House Loan OfficerAbout the Role:We are seeking a skilled and licensed Loan Officer to join our team at Success Mortgage Partners. As an In-House Loan Officer, you will be responsible for converting leads into applications, completing applications, and identifying the right program for borrowers.Key Responsibilities:Converting leads into...